BUTTON-FREE Line Operation

The MERLIN system has preassigned paging groups, each consisting of three voice terminals. Voice terminals 11, 12, and 13 constitute the first group, 14, 15, and 16 the second group, etc. You need not administer group paging if the preassigned groups are satisfactory.

Your business can be divided into ten paging groups. The groups can overlap. That is, a given phone can be in more than one group if you choose to administer it that way.

Here’s how to assign a phone to a group:

•Enter administration mode if you haven’t already done so (see page 17).

•Dial ✱ 70 to ✱ 79 depending on which of the ten groups you want to administer. A green light will come on next to the Intercom Auto Dial button for any phones already assigned to the paging group.

•Touch the Intercom Auto Dial button for the telephones to be removed from the group (green light goes out).

•Touch the Intercom Auto Dial button for the phone(s) you want to assign to the

paging group (the maximum is three phones per group) (green light comes on). If the page group already has 3 phones in it, an attempt to add a fourth will be denied. The green light next to the button will not come on.

•Touch Administer (Send Message) when finished with that group.

•Administer a different group by entering ✱ 70 to ✱ 79 (above).

•If you’re finished with administration, leave administration mode by sliding the T/P switch back to center position at the administrator/attendant voice terminal and by setting the Admin/Normal switch back to Normal at the control unit. Otherwise continue administration procedures.

If someone in the MERLIN system transfers a call and it is not answered, it will return to the sender with a distinctive ring. You, as the administrator, can determine how many rings must elapse before a call returns to its sender; the preset initial setting is for three rings. You can program from one to nine rings. Here’s how to do it:

•Enter administration mode if you haven’t already done so (page 17).

•Dial ✱ 21 to ✱ 29, where ✱ 21 gives you one ring and ✱ 29 gives you nine rings. You can turn off Transfer Return by dialing ✱ 20.

If you’re finished with administration, leave administration mode by sliding the T/P switch back to center position at the administrator/attendant voice terminal and by setting the Admin/Normal switch back to Normal at the control unit. Otherwise continue administration procedures.

(For 5-Button Voice Terminals:

Model 820 With More Than Four Lines)

If you have 5-button voice terminals in your MERLIN system, you may want to consider an administration option called button-free line operation. This procedure can be applied on larger voice terminals, but it is generally not needed because of the greater number of buttons for both lines and features. Button-free line operation makes lines "invisible". Lines that have been previously administered to a voice terminal are no longer represented on buttons. The buttons are used for features instead.

Button-free line operation is ideal for people who need access to all the lines in the system and who don’t do very much call handling—that is, are not frequently dealing with two calls at the same time. It is not suitable when a person needs access to more than one type of line. So, if a person uses both regular lines and WATS lines, do not assign the button-free operation.