AT&T ATTCL83201 user manual Hear other calls while using my phone

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Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 6). The filter prevents noise and caller ID problems as a result of DSL interference.

Please contact your DSL service provider for more information about DSL filters.

•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

•If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

•Move your phone to a higher location. The phone may have better reception in a high area.

•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

I experience poor sound quality when using the handset speakerphone.

•For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up.

I hear other calls while using my phone.

•Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.

My cordless handset does not ring when I receive a call.

•Make sure that the ringer is not off. Refer to Ringer volume on page 12 in this user’s manual.

•Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.

•The cordless handset may be too far from the telephone base.

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Contents Complete user’s manual Congratulations Abridged user’s manual Parts checklistTable of contents Multiple handset use Index Quick reference guide handset QCID/VOLUMEMain menu Quick reference guide telephone base Cancel MENU/SELECTAnswer on Avoid placing the telephone base too close to InstallationTelephone base installation Telephone base and charger installationCharger installation Step Battery installation and chargingCharge light Step Tabletop to wall mount installation Installation optionsWall mount to tabletop installation Setting Handset settingsRinger tone Ringer volumeTo set the date and time manually Set date/timeSet English/Français/Español as LCD language? To turn on or off the caller ID announce featureLCD language Press MENU/SELECT to choose LCD languageSave your speed dial voicemail number Voicemail visual message waiting indicatorTo save your voicemail number Clear voicemail indication To manually turn off the new voicemail indicatorsKey tone Rename handsetOnly for 7 digit dial from CID Use caller ID to automatically set date and timeHome area code To set the home area codeTo set the dial mode Dial modeWebsite Telephone base settings Ringer Volume MENU/SELECT, or enter the number using the dialing Or Español Base Use this feature when the telephone indicates there is Rename base Press MENU/SELECT. The screen briefly shows Use qCID or pDIR to highlight Tone or Pulse, then Telephone operation Using the telephone base Press /SPEAKER Auto off Ending a call Using a cordless handsetTemporary ringer silencing Using a cordless handset Last number redial Handset speakerphoneTo view the ten most recently dialed numbers To delete a redial entry Using a cordless handset To redial a number Using a cordless handsetEqualizer Options while on calls Volume control Using a cordless handsetCall waiting To end mute a call Using a cordless handset To mute a callUsing the telephone base To mute a call MuteTo access the redial list while on a call To access the caller ID log while on a callChain dialing Temporary tone dialing To transfer an outside call from a handset Blind transferPress MENU/SELECT to choose Transfer Transfer from Base 0 Base represents To transfer an outside call from the telephone baseTo stop the paging tone Multiple handset useHandset locator To start the paging toneIntercom Calling or Base 0 is calling all Press MENU/SELECTCalling Handset Calling Handset X or Calling all handsetsTransfer . The handset shows Call transferred . Call transfer using intercomPush-to-talk PTT Turn PTT on or off Using a cordless handsetHandset shows Connecting to Handset PTT call to a single device Using a cordless handsetTelephone base shows Connecting to Handset Connecting to group To call multiple devices Using a cordless handsetPTT call to multiple devices Answer a PTT call Answer an incoming call during a PTT call Change a one-to-one PTT call to an intercom callEnd or leave a PTT call Make an outgoing call during PTT callShared directory About the directoryCapacity Create a new directory entry Create directory entriesAdd a predialed telephone number to the directory Review directory entries Review the directorySearch by name Search the directoryDial, delete or edit directory entries Delete a directory entry Using a cordless handsetDisplay dial Edit a directory entry Assign a speed dial number Speed dialAssign your voicemail speed dial number Delete a speed dial number Reassign a speed dial numberDial. Press Check your voicemail using speed dial Make a call using speed dialInformation about caller ID with call waiting About caller IDCaller ID history Missed new call indicatorHow the caller ID history caller ID log works Memory match Caller ID operationBeginning or end of the caller ID log Review the caller ID historyTo delete all entries View dialing optionsDial a caller ID log entry Delete caller ID log entries To delete an entrySave a caller ID log entry to the directory On-screen message Reason Reasons for missing caller ID informationAnnouncement Answering system settingsPress MENU/SELECT to select Play annc MENU/SELECT to enter the main menu Answering system settings ANS on Answer on/offCall screening To change the setting Using a cordless handsetPress MENU/SELECT to select Call screening Number of rings To set the number of rings Using a cordless handsetToll saver To change the remote access code Remote access codeMessage alert tone Message recording time Using the answering machine and voicemail together Answering system and voicemail indicatorsAbout the answering system Voice prompts Message capacityCall screening To screen a call at the telephone base Temporarily turning off the message alert tone To screen a call at the handsetCall intercept Base ringerTo listen to messages at the telephone base Message playbackPlay old msgs, then press MENU/SELECT or /PLAY/STOP To listen to messages on a cordless handset When messages are playing on the handset When messages are playing on the telephone baseOptions during playback To delete all old messages on the handset Delete all old messagesTo delete all old messages on the telephone base Delete all old messages?Recording and playing memos Record a memo Using a cordless handsetPlay back a memo Message counter displays Base message counter displaysRemote commands Remote accessTo remotely reach your answering system Remote access Register a handset to the telephone base Adding and registering handsets/headsetsRegistering... Please wait and the in USE light on Release /HANDSET Locator Deregistering handsetsPress and hold /HANDSET Locator on It shows Deregister all devices?Handset screen icons Alert tones and lightsTelephone base screen icons Telephone base alert tones Handset alert tonesUSE LightsScreen messages Screen display messages Transfer to Display screen messagesCannot dial out TroubleshootingMy telephone doesn’t work at all Cannot get a dial toneBatteries do not hold a charge My cordless handset isn’t performing normallyMy cordless handset does not ring when I receive a call Hear other calls while using my phoneMy calls cut in and out while I’m using my cordless handset Incomplete messages System does not receive caller ID when on a callCharge light is off or blinking My caller ID isn’t workingDifficulty hearing messages System does not respond to remote commandsSystem does not answer after the correct number of rings Cannot retrieve voicemail messages System does not record messagesOutgoing announcement is not clear New voicemail and show on the screens, and I don’t know whyCommon cure for electronic equipment Avoid water MaintenanceCleaning your telephone Taking care of your telephoneSafety information Important safety informationEspecially about cordless telephones Industry Canada FCC Part 68 and ActaFCC Part Call 1 800 222-3111. In Canada, dial 1 866 Limited warrantyHow do you get warranty service? Operation Operating time Technical specificationsIndex 112 Action Remote command Remote access wallet card