Avaya manual Introducing Your 4620/4620SW/4621SW IP Telephone, Introduction

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Chapter 1: Introducing Your 4620/4620SW/4621SW IP Telephone

Introduction

This chapter introduces you to the layout of the 4620/4620SW/4621SW IP Telephone. It provides a description for each functional button and other phone characteristics, briefly describes each 4620/4620SW/4621SW application, and provides basic instructions for navigating display screens.

Note:

The 4620 and 4620SW SW IP Telephones have the exact same appearance, user interface, and functionality. The phones do have somewhat different internal circuitry, and, unlike the 4620, the 4620SW supports Russian and multi-byte characters (Chinese, Japanese, and Hebrew), as covered in Selecting an Alternate Language in Chapter 6: 4620/4620SW/4621SW IP Telephone Options. When the term “4620” is used anywhere in this document, the information also applies to the 4620SW, unless otherwise noted.

Note:

The 4620SW and the 4621SW are almost exactly the same telephone. Both telephones have the same appearance, user interface, and functionality. The phones do have somewhat different internal circuitry, and the 4621SW has a special backlighted display. Like the 4620SW, the 4621SW supports Russian and multi-byte characters (Chinese, Japanese, and Hebrew), as covered in Selecting an Alternate Language in Chapter 6: 4620/4620SW/4621SW IP Telephone Options. When this document uses the terms “4620” and 4620SW,” the information also applies to the 4621SW, unless otherwise noted.

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Contents 4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index Intended Audience Issue DateAbout This Guide OverviewWhat’s New in This Document How to Use This DocumentConventions Used Document OrganizationConference Symbolic ConventionsRelated Documentation Typographic ConventionsIntroduction Introducing Your 4620/4620SW/4621SW IP Telephone4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Number Name Description As Call a number, Cancel the current activity, Save enteredIndicator Speaker Indicator4621SW IP Telephone Options Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BLFeature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances Automatic Dialing Manual DialingLast number dialed is automatically redialed Redialing using a list of the last six numbers calledIf all lines are in use, automatic dialing will not work Redialing the last number calledPress the Page Right or Page Left Number of the selected person dials automaticallyAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesIcon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageReinstating the Phone After a Logoff Forcing a Login to the PhonePage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationPrompt Select label to delete displays Deleting a Speed Dial Button LabelNo deletion occurs. The Speed Dial Main screen displays If you want toThen Page About the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysEntries are removed. The Call Log’s Main screen displays Disabling the Call LogDeleting All Entries from a Call Log Prompt Press Delete again to confirm displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusPhone/Exit Setting the Redial OptionThis is the default setting Application OptionsSetting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting First Options Main screen displays Personal Ringing OptionsView Status Main Screen displays Viewing Quality of Service QoS StatusStatus Screen Viewing Options Viewing IP Address StatusViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory PathFeature Button Labeling Select Restore default labels Then Select Relabel feature buttonsFeature Button Relabeling screen displays. Proceed to Step Select View default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headset Connector Type Ordering Code Headsets and HandsetsHeadsets for 4600 Series IP Telephones Handsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Interpreting Display IconsProblem/Symptom Suggested Solution Testing Your PhoneBasic Troubleshooting Chart Testing the Telephones Lights and DisplaySee Phone does not activate after connecting it Described in Viewing the Network Audio Quality Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide
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