Cisco Systems 6921 manual Do Not Disturb, Divert a Call, Turn DND On and Off

Page 63

Calling Features

Divert

Divert allows you to send an active or ringing call to your voicemail system or to a predetermined phone number (set up by your system administrator).

Divert a Call

Press the Divert softkey to send an active, ringing, or held call to your voicemail system or to a predetermined phone number (set up by your system administrator).

Do Not Disturb

Do Not Disturb (DND) allows you to turn off either the ringer on your phone, or the ringer and any other audible or visual notification that you have an incoming call.

When the ringer and notifications are turned off, the call is sent directly to your voicemail system.

Your system administrator sets up a line button on your phone for DND, but you can change your DND options from your User Options web pages.

DND interacts with other types of calls:

•If both DND and Call Forward All are enabled, calls are forwarded without any visual or audible confirmation.

•DND does not affect intercom calls or non-intercom priority calls.

•If both DND and auto-answer are enabled, only intercom calls are auto-answered.

Related Topics

User Options, page 64

Turn DND On and Off

1.Press the DND button to turn on DND. Visual confirmation displays briefly.

2.Press the button again to turn off DND. Visual confirmation displays briefly.

Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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Contents Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Search for and Dial a Contact While on a Call Call Forward All Sign In and Out of a Hunt Group Sign Out of Web Dialer User Options User Options Web Pages Fast Dials Warranty OL-18397-01 Phone Connections Cisco Unified IP PhoneOL-18397-01 1211 Buttons and HardwareOL-18397-01 Footstand Phone ScreenCisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192762 192526 Your Phone OL-18397-01 Phone Screen Cisco Higher Viewing Angle Lower Viewing Angle Handset Rest Cisco Unified IP Phone 192617 192527 Your Phone Phone Screen 194406 Higher Viewing Angle Lower Viewing Angle Handset Rest Call History Phone ApplicationsDial From Call History View Call HistoryView Call Record Details Filter Call HistoryDelete Call Record From Call History Clear Call HistoryPreferences Ring TonesContrast View Phone Information ServicesAccess Services Phone InformationAdministrator Settings Phone Contacts Corporate DirectorySearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectorySign in to Personal Directory Personal Directory OptionsDial a Number from Personal Directory Assign a Fast-Dial Code to a Personal Directory Entry Fast-Dial Codes with Personal DirectoryVoice Messages Personalize Your VoicemailCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAuto Answer with Your Speakerphone Auto AnswerCall Back Auto Answer with Your HeadsetCall Forward All Set up a Call Back NotificationForward Calls on a Primary Line Call ParkPark and Retrieve a Call Using Park Park and Retrieve a Call Using Assisted Directed Call ParkPark and Retrieve a Call Using Manual Directed Call Park Call Pickup Answer a Call Using PickupRespond to a Call Waiting Notification Answer a Call Using Group Pickup and a Phone NumberAnswer a Call Using Other Pickup Call WaitingConference Place a Call Using a Client Matter CodePlace a Call Using a Forced Authorization Code CodesEnd a Conference Add Another Party to Your Call to Create a ConferenceCombine Calls Across Lines to Create a Conference Swap Between Calls Before Completing a ConferenceTurn DND On and Off DivertDo Not Disturb Divert a CallPlace a Call with a Fast-Dial Button Enable Extension MobilityExtension Mobility Fast DialHold Reversion HoldSign In and Out of a Hunt Group Hunt GroupsIntercom Respond to a Hold Reversion NotificationLine Status Indicators Line StatusReceive an Intercom Call Host a Meet-Me Conference Malicious Call IdentificationMeet Me Trace a Suspicious CallSelect Send call to mobile Mobile ConnectMute Your Phone MuteOn-hook Dialing PrivacyRedial Enable Privacy on a Shared LineReport Problems on Your Phone Quality Reporting ToolSpeed Dial Shared LinesTransfer a Call to Another Number TransferPlace a Call with a Speed-Dial Button Place a Call with a Speed-Dial CodeUse Web Dialer with Cisco Directory Web DialerUse Direct Transfer to Connect Calls Across Lines Swap Between Calls Before Completing a TransferSet Up, View, or Change Web Dialer Preferences Sign Out of Web DialerApplications button Phone Information Sign In and Out of User Options Web Pages User Options Web PagesDevice Select a Device From the User Options Web PagesCustomize Do Not Disturb Options Select Line Settings Line SettingsSet Up Call Forwarding Per Line Change the Voice Message Indicator Setting Per LineChange the Audible Voice Message Indicator Setting Per Line Change the Ring Settings Per LineChange or Create a Line Text Label for Your Phone Display Speed Dial on the Web Phone ServicesSet Up Speed-Dial Buttons Set Up Speed-Dial CodesSelect Phone Services Subscribe to a ServiceSearch for Services Change or End ServicesAdd a Service to an Available Programmable Feature Button User SettingsChange Your Browser Password Change a Service NameChange the Language for Your Phone Display DirectoryChange Your PIN Change the Language for Your User Options Web PagesPersonal Address Book Assign a Fast Dial Code to a PAB Entry Assign a Feature Button for Fast DialSelect Service URL Fast DialsEdit a Fast Dial Phone Number Search for a Fast Dial EntryMobility Settings Select User Options Mobility Settings Remote DestinationsAdd a New Remote Destination Plugins Create an Access ListAccess Plugins Select User Options Mobility Settings Access ListsConference Frequently Asked QuestionsTroubleshooting Tips SolutionShared Lines Problem Meet-Me Conference Busy ToneUser Options Problem Cannot Access User Options Web PagesSafety and Performance Information Power OutageExternal Devices Accessibility Features Hearing Impaired Accessibility FeaturesCisco Product Security 192900 Selecting the Applications Preferences Accessibility Feature Description Set Up RequirementHCO/VCO Vision Impaired and Blind Accessibility Features Accessibility Feature Description Mobility Impaired Accessibility Features 192901 Accessibility Feature Description Set Up Requirements Additional Information Cisco One-Year Limited Hardware Warranty Terms WarrantyOL-18397-01 Index OL-18397-01 Mcid OL-18397-01 Page OL-18397-01 Page 100 See also alerts QRT 103 104 105 106 OL-18397-01 Page Cisco Nurse Connect, Cisco Stackpower

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