Call Pickup and Directed Call Pickup

The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group. If you can use the Directed Call Pickup feature, you can pick up a call ringing at a specific extension without the person’s being a member of your pickup group.

To answer a call placed to a member of your pickup group when your telephone is idle

1.With a display: Press the Menu button and then press the softkey below CPkUp.

Without a display: Press the CallPickup Dial the Call Pickup access code.

button (if administered) or

Called telephone stops ringing, and you are connected to the ringing call.

To pick up a call directly for someone else in your office

Note: Again, the Directed Call Pickup feature is designed for covering calls for someone while they are away from their desk. In this case, you do not have to be a member of the same pickup group.

1. Press the DirCall PkUp button or Dial the Directed Call Pickup access code.

2.Dial the extension of the ringing telephone.

Called telephone stops ringing, and you are connected to the ringing call.

Leave Word Calling

The Leave Word Calling (LWC) feature leaves a message for a person at another extension to call you back. The called party will be able to dial message service (for example, an attendant, AUDIX or other voice mail system, a covering user, etc.) to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called.

To leave a message after dialing an extension (when your call is not answered, you hear a coverage or busy tone, or you have been put on hold)

1.With a display: Press the Menu button and then press the softkey below LWC before hanging up.

Without a display: Press the

LWC

button (if administered) before

hanging up. [confirmation tone]

Message light goes on at the called telephone (if so equipped).

Note: If reorder tone is heard, message is not stored; try again.

To leave a message without ringing an extension

1.With a display: Press the Menu button and then press the softkey below LWC.