NEC
77000WEB02, 4
manual
TeliWeb
Troubleshooting
Install
Configuring Auto Attendant
Page 1
N-TeliWeb
User Guide
Release 4.0
Part No. 77000WEB02
April 2001
Printed in the U.S.A. (2106)
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Contents
TeliWeb
Trademarks
Contents
Table of Contents Ii N-TeliWeb4.0 User Guide
Overview
TeliWeb
Logical N-TeliWeb WebCall installation in IIS
Installing N-TeliWeb
Local Path in IIS Properties dialog
WebCall Directory Structure
Applet Subdirectory Files
Tagging Pages for URL History
Collecting Form Data, IVR Data and URL History
Contactinfo.htm
Scenario 1 Caller Data from Web
WebCall window
Caller Data window in N-TeliAgent
Change the ServerIP
Customizing Contactinfo . htm
Contact.htm
Scenario 2-Caller Data from Auto Attendant
WebCall window with DialPad visible
Customer Support
Caller Data window in N-TeliAgent
Customizing Contact . htm
Configuring Auto Attendant for Scenario
Configuring Auto Attendant
Select 1-get digits next level
Select &-get digits next level
Select &-to extension next level
Troubleshooting
Uninstall N-TeliWeb
Uninstalling N-TeliWeb
TeliWeb TeliWeb4.0 User Guide
Cng.nec.com Other Important Telephone Numbers
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