Avaya 4620SW, 4621SW Setting the Display Call Timers? Option, Setting the Message Display Rate

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Application Options

Setting the Display Call Timers? Option

Your 4620/4620SW/4621SW IP Telephone can display two types of Call Timers. The Call Timer displays in the top display area and provides the elapsed time you are connected on a call in h:mm:ss (hours:minutes:seconds) format. The Hold Timer displays in the applicable call appearance area, showing the elapsed time a call is on hold.

When the Display Call Timers? option is set to Yes, the Call Timer displays on either the active call appearance line (if the Phone screen is displayed) or the top display line (if a screen other than the Phone screen is displayed). Likewise, when a call is on hold, the Hold Timer displays in the corresponding call appearance area or the top display line, depending on whether the Phone screen is or is not displayed.

Note:

This is the default setting.

When the Display Call Timers? option is set to No, neither the Call Timer nor the Hold Timer displays. Call time data is still maintained by the phone for Call Log purposes.

1.To change this option, press the corresponding Line/Feature button.

2.Press the Line/Feature button for the next setting you want to change or save this setting by pressing the Save softkey. (To restore the previous setting without making a change, press the Cancel softkey.)

After saving or cancelling, the first Options Main screen displays.

Setting the Message Display Rate

Although rare, the call server can send messages to your phone that are longer than the display area. If this occurs, the first, and then the second, part of the message each display for a specific time interval.

The Message Display Rate can be either Fast (display interval is 2 seconds) or Slow (display interval is 3 seconds).

Note:

The default rate is Slow.

1.To change this option, press the corresponding Line/Feature button.

2.Press the Line/Feature button for the next setting you want to change or save this setting by pressing the Save softkey. (To restore the previous setting without making a change, press the Cancel softkey.)

Upon saving or cancelling, the first Options Main screen displays.

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Contents 4620/4620SW/4621SW IP Telephone Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application Using the Web Access Application Index About This Guide Issue DateOverview Intended AudienceWhat’s New in This Document How to Use This DocumentConventions Used Document OrganizationRelated Documentation Symbolic ConventionsTypographic Conventions ConferenceIntroduction Introducing Your 4620/4620SW/4621SW IP Telephone4620/4620SW/4621SW IP Telephone 4620/4620SW/4621SW IP Telephone Indicator Speaker As Call a number, Cancel the current activity, Save enteredIndicator Number Name Description4621SW IP Telephone Options Navigating Application Screens About the Feature Key Expansion Unit EU24/EU24BLFeature is on/active White 4620/4620SW/4621SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4620/4620SW/4621SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4620/4620SW/4621SW Functionality Using Your 4620/4620SW/4621SW IP Telephone Call AppearancesMaking Calls Automatic Dialing Manual DialingIf all lines are in use, automatic dialing will not work Redialing using a list of the last six numbers calledRedialing the last number called Last number dialed is automatically redialedPress the Page Right or Page Left Number of the selected person dials automaticallyAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesConference HoldIcon on the current line changes to the Soft Hold icon Mute SpeakerCall is now active Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageReinstating the Phone After a Logoff Forcing a Login to the PhonePage Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit displays Updating Speed Dial Button Label InformationPrompt Select label to delete displays Deleting a Speed Dial Button LabelIf you want to ThenNo deletion occurs. The Speed Dial Main screen displays Page About the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button Deleting a Single Call Log Entry Deleting Call Log EntriesSelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysDeleting All Entries from a Call Log Disabling the Call LogPrompt Press Delete again to confirm displays Entries are removed. The Call Log’s Main screen displaysPage Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesEntering Text on Web Pages Adding a Speed Dial Button for a Web Site Telephone Number 4620/4620SW/4621SW IP Telephone Options First of two Options Main screens displays Accessing the Options Main MenusThis is the default setting Setting the Redial OptionApplication Options Phone/ExitSetting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting the Call Appearance Width Setting Visual AlertingEnabling/Disabling the Call Log First Options Main screen displays Personal Ringing OptionsStatus Screen Viewing Options Viewing Quality of Service QoS StatusViewing IP Address Status View Status Main Screen displaysChanging the Display Contrast Viewing Interface StatusViewing Miscellaneous Status If administered, the Audio Status screen displays Viewing the Network Audio QualityLogging Off the 4620/4620SW/4621SW IP Telephone Backup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Settings Saved During a Backup Setting changes from Disabled to Enabled Setting the Automatic Backup OptionVerifying Backup/Retrieval Status Retrieving and Restoring Data from a Backup File FTP Settings Main screen displays Select User Name Select Directory PathFeature Button Labeling Feature Button Relabeling screen displays. Proceed to Step Then Select Relabel feature buttonsSelect View default labels Select Restore default labelsFeature Button Labeling screen re-displays Changing a Phone/PC Ethernet InterfaceSecond Options Main screen redisplays Selecting an Alternate Language Select either Yes softkey Headsets and Handsets Headsets for 4600 Series IP TelephonesHeadset Connector Type Ordering Code Handsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Interpreting Display IconsBasic Troubleshooting Chart Testing Your PhoneTesting the Telephones Lights and Display Problem/Symptom Suggested SolutionSee Phone does not activate after connecting it Described in Viewing the Network Audio Quality Problem/Symptom Suggested Resolution Troubleshooting 4620/4620SW/4621SW ApplicationsCall LOG Application Resetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index88 4620/4620SW/4621SW IP Telephone User Guide Redial Status Screen Viewing User ID, setting 90 4620/4620SW/4621SW IP Telephone User Guide

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