NEC 77000WEB02, 4 manual Select 1-get digits next level

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Configuring Auto Attendant for Scenario 2

4.Select 1-get digits (next level).

N-TeliWeb

Figure 16. Auto Attendant configuration - level 2

5.Make the following entries, and click Apply.

•Type an Item Name, if desired (CUSTOMER ID).

•Check Push URL, and type the path to the page you want to display (e.g., sales_cid.htm.)

•Select Adv.-Collect Digits from the Actions dropdown list.

•Set the Min. and Max. Lengths for digits that the caller must enter.

•Adjust the WebCall Response Timeout to give the web caller enough time to provide all meaningful information.

N-TeliWeb4.0 User Guide 17

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Contents TeliWeb Trademarks Contents Table of Contents Ii N-TeliWeb4.0 User Guide Overview TeliWebLogical N-TeliWeb WebCall installation in IIS Installing N-TeliWebLocal Path in IIS Properties dialog WebCall Directory StructureApplet Subdirectory Files Tagging Pages for URL History Collecting Form Data, IVR Data and URL HistoryContactinfo.htm Scenario 1 Caller Data from WebWebCall window Caller Data window in N-TeliAgent Change the ServerIP Customizing Contactinfo . htmContact.htm Scenario 2-Caller Data from Auto AttendantWebCall window with DialPad visible Customer Support Caller Data window in N-TeliAgent Customizing Contact . htm Configuring Auto Attendant for Scenario Configuring Auto Attendant Select 1-get digits next level Select &-get digits next level Select &-to extension next level Troubleshooting Uninstall N-TeliWeb Uninstalling N-TeliWebTeliWeb TeliWeb4.0 User Guide Cng.nec.com Other Important Telephone Numbers

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