NEC
77000WEB02
manual
Table of Contents Ii N-TeliWeb4.0 User Guide
Troubleshooting
Install
Configuring Auto Attendant
Page 4
Table of Contents
ii
N-TeliWeb
4.0 User Guide
Page 3
Page 5
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Page 3
Page 5
Contents
TeliWeb
Trademarks
Contents
Table of Contents Ii N-TeliWeb4.0 User Guide
TeliWeb
Overview
Installing N-TeliWeb
Logical N-TeliWeb WebCall installation in IIS
WebCall Directory Structure
Local Path in IIS Properties dialog
Applet Subdirectory Files
Collecting Form Data, IVR Data and URL History
Tagging Pages for URL History
Scenario 1 Caller Data from Web
Contactinfo.htm
WebCall window
Caller Data window in N-TeliAgent
Customizing Contactinfo . htm
Change the ServerIP
Scenario 2-Caller Data from Auto Attendant
Contact.htm
WebCall window with DialPad visible
Customer Support
Caller Data window in N-TeliAgent
Customizing Contact . htm
Configuring Auto Attendant for Scenario
Configuring Auto Attendant
Select 1-get digits next level
Select &-get digits next level
Select &-to extension next level
Troubleshooting
Uninstalling N-TeliWeb
Uninstall N-TeliWeb
TeliWeb TeliWeb4.0 User Guide
Cng.nec.com Other Important Telephone Numbers
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