NEC 4, 77000WEB02 manual Configuring Auto Attendant

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N-TeliWeb 4.0

Configuring Auto Attendant

For detailed instructions, refer to Chapter 7, "Auto

Attendant Configuration," in the System Administration

Manual.

1.Run Auto Attendant. Select which Auto Attendant to use.

2.Select 0-expand tree (top level).

Figure 15. Auto Attendant Configuration - Top Menu

3.Make the following entries, then click Apply.

•Type an Item Name, if desired (such as TOP MENU).

•To assign a voice message, check Prompt and select the number of the appropriate message.

•Check Push URL, and type the path to the page you want to display.

•Select Level-Expand Tree in the Actions dropdown list.

16N-TeliWeb4.0 User Guide

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Contents TeliWeb Trademarks Contents Table of Contents Ii N-TeliWeb4.0 User Guide TeliWeb OverviewInstalling N-TeliWeb Logical N-TeliWeb WebCall installation in IISWebCall Directory Structure Local Path in IIS Properties dialogApplet Subdirectory Files Collecting Form Data, IVR Data and URL History Tagging Pages for URL HistoryScenario 1 Caller Data from Web Contactinfo.htmWebCall window Caller Data window in N-TeliAgent Customizing Contactinfo . htm Change the ServerIPScenario 2-Caller Data from Auto Attendant Contact.htmWebCall window with DialPad visible Customer Support Caller Data window in N-TeliAgent Customizing Contact . htm Configuring Auto Attendant for Scenario Configuring Auto Attendant Select 1-get digits next level Select &-get digits next level Select &-to extension next level Troubleshooting Uninstalling N-TeliWeb Uninstall N-TeliWebTeliWeb TeliWeb4.0 User Guide Cng.nec.com Other Important Telephone Numbers

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