NEC 77000WEB02, 4 manual TeliWeb, Overview

Page 5

Overview

N-TeliWeb 4.0

Overview

NCS Ware 4.0 integrates VoIP, Auto Attendant, and Microsoft Internet Information Services (IIS) to provide the N-TeliWeb feature that allows internet users to talk to an extension via VoIP and share web pages.

System Requirements

•Client/Server System only: NCS Ware Release 4.0 or higher running on Windows 2000 or Windows NT.

•Client System: Microsoft Internet Explorer 5.5 or better, or Netscape 4.7 or better; NetMeeting 3.01; and Sound Card.

•Web Server: Microsoft Internet Information Services (IIS) 4.0/5.0.

N - TeliWeb Components

N-TeliWeb

Figure 1. N-TeliWeb Component Overview

N-TeliWeb4.0 User Guide 1

Image 5

Contents TeliWeb Trademarks Contents Table of Contents Ii N-TeliWeb4.0 User Guide Overview TeliWebLogical N-TeliWeb WebCall installation in IIS Installing N-TeliWebLocal Path in IIS Properties dialog WebCall Directory StructureApplet Subdirectory Files Tagging Pages for URL History Collecting Form Data, IVR Data and URL HistoryContactinfo.htm Scenario 1 Caller Data from WebWebCall window Caller Data window in N-TeliAgent Change the ServerIP Customizing Contactinfo . htmContact.htm Scenario 2-Caller Data from Auto AttendantWebCall window with DialPad visible Customer Support Caller Data window in N-TeliAgent Customizing Contact . htm Configuring Auto Attendant for Scenario Configuring Auto Attendant Select 1-get digits next level Select &-get digits next level Select &-to extension next level Troubleshooting Uninstall N-TeliWeb Uninstalling N-TeliWebTeliWeb TeliWeb4.0 User Guide Cng.nec.com Other Important Telephone Numbers

Related manuals

Manual 12 pages 20.92 Kb