BT BT PaperJet 35 manual Help Machine will not send a document

Page 61

Help 61

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Help 61

Machine will not send a document

Check that the document is not jammed.

The line may be busy. Wait until it is free and try sending again.

Machine will not receive a document

Check the reception mode. If it is set for manual reception you must lift the handset and press to begin reception, see page 20.

Cannot copy a document

Check that the document is not jammed.

Remember when copying, you can only feed one sheet of paper at a time into the automatic feeder, see page 27.

You may be using an unsuitable kind of paper, see page 17.

Blank sheets are printed when copying

You may be copying the blank side of the page. Feed in pages with the side to be copied facing away from you.

Error code is listed in a report

If there has been a specific problem sending or receiving a fax you may see an error code listed in the transmission or activity report. To check what has caused the problem, see Error Codes below, page 62.

Cannot fix a recurring problem

Try unplugging your machine from the mains power, wait at least 10 seconds, then switch the power back on again. If the fault continues, call the Helpline 0870 240 8026.

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Contents User Guide BT PaperJet 35 UG - Issue 2 - Edition 2.1BT PAPERJET Welcome… to your BT PaperJet 35 plain paper inkjet fax machineAlternatively, you may find the answer on the web at BT PaperJet 35 fax Handset Paper support tray Mains power cableTelephone line cord Quick Start Guide User Guide Starter black ink cartridgeUsing the phone 4 In this guideUsing the directories Getting startedIn this guide 6 Getting started Setting upAUTOMATIC on the top line and alternates between SET DATE/TIME and Your BT PaperJet 35 performs a start up check. The screen displaysCHECK PRINT HEAD on the bottom line 2. Insert paper support tray into the slots35 will automatically clean the cartridge Once the print cartridge has been installeda problem, press to repeat the process ‘Clean print cartridge electrical contacts’ andPage Your BT PaperJet 35 is now ready for use 10 Getting startedResolution/Hold Getting to know your faxStop Cancels a fax, copy and SMS text operation Inserts a pause when diallingAutomatic document feeder Paper support tray Plain paper feeder compartmentInsert documents to be faxed or copied. Up to 5 sheets at a time Received/copied documents come out hereCall timer Using the phoneSecrecy One-touch directory 14 Using the directoriesDisplay shows TYPE ONE TOUCH KEY Speed dial directoryDisplay shows TYPE SPEED NO. 01 1. Press to display ADDRESS BOOK CODE ORFaxing17 Sending faxes PRINT SETTING? - press Reception Mode Send a fax using redialLow ink warning Deteriorating print quality?Polling The display shows TYPE TIME HHMM CHANGE PARAM? - pressReports Reports and listssee page BROADC.REP.ON 1. Press repeatedly until the display shows INSTALLATION then press ListsLAST BROAD. REP, ACTIVITY REP, PRINT ID LIST, PRINT OUTEXIT PRINT SPEED DIAL and PRINT OUT EXITCaller information not available 26 Caller DisplayCopying27 28 SMS 4. Press . Display shows RX SERV. CENTRE 3. Press to display TX SERV. CENTRE 1470P1709400NUM/TOUCH/SPEED 30 SMS Press or once to scroll through the message and see all the data Eitherand then delete or edit and forward them Delete, edit, forward and print textsother phone which probably use 9 so that your BT PaperJet 35 can 1. Press then or to scroll to SMS SENT XX or WRITTEN or RECEIVED You can print details of your BT PaperJet 35’s text settings 34 SMS Print text configuration3. Press or to display PRINT CONFIG 4. Press . After printing, your machine returns to standbyTAD/FAX reception mode Using the answering machineOutgoing messages See also Reception Mode, pagePLAY OGM #2 When the machine is in standbyUsing the answering machine 38 Using the answering machine Record a memo Messages cannot be deleted until they have been played Playing messagesIf you do not want to delete any messages, press FORWARD DAILY Message forwarding6. Enter the time you want the messages to be transferred, e.g. for repeatedly to display REC. FORW. ANNOUNC Security codeRemote access Operating your answering machine Toll saverFor Remote Access to work, your If entering a 2 digit instruction, wait for the To cancel any of the remote accessconfirmation beep after the first digit before pressing the secondHHMM 46 Additional settingsCountry Page SILENT RX NEVER Page If connected to a switchboard, see page If a document stored in memory fails to be sent for example, the number was engaged, your BT PaperJet 35 will automatically retry up to 3 times at 2 minute intervals. If after all retries the fax has not been sent, the document will normally be deleted from memory. You have the option of retaining failed faxes in memory to enable you to try sending them again without re-scanning. To do this you must enable the document re-transmission feature Page 54 Additional settings Error Correction Mode ECM Install a new print cartridge 56 Install a new print cartridge Clean print cartridge head and test the nozzles 58 Install a new print cartridge 7. Replace the print cartridge and push until it clicks into place 60 Help Help Machine will not send a document Error Codes Signals and On screen messages DOC IN MEMORY Paper jams 66 Help Remove the roller Remove the jammed paper Help Cleaning the scanner 68 Help 5. Remove the roller General information SafetyEnvironmental GuaranteeDate of purchase Place of purchase Serial number For your records72 Technical information Switchboard compatibilityR&TTE 74 Technical information Ofﬁces worldwide BT PaperJet 35 UG 02/05 Issue 2 EditionBritish Telecommunications plc 255993V