AT&T ATTCL83201 user manual My calls cut in and out while I’m using my cordless handset

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Appendix

Troubleshooting

•Charge the battery in the cordless handset for at least ten hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

•The layout of your home or office may be limiting the operating range. Try moving the telephone base to another location, preferably to a

higher location.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

•Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges may apply).

•Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

•Remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

•Your line cord may be defective. Try installing a new line cord.

My calls cut in and out while I’m using my cordless handset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Move your telephone base to a higher location. The phone may have better reception when installed in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

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Contents Complete user’s manual Congratulations Parts checklist Abridged user’s manualTable of contents Multiple handset use Index QCID/VOLUME Quick reference guide handsetMain menu Cancel MENU/SELECT Quick reference guide telephone baseAnswer on Installation Avoid placing the telephone base too close toCharger installation Telephone base and charger installationTelephone base installation Battery installation and charging StepCharge light Step Installation options Tabletop to wall mount installationWall mount to tabletop installation Handset settings SettingRinger volume Ringer toneSet date/time To set the date and time manuallyTo turn on or off the caller ID announce feature LCD languagePress MENU/SELECT to choose LCD language Set English/Français/Español as LCD language?To save your voicemail number Voicemail visual message waiting indicatorSave your speed dial voicemail number To manually turn off the new voicemail indicators Clear voicemail indicationRename handset Key toneUse caller ID to automatically set date and time Home area codeTo set the home area code Only for 7 digit dial from CIDWebsite Dial modeTo set the dial mode Telephone base settings Ringer Volume MENU/SELECT, or enter the number using the dialing Or Español Base Use this feature when the telephone indicates there is Rename base Press MENU/SELECT. The screen briefly shows Use qCID or pDIR to highlight Tone or Pulse, then Telephone operation Temporary ringer silencing Using a cordless handset Ending a call Using a cordless handsetUsing the telephone base Press /SPEAKER Auto off To view the ten most recently dialed numbers Handset speakerphoneLast number redial To redial a number Using a cordless handset To delete a redial entry Using a cordless handsetEqualizer Call waiting Volume control Using a cordless handsetOptions while on calls Using a cordless handset To mute a call Using the telephone base To mute a callMute To end mute a callChain dialing To access the caller ID log while on a callTo access the redial list while on a call Temporary tone dialing Press MENU/SELECT to choose Transfer Blind transferTo transfer an outside call from a handset To transfer an outside call from the telephone base Transfer from Base 0 Base representsMultiple handset use Handset locatorTo start the paging tone To stop the paging toneIntercom Press MENU/SELECT Calling HandsetCalling Handset X or Calling all handsets Calling or Base 0 is calling allCall transfer using intercom Transfer . The handset shows Call transferred .Turn PTT on or off Using a cordless handset Push-to-talk PTTPTT call to a single device Using a cordless handset Handset shows Connecting to HandsetTelephone base shows Connecting to Handset PTT call to multiple devices To call multiple devices Using a cordless handsetConnecting to group Answer a PTT call Change a one-to-one PTT call to an intercom call Answer an incoming call during a PTT callMake an outgoing call during PTT call End or leave a PTT callCapacity About the directoryShared directory Create directory entries Create a new directory entryAdd a predialed telephone number to the directory Review the directory Review directory entriesSearch the directory Search by nameDisplay dial Delete a directory entry Using a cordless handsetDial, delete or edit directory entries Edit a directory entry Assign your voicemail speed dial number Speed dialAssign a speed dial number Dial. Press Reassign a speed dial numberDelete a speed dial number Make a call using speed dial Check your voicemail using speed dialAbout caller ID Information about caller ID with call waitingHow the caller ID history caller ID log works Missed new call indicatorCaller ID history Caller ID operation Memory matchReview the caller ID history Beginning or end of the caller ID logView dialing options Dial a caller ID log entryDelete caller ID log entries To delete an entry To delete all entriesSave a caller ID log entry to the directory Reasons for missing caller ID information On-screen message ReasonPress MENU/SELECT to select Play annc Answering system settingsAnnouncement MENU/SELECT to enter the main menu Answering system settings Answer on/off ANS onPress MENU/SELECT to select Call screening To change the setting Using a cordless handsetCall screening Toll saver To set the number of rings Using a cordless handsetNumber of rings Remote access code To change the remote access codeMessage alert tone Message recording time About the answering system Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening To screen a call at the telephone base Message capacityVoice prompts To screen a call at the handset Call interceptBase ringer Temporarily turning off the message alert tonePlay old msgs, then press MENU/SELECT or /PLAY/STOP Message playbackTo listen to messages at the telephone base To listen to messages on a cordless handset Options during playback When messages are playing on the telephone baseWhen messages are playing on the handset Delete all old messages To delete all old messages on the telephone baseDelete all old messages? To delete all old messages on the handsetPlay back a memo Record a memo Using a cordless handsetRecording and playing memos Base message counter displays Message counter displaysTo remotely reach your answering system Remote accessRemote commands Remote access Registering... Please wait and the in USE light on Adding and registering handsets/headsetsRegister a handset to the telephone base Deregistering handsets Press and hold /HANDSET Locator onIt shows Deregister all devices? Release /HANDSET LocatorTelephone base screen icons Alert tones and lightsHandset screen icons Handset alert tones Telephone base alert tonesLights USEScreen display messages Screen messagesDisplay screen messages Transfer toTroubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a chargeHear other calls while using my phone My cordless handset does not ring when I receive a callMy calls cut in and out while I’m using my cordless handset System does not receive caller ID when on a call Charge light is off or blinkingMy caller ID isn’t working Incomplete messagesSystem does not answer after the correct number of rings System does not respond to remote commandsDifficulty hearing messages System does not record messages Outgoing announcement is not clearNew voicemail and show on the screens, and I don’t know why Cannot retrieve voicemail messagesCommon cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Safety informationEspecially about cordless telephones FCC Part 68 and Acta Industry CanadaFCC Part Limited warranty Call 1 800 222-3111. In Canada, dial 1 866How do you get warranty service? Technical specifications Operation Operating timeIndex 112 Remote access wallet card Action Remote command