Nortel Networks i2022 Series manual Maintaining the Teleset, Checking the FW Version, Loading FW

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i2022 ISDN Teleset

MAINTAINING THE TELESET

CHECKING THE FW VERSION

If you experience a problem with the i2022 you may be asked to verify the firmware version. To check the FW version of the i2022, press MENU, View, Version. The display will show the version number.

LOADING FW

Firmware can be replaced and the i2022 can be updated using the FWLoader. See your distributor or service provider for information on this product.

TROUBLESHOOTING PROBLEMS

Clock Flashes (Clock does not flash on sets with firmware dated K121003 or late)

The Teleset lost power and the clock flashes when power is restored. To stop the flash, press MENU, Clock, Save. The clock maintains the correct time even though power has been lost.

No Display

Contrast control is improperly adjusted.

The Teleset has no power.

1.Check the power source.

2.Check the position of the PS1/PS2 switch (S Interface Module).

Speakerphone Does Not Work/No Sound From Speaker

Volume control set too low.

Teleset in headset mode.

Line not initialized.

Headset plugged in.

Missing Feature Keys

Teleset improperly programmed.

1.ReqParam/RunSPM download not performed.(National ISD only)

2.Manual programming not performed.

3.Switch is not programmed (translated or Data Filled) correctly.

Missing Call Appearances Same as “Missing Feature Keys.”

No Transmit from Headset, Receives OK

Mute Key - ON.

Line Not Ready

No S/T synchronization from NT1.

Can’t Set DSS/BLF, ConfCA, or Other CA Types

The Teleset defaults all Call Appearances to PrimCA types. Only General Call Appearances can be changed.

1.Go to PrimCA and set the desired Call Appearances to General Call Appearances.

2.Set the new CA Type.

Can’t Set Call Appearances back to PrimCA

The Call Appearance is probably not a General CA.

1.Check ConfCA.

2.DSS/BLF.

3.Set them to General as required.

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Contents

I2022 Series Isdn Teleset User’s Guide Mandatory Customer Information Federal Communications Commission FCC Requirements, PartTrademark Acknowledgment Introduction Introduction About this ManualI2022 Teleset Voice Operation Features FeaturesInstallation AccessoriesParts List TR Switch Switch Settings Power SwitchIsdn Interfaces I2022 Equipped with an S Interface ModulePowering the i2022 Locally PS1/PS2 Switch SettingsUsing Lucent 1215B Power Supply Terminating Resistors POINT-TO-POINT CircuitsPASSIVE-BUS or Multipoint I2022 Equipped with a U Interface Module Line Configuration Inserting and removing the modules Installing the Logo PlateSoftkeys Example AUTO-InstallAuto-SPID Procedures AUTO-SwitchAuto-Download Next Prev Select PromptPress MENU, MORE, MORE, Config, MORE, MORE, Spid Manually Choose the Switch Type Manually Entering the SpidApplication SpidPots P+D Data Manual Switch DownloadingManually Programming Call Appearances Page Manually Programming Feature Keys Setting UP the Teleset Adjusting the Display Viewing AngleSetting the Contrast Setting the Backlighting Options Setting the Date and Time Clock Ringing Patterns Enter CA Key or Number Pressed Key Common2nd Ring Confca Conference Call Appearance PrimCA Primary Call AppearanceIntercom Speed Dial Key Assignment Editing a Speed Dial Number Press MENU, Alarm Setting the Alarm TimePassword Selection There are four levels of password protectionSetting Protection Levels Language Options OperationsVoice Operation Terms and NomenclatureDisplay Window and Menus NON-PROGRAMMABLE Hardkeys and IndicatorsAnswering Incoming Calls Placing CallsDialing Off-Hook Dialing On-HookHold KEY TRANSFER, Conference and DropTransferring Incoming Calls Conferencing an Incoming Call to an Outgoing Call Way Conferencing Conferencing Two Outgoing CallsTeleset Features RedialDirectory Directory Changes SetupDirectory Searches Dialing Options Setting the Dialing OptionsControl Type Semi Auto Phone Number 847 Next Change Use Keypad to Enter 1 Nxx Clear Save Dialing from the Call Log Call RecordsSaving a CalLog Entry to the Directory Dial Prev Edit Clear PartyAnalog Port Advanced FeaturesAnalog Port Sharing the Teleset’s Spid Operation Analog Port on a Separate Spid ConfiguringAnalog Port on a Separate Spid Operation Icons Call Blocking ToneDSS/BLF Direct Station SELECT, Busy Lamp Field Disabling Softkeys To program a DSS/BLFDSS/BLF Operation KEY Mapping View Protecting Keys from Being Overwritten Disabling the Automatic DownloadProtecting specific keys from an Automatic Download Disable Logging TestingKEY Clicks Maintaining the Teleset Troubleshooting ProblemsChecking the FW Version Loading FWCalls Blocked GlossaryPage Liquid Crystal Display LCD IndexSpeaker