NEC 77000WEB02, 4 manual WebCall window

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Scenario 1—Caller Data from Web Page

3.The web caller enters the required information, then clicks the Submit button. The WebCall window (webcall.htm) appears.

N-TeliWeb

Figure 6. The WebCall window

If NetMeeting is not installed on the caller’s computer (or it’s not configured correctly), an error message displays.

This scenario directly dials a pre-set extension. You can

also set the WebCall window to display a DialPad that caller can use to dial any extension. For details, refer to

“Customizing Contactinfo.htm” on page 9.

4.Once NetMeeting successfully connects to a VoIP port, the web caller is routed to the proper extension.

N-TeliWeb4.0 User Guide 7

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Contents TeliWeb Trademarks Contents Table of Contents Ii N-TeliWeb4.0 User Guide Overview TeliWebLogical N-TeliWeb WebCall installation in IIS Installing N-TeliWebLocal Path in IIS Properties dialog WebCall Directory StructureApplet Subdirectory Files Tagging Pages for URL History Collecting Form Data, IVR Data and URL HistoryContactinfo.htm Scenario 1 Caller Data from WebWebCall window Caller Data window in N-TeliAgent Change the ServerIP Customizing Contactinfo . htmContact.htm Scenario 2-Caller Data from Auto AttendantWebCall window with DialPad visible Customer Support Caller Data window in N-TeliAgent Customizing Contact . htm Configuring Auto Attendant for Scenario Configuring Auto Attendant Select 1-get digits next level Select &-get digits next level Select &-to extension next level Troubleshooting Uninstall N-TeliWeb Uninstalling N-TeliWebTeliWeb TeliWeb4.0 User Guide Cng.nec.com Other Important Telephone Numbers
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