NEC 77000WEB02, 4 manual TeliWeb

Page 1

N-TeliWeb

User Guide

Release 4.0

Part No. 77000WEB02

April 2001

Printed in the U.S.A. (2106)

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Contents TeliWeb Trademarks Contents Table of Contents Ii N-TeliWeb4.0 User Guide Overview TeliWebLogical N-TeliWeb WebCall installation in IIS Installing N-TeliWebLocal Path in IIS Properties dialog WebCall Directory StructureApplet Subdirectory Files Tagging Pages for URL History Collecting Form Data, IVR Data and URL HistoryContactinfo.htm Scenario 1 Caller Data from WebWebCall window Caller Data window in N-TeliAgent Change the ServerIP Customizing Contactinfo . htmContact.htm Scenario 2-Caller Data from Auto AttendantWebCall window with DialPad visible Customer Support Caller Data window in N-TeliAgent Customizing Contact . htm Configuring Auto Attendant for Scenario Configuring Auto Attendant Select 1-get digits next level Select &-get digits next level Select &-to extension next level Troubleshooting Uninstall N-TeliWeb Uninstalling N-TeliWebTeliWeb TeliWeb4.0 User Guide Cng.nec.com Other Important Telephone Numbers
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