AT&T 206, 820, 410 manual Troubleshooting Chart, With Feature Package

Page 38

Troubleshooting

Chart (continued)

 

Trouble

Possible Cause

Do This

 

 

 

 

 

The voice terminal will not stop ringing.

The T/P switch may be set to P

• Slide the T/P switch to the center position.

 

 

(Program).

 

 

 

 

 

 

One custom feature does not work, but

The feature was not programmed

• Reprogram the feature to the same button.

 

the others do.

correctly.

 

 

 

 

 

 

 

The feature is not being used correctly.

• Review the description of the feature’s use

 

 

 

in the User’s Guide: Models 206, 410 and

 

 

 

820 with Feature Package 2.

 

 

 

 

 

The system does not automatically

All lines are busy.

• Make the call later.

 

select a free line when you lift the

 

 

 

 

• Reprogram the Automatic Line Selection

 

handset.

The Automatic Line Selection feature

 

 

has not been programmed correctly.

sequence.

 

 

 

 

 

The line with the flashing green light is

The line is programmed for either

• Program the line to ring immediately.

 

not automatically selected when the

delayed ring or no ring.

 

 

handset is lifted.

 

 

 

 

 

 

 

 

 

 

37

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Contents Merlin Contents Introduction Available Features Control Unit Telephone Company Line Jacks Line and Voice Terminal Modules Model 820 onlyVoice Terminal Jacks Type II Cartridges Give You Audio Options Type I Cartridges Give You Custom FeaturesThree Types of Cartridges Type III Cartridges Give You Line-Associated OptionsFeatures and Benefits Conference Fixed FeaturesFeature Description Benefits DropMessage SpeakerRecall TransferProgrammable Features Saved Number button Programmable Features System Features-For Administrator Only Optional Features Equipment Setting Switches on the Control Unit Basic AdministrationADMINISTRATOR/ATTENDANT Voice Terminal Entering Administration Mode Line Administration Initial Feature Assignments Initial Feature Assignments ButtonOutside Auto Dial Or Line D Or Line C Line B Line a Intercom Administrator/Attendant Voice Terminal Customizing Other Options in the System Call RestrictionsSystem Speed Dial Group PagingBUTTON-FREE Line Operation Instructions for Button-Free Line Operation System Reset Programmable Line Ringing Automatic Line SelectionPage Description Code Feature Programming ChartFeature Programming Feature Description Programming Programming Tips for 5-BUTTON Voice Terminals Programming Tips for 34-BUTTON Voice TerminalsProgramming Tips for 10-BUTTON Voice Terminals If You Have a Model 820 With More Than Four LinesTransferred Calls Transferring Calls Special Information for the System AttendantRinging Patterns Touch TransferSend Message Touch Transfer Touch IntercomIntercom Auto Dial HeadsetTroubleshootlng Chart Trouble Possible Cause Do ThisTroubleshooting Chart With Feature PackageIndex Basic Administration Quick Reference Guide to Administration ProceduresProcedure Instructions For Use Administering Other System OptionsTouch Administer Send Message Quick Reference GuideAT&T
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