Avaya manual 4620/4620SW/4621SW IP Telephone Options, Introduction

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Chapter 6: 4620/4620SW/4621SW IP Telephone Options

Introduction

This chapter describes how to set or view phone parameters, including:

Displaying the Phone screen upon dialing/answering

Personalizing the ringing pattern

Determining how you want the Redial feature to work (redial the last number called or select from a list of the last six calls)

Displaying the Call Timer

Changing the rate at which messages display

Changing the display area’s contrast

Logging off

Backing up and restoring Speed Dial button data, Feature button labels, and Options settings

Personalizing Feature button labels

Selecting a different language for the 4620/4620SW/4621SW user interface

Changing the width of displayed call appearances

Allowing the Voice message light to flash when the telephone rings

Disabling and re-enabling the Call Log

This chapter also covers how to verify the status of certain phone/server interactions. This information can be useful in troubleshooting problems or when discussing phone operation with your System Administrator.

Note:

Your Telephone Administrator can turn off your ability to set any of the options covered in this chapter. If all options have been disabled, pressing the Options

( ) button displays a message confirming you cannot set/change any options. If a specific option has been disabled, it no longer displays on corresponding row of the Options Main Screen, and pressing the unlabeled Line/ Feature button has no effect.

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Contents 4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended AudienceWhat’s New in This Document How to Use This DocumentConventions Used Document OrganizationRelated Documentation Symbolic ConventionsTypographic Conventions ConferenceIntroduction Introducing Your 4620/4620SW/4621SW IP Telephone4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator Speaker As Call a number, Cancel the current activity, Save enteredIndicator Number Name Description4621SW IP Telephone Options Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BLFeature is on/active White Speed Dial Application 4620/4620SW/4621SW IP Telephone ApplicationsPhone Application 4620/4620SW/4621SW Telephone Options Web Access Application OptionalCall Log Application Additional 4620/4620SW/4621SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Making Calls Using Your 4620/4620SW/4621SW IP TelephoneCall Appearances Automatic Dialing Manual DialingIf all lines are in use, automatic dialing will not work Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialedPress the Page Right or Page Left Number of the selected person dials automaticallyAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesIcon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageReinstating the Phone After a Logoff Forcing a Login to the PhonePage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationPrompt Select label to delete displays Deleting a Speed Dial Button LabelNo deletion occurs. The Speed Dial Main screen displays If you want toThen Page About the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDeleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusThis is the default setting Setting the Redial OptionApplication Options Phone/ExitSetting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Enabling/Disabling the Call Log Setting the Call Appearance WidthSetting Visual Alerting First Options Main screen displays Personal Ringing OptionsStatus Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displaysViewing Miscellaneous Status Changing the Display ContrastViewing Interface Status Logging Off the 4620/4620SW/4621SW IP Telephone If administered, the Audio Status screen displaysViewing the Network Audio Quality Reinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory PathFeature Button Labeling Feature Button Relabeling screen displays. Proceed to Step Then Select Relabel feature buttonsSelect View default labels Select Restore default labelsSecond Options Main screen redisplays Feature Button Labeling screen re-displaysChanging a Phone/PC Ethernet Interface Selecting an Alternate Language Select either Yes softkey Headset Connector Type Ordering Code Headsets and HandsetsHeadsets for 4600 Series IP Telephones Handsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Interpreting Display IconsBasic Troubleshooting Chart Testing Your PhoneTesting the Telephones Lights and Display Problem/Symptom Suggested SolutionSee Phone does not activate after connecting it Described in Viewing the Network Audio Quality Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide
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