8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 32
BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375
32 Using the phone
Reboot
This option forces your BT Falcon to carry out a full system reboot and will only be required if requested by the BT Helpdesk or your system administrator.
1.Press the 
key, Option soft key, 
key seven times to Reboot then the Select soft key.
2.Press the OK soft key to confirm.
Calling features
Webcare is a web based facility that allows you to manage calling features on the line connected to your BT Falcon. Before Webcare can be used the Administrator must first set up a password for each line. This is managed using Selfcare. For more information on using Webcare, Selfcare and BT Hosted VoIP consult the userguide available at http://www.btbroadbandoffice.com/help/
Selfcare
For Administrator use only.
By using Selfcare the Administrator can add more lines, add geographic numbers and change the calling plan.
1.Log into Selfcare using https://service.btbroadbandvoice.bt.com/selfcare/businessYourAccount with the password that was emailed to you.
2.Click on the Manage your lines link and then select each line in turn, making the following changes:
a.Select Password and enter a new password for each of the lines, this is the password that will be used to access Webcare. The 056nnnnnnnn number will be the username. Ensure you keep a record of this information.
If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice