Telephone Management and Troubleshooting
Problem/Symptom | Suggested Resolution (continued) |
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CALL LOG APPLICATION:
You cannot dial out after selecting a call log entry
Check that all call appearances (incoming/ outgoing lines) are not already in use. If all lines are in use, wait until a line is available to make your call.
You cannot add an entry to the Speed Dial list
Dialing from this application does not go through
The Call Log is empty
WEB ACCESS APPLICATION: Pressing the Web softkey does not display a Web site
You have 108 Speed Dial entries, the maximum allowed. You must delete at least one entry before adding a new entry.
Your administrator must administer settings for the Enhanced Dialing feature beyond the defaults.
Check the Options screen to ensure that the Call Log is not Disabled. Many events can clear the Call Log, including power failures, restarting the telephone after logging off, etc.
Check with your LAN Administrator to determine if the Web server is not operating, if there are network connectivity problems, or other network problems.
Dialing from this application | Your administrator must administer settings for |
does not go through | the Enhanced Dialing feature beyond the |
| defaults. |
You cannot add an entry to the | You have 108 Speed Dial entries, the maximum |
Speed Dial list | allowed. You must delete at least one entry |
| before adding a new entry. |
OPTIONS: |
|
No Options other than “View IP Settings” display
Your administrator has turned off all
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84 4620/4620SW/4621SW IP Telephone User Guide