AT&T 820, 410, 206 manual Introduction

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Introduction

Most people can effectively use their MERLIN communications system voice ter- minal by reading the User's Guide: Models 206, 410, and 820 with Feature Package 2.

As administrator, however, you will want more detailed information about all the options available with Feature Package 2. This manual provides you with information on how to customize the MERLIN system to meet the needs of your business.

Complete customization of your MERLIN system involves a series of administration procedures at the control unit, at the administrator/attendant voice terminal, and at individual voice terminals. To begin customizing the system, you set some switches on the control unit. You then give the system further information by using the administrator/attendant voice terminal. Here are the administration procedures you can perform:

administer lines

connect telephone lines to jacks in the control unit

assign lines to voice terminals

set call restrictions

outward call restriction

toll call restrictions

program System Speed Dial

program System Speed Dial with Restriction Override

set up Group Paging zones

program Transfer Return Ringing

administer phones for Button-Free Line Operation

system reset

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Contents Merlin Contents Introduction Available Features Control Unit Line and Voice Terminal Modules Model 820 only Voice Terminal JacksTelephone Company Line Jacks Type III Cartridges Give You Line-Associated Options Type I Cartridges Give You Custom FeaturesThree Types of Cartridges Type II Cartridges Give You Audio OptionsFeatures and Benefits Drop Fixed FeaturesFeature Description Benefits ConferenceSpeaker MessageTransfer RecallProgrammable Features Saved Number button Programmable Features System Features-For Administrator Only Optional Features Equipment Basic Administration ADMINISTRATOR/ATTENDANT Voice TerminalSetting Switches on the Control Unit Entering Administration Mode Line Administration Initial Feature Assignments Button Initial Feature AssignmentsOutside Auto Dial Or Line D Or Line C Line B Line a Intercom Administrator/Attendant Voice Terminal Call Restrictions Customizing Other Options in the SystemGroup Paging System Speed DialBUTTON-FREE Line Operation Instructions for Button-Free Line Operation System Reset Automatic Line Selection Programmable Line RingingPage Feature Programming Chart Feature ProgrammingDescription Code Feature Description Programming If You Have a Model 820 With More Than Four Lines Programming Tips for 34-BUTTON Voice TerminalsProgramming Tips for 10-BUTTON Voice Terminals Programming Tips for 5-BUTTON Voice TerminalsTransferred Calls Touch Transfer Special Information for the System AttendantRinging Patterns Transferring CallsHeadset Touch Transfer Touch IntercomIntercom Auto Dial Send MessageTrouble Possible Cause Do This Troubleshootlng ChartWith Feature Package Troubleshooting ChartIndex Administering Other System Options Quick Reference Guide to Administration ProceduresProcedure Instructions For Use Basic AdministrationQuick Reference Guide Touch Administer Send MessageAT&T
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