AT&T ATTCL83201 My cordless handset isn’t performing normally, Batteries do not hold a charge

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Appendix

Troubleshooting

My cordless handset isn’t performing normally.

•Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch.

•Move the cordless handset closer to the telephone base. You may have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Out of range OR No pwr at base appears on my cordless handset.

•Ensure you plug the telephone base in properly and the power is on.

•Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.

•Move the cordless handset closer to the telephone base. You may have moved out of range.

•Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

The batteries do not hold a charge.

•If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off or blinking (page 99).

•Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 7 for details.

•You may need to purchase a new battery. Please refer to

Battery installation and charging in this user’s manual on pages 7-8.

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Contents Complete user’s manual Congratulations Parts checklist Abridged user’s manualTable of contents Multiple handset use Index QCID/VOLUME Quick reference guide handsetMain menu Cancel MENU/SELECT Quick reference guide telephone baseAnswer on Installation Avoid placing the telephone base too close toTelephone base and charger installation Telephone base installationCharger installation Battery installation and charging StepCharge light Step Installation options Tabletop to wall mount installationWall mount to tabletop installation Handset settings SettingRinger volume Ringer toneSet date/time To set the date and time manuallyPress MENU/SELECT to choose LCD language To turn on or off the caller ID announce featureLCD language Set English/Français/Español as LCD language?Voicemail visual message waiting indicator Save your speed dial voicemail numberTo save your voicemail number To manually turn off the new voicemail indicators Clear voicemail indicationRename handset Key toneTo set the home area code Use caller ID to automatically set date and timeHome area code Only for 7 digit dial from CIDDial mode To set the dial modeWebsite Telephone base settings Ringer Volume MENU/SELECT, or enter the number using the dialing Or Español Base Use this feature when the telephone indicates there is Rename base Press MENU/SELECT. The screen briefly shows Use qCID or pDIR to highlight Tone or Pulse, then Telephone operation Ending a call Using a cordless handset Using the telephone base Press /SPEAKER Auto offTemporary ringer silencing Using a cordless handset Handset speakerphone Last number redialTo view the ten most recently dialed numbers To redial a number Using a cordless handset To delete a redial entry Using a cordless handsetEqualizer Volume control Using a cordless handset Options while on callsCall waiting Mute Using a cordless handset To mute a callUsing the telephone base To mute a call To end mute a callTo access the caller ID log while on a call To access the redial list while on a callChain dialing Temporary tone dialing Blind transfer To transfer an outside call from a handsetPress MENU/SELECT to choose Transfer To transfer an outside call from the telephone base Transfer from Base 0 Base representsTo start the paging tone Multiple handset useHandset locator To stop the paging toneIntercom Calling Handset X or Calling all handsets Press MENU/SELECTCalling Handset Calling or Base 0 is calling allCall transfer using intercom Transfer . The handset shows Call transferred .Turn PTT on or off Using a cordless handset Push-to-talk PTTPTT call to a single device Using a cordless handset Handset shows Connecting to HandsetTelephone base shows Connecting to Handset To call multiple devices Using a cordless handset Connecting to groupPTT call to multiple devices Answer a PTT call Change a one-to-one PTT call to an intercom call Answer an incoming call during a PTT callMake an outgoing call during PTT call End or leave a PTT callAbout the directory Shared directoryCapacity Create directory entries Create a new directory entryAdd a predialed telephone number to the directory Review the directory Review directory entriesSearch the directory Search by nameDelete a directory entry Using a cordless handset Dial, delete or edit directory entriesDisplay dial Edit a directory entry Speed dial Assign a speed dial numberAssign your voicemail speed dial number Reassign a speed dial number Delete a speed dial numberDial. Press Make a call using speed dial Check your voicemail using speed dialAbout caller ID Information about caller ID with call waitingMissed new call indicator Caller ID historyHow the caller ID history caller ID log works Caller ID operation Memory matchReview the caller ID history Beginning or end of the caller ID logDelete caller ID log entries To delete an entry View dialing optionsDial a caller ID log entry To delete all entriesSave a caller ID log entry to the directory Reasons for missing caller ID information On-screen message ReasonAnswering system settings AnnouncementPress MENU/SELECT to select Play annc MENU/SELECT to enter the main menu Answering system settings Answer on/off ANS onTo change the setting Using a cordless handset Call screeningPress MENU/SELECT to select Call screening To set the number of rings Using a cordless handset Number of ringsToll saver Remote access code To change the remote access codeMessage alert tone Message recording time Answering system and voicemail indicators Using the answering machine and voicemail togetherAbout the answering system Message capacity Voice promptsCall screening To screen a call at the telephone base Base ringer To screen a call at the handsetCall intercept Temporarily turning off the message alert toneMessage playback To listen to messages at the telephone basePlay old msgs, then press MENU/SELECT or /PLAY/STOP To listen to messages on a cordless handset When messages are playing on the telephone base When messages are playing on the handsetOptions during playback Delete all old messages? Delete all old messagesTo delete all old messages on the telephone base To delete all old messages on the handsetRecord a memo Using a cordless handset Recording and playing memosPlay back a memo Base message counter displays Message counter displaysRemote access Remote commandsTo remotely reach your answering system Remote access Adding and registering handsets/headsets Register a handset to the telephone baseRegistering... Please wait and the in USE light on It shows Deregister all devices? Deregistering handsetsPress and hold /HANDSET Locator on Release /HANDSET LocatorAlert tones and lights Handset screen iconsTelephone base screen icons Handset alert tones Telephone base alert tonesLights USEScreen display messages Screen messagesDisplay screen messages Transfer toCannot get a dial tone TroubleshootingMy telephone doesn’t work at all Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeHear other calls while using my phone My cordless handset does not ring when I receive a callMy calls cut in and out while I’m using my cordless handset My caller ID isn’t working System does not receive caller ID when on a callCharge light is off or blinking Incomplete messagesSystem does not respond to remote commands Difficulty hearing messagesSystem does not answer after the correct number of rings New voicemail and show on the screens, and I don’t know why System does not record messagesOutgoing announcement is not clear Cannot retrieve voicemail messagesCommon cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty Call 1 800 222-3111. In Canada, dial 1 866How do you get warranty service? Technical specifications Operation Operating timeIndex 112 Remote access wallet card Action Remote command