AT&T ATTCL83201 Charge light is off or blinking, My caller ID isn’t working, Incomplete messages

Page 105

Appendix

Troubleshooting

The charge light is off or blinking.

•Make sure you plug the power and line cords in correctly and securely.

•Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.

•A blinking CHARGE light is an indication that the battery is not connected to the handset or is missing completely. Ensure that the battery is installed properly.

My caller ID isn’t working.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

•The caller may be calling from an area that supports caller ID.

•Both your and your caller’s telephone service providers must use caller ID compatible equipment.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.

System does not receive caller ID when on a call.

•Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

Incomplete messages.

•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.

•If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.

•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

•If the caller’s voice is very soft, the system may stop recording and disconnect the call.

99

Image 105

Contents Complete user’s manual Congratulations Abridged user’s manual Parts checklistTable of contents Multiple handset use Index Quick reference guide handset QCID/VOLUMEMain menu Quick reference guide telephone base Cancel MENU/SELECTAnswer on Avoid placing the telephone base too close to InstallationTelephone base and charger installation Telephone base installationCharger installation Step Battery installation and chargingCharge light Step Tabletop to wall mount installation Installation optionsWall mount to tabletop installation Setting Handset settingsRinger tone Ringer volumeTo set the date and time manually Set date/timeLCD language To turn on or off the caller ID announce featurePress MENU/SELECT to choose LCD language Set English/Français/Español as LCD language?Voicemail visual message waiting indicator Save your speed dial voicemail numberTo save your voicemail number Clear voicemail indication To manually turn off the new voicemail indicatorsKey tone Rename handsetHome area code Use caller ID to automatically set date and timeTo set the home area code Only for 7 digit dial from CIDDial mode To set the dial modeWebsite Telephone base settings Ringer Volume MENU/SELECT, or enter the number using the dialing Or Español Base Use this feature when the telephone indicates there is Rename base Press MENU/SELECT. The screen briefly shows Use qCID or pDIR to highlight Tone or Pulse, then Telephone operation Ending a call Using a cordless handset Using the telephone base Press /SPEAKER Auto offTemporary ringer silencing Using a cordless handset Handset speakerphone Last number redialTo view the ten most recently dialed numbers To delete a redial entry Using a cordless handset To redial a number Using a cordless handsetEqualizer Volume control Using a cordless handset Options while on callsCall waiting Using the telephone base To mute a call Using a cordless handset To mute a callMute To end mute a callTo access the caller ID log while on a call To access the redial list while on a callChain dialing Temporary tone dialing Blind transfer To transfer an outside call from a handsetPress MENU/SELECT to choose Transfer Transfer from Base 0 Base represents To transfer an outside call from the telephone baseHandset locator Multiple handset useTo start the paging tone To stop the paging toneIntercom Calling Handset Press MENU/SELECTCalling Handset X or Calling all handsets Calling or Base 0 is calling allTransfer . The handset shows Call transferred . Call transfer using intercomPush-to-talk PTT Turn PTT on or off Using a cordless handsetHandset shows Connecting to Handset PTT call to a single device Using a cordless handsetTelephone base shows Connecting to Handset To call multiple devices Using a cordless handset Connecting to groupPTT call to multiple devices Answer a PTT call Answer an incoming call during a PTT call Change a one-to-one PTT call to an intercom callEnd or leave a PTT call Make an outgoing call during PTT callAbout the directory Shared directoryCapacity Create a new directory entry Create directory entriesAdd a predialed telephone number to the directory Review directory entries Review the directorySearch by name Search the directoryDelete a directory entry Using a cordless handset Dial, delete or edit directory entriesDisplay dial Edit a directory entry Speed dial Assign a speed dial numberAssign your voicemail speed dial number Reassign a speed dial number Delete a speed dial numberDial. Press Check your voicemail using speed dial Make a call using speed dialInformation about caller ID with call waiting About caller IDMissed new call indicator Caller ID historyHow the caller ID history caller ID log works Memory match Caller ID operationBeginning or end of the caller ID log Review the caller ID historyDial a caller ID log entry View dialing optionsDelete caller ID log entries To delete an entry To delete all entriesSave a caller ID log entry to the directory On-screen message Reason Reasons for missing caller ID informationAnswering system settings AnnouncementPress MENU/SELECT to select Play annc MENU/SELECT to enter the main menu Answering system settings ANS on Answer on/offTo change the setting Using a cordless handset Call screeningPress MENU/SELECT to select Call screening To set the number of rings Using a cordless handset Number of ringsToll saver To change the remote access code Remote access codeMessage alert tone Message recording time Answering system and voicemail indicators Using the answering machine and voicemail togetherAbout the answering system Message capacity Voice promptsCall screening To screen a call at the telephone base Call intercept To screen a call at the handsetBase ringer Temporarily turning off the message alert toneMessage playback To listen to messages at the telephone basePlay old msgs, then press MENU/SELECT or /PLAY/STOP To listen to messages on a cordless handset When messages are playing on the telephone base When messages are playing on the handsetOptions during playback To delete all old messages on the telephone base Delete all old messagesDelete all old messages? To delete all old messages on the handsetRecord a memo Using a cordless handset Recording and playing memosPlay back a memo Message counter displays Base message counter displaysRemote access Remote commandsTo remotely reach your answering system Remote access Adding and registering handsets/headsets Register a handset to the telephone baseRegistering... Please wait and the in USE light on Press and hold /HANDSET Locator on Deregistering handsetsIt shows Deregister all devices? Release /HANDSET LocatorAlert tones and lights Handset screen iconsTelephone base screen icons Telephone base alert tones Handset alert tonesUSE LightsScreen messages Screen display messagesTransfer to Display screen messagesMy telephone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outBatteries do not hold a charge My cordless handset isn’t performing normallyMy cordless handset does not ring when I receive a call Hear other calls while using my phoneMy calls cut in and out while I’m using my cordless handset Charge light is off or blinking System does not receive caller ID when on a callMy caller ID isn’t working Incomplete messagesSystem does not respond to remote commands Difficulty hearing messagesSystem does not answer after the correct number of rings Outgoing announcement is not clear System does not record messagesNew voicemail and show on the screens, and I don’t know why Cannot retrieve voicemail messagesCommon cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC Part 68 and ActaFCC Part Call 1 800 222-3111. In Canada, dial 1 866 Limited warrantyHow do you get warranty service? Operation Operating time Technical specificationsIndex 112 Action Remote command Remote access wallet card