AT&T 206, 820, 410 manual Recall, Transfer

Page 11

Fixed Features (continued)

FEATURE

DESCRIPTION

BENEFITS

 

 

 

Recall

Provides a timed switchhook flash

• Access features of Centrex or PBX

 

for use of MERLIN system with

system without having to worry

 

Centrex or PBX systems. Also

about timing a "flash."

 

allows people without Centrex or

• Recall can be programmed into an

 

PBX to disconnect calls without

Auto Dial sequence as the first

 

hanging up.

character along with feature codes

 

 

for one-touch access to PBX or

 

 

Centrex features.

 

 

 

Ringing Line Selection

Automatically selects ringing line

• Just lift handset to answer any

 

when call comes in.

call. No need to touch any buttons.

 

 

 

Send Message

Enables attendant to notify person

• Attendant does not have to call or

 

that a message is waiting.

leave console to give people

 

 

messages.

 

 

• Attendant can keep track of who

 

 

has a message at a glance.

 

 

 

Transfer

Makes it possible to pass outside

• Anyone in the office can pass calls

 

calls to any voice terminal in the

to the right people efficiently.

 

system. Person to whom call is

• Attendant can screen calls on

 

transferred hears the distinctive

intercom as part of transfer.

 

ring of a transferred call. Calls may

• Calls do not go unanswered.

 

be transferred with or without an

 

 

intercom announcement. Un-

 

 

answered calls return to the person

 

 

who transferred them.

 

 

 

 

Transfer Return

If transferred call is not answered,

• Transferred calls are not lost.

 

it rings again at originating voice

 

 

terminal. The return time is

 

 

programmable.

 

 

 

 

Voice Terminal Programming

Makes it possible to program voice

• Customize each voice terminal in

 

terminals for custom features.

accordance with priorities of busi-

 

 

ness and needs of individual.

 

 

 

Voice Terminal Testing

Makes it possible to determine

• Easy troubleshooting.

 

whether all lights and ringers are

• Verify that voice terminal has been

 

working by moving a switch on the

installed properly.

 

side of the voice terminal.

 

 

 

 

Volume Control

Makes it possible to adjust sound

• Each person can control loudness

 

level of voice terminal ring and

of ring and speaker.

 

speaker.

• Reduces office noise.

 

 

 

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Contents Merlin Contents Introduction Available Features Control Unit Telephone Company Line Jacks Line and Voice Terminal Modules Model 820 onlyVoice Terminal Jacks Type III Cartridges Give You Line-Associated Options Type I Cartridges Give You Custom FeaturesThree Types of Cartridges Type II Cartridges Give You Audio OptionsFeatures and Benefits Drop Fixed FeaturesFeature Description Benefits ConferenceSpeaker MessageTransfer RecallProgrammable Features Saved Number button Programmable Features System Features-For Administrator Only Optional Features Equipment Setting Switches on the Control Unit Basic AdministrationADMINISTRATOR/ATTENDANT Voice Terminal Entering Administration Mode Line Administration Initial Feature Assignments Button Initial Feature AssignmentsOutside Auto Dial Or Line D Or Line C Line B Line a Intercom Administrator/Attendant Voice Terminal Call Restrictions Customizing Other Options in the SystemGroup Paging System Speed DialBUTTON-FREE Line Operation Instructions for Button-Free Line Operation System Reset Automatic Line Selection Programmable Line RingingPage Description Code Feature Programming ChartFeature Programming Feature Description Programming If You Have a Model 820 With More Than Four Lines Programming Tips for 34-BUTTON Voice TerminalsProgramming Tips for 10-BUTTON Voice Terminals Programming Tips for 5-BUTTON Voice TerminalsTransferred Calls Touch Transfer Special Information for the System AttendantRinging Patterns Transferring CallsHeadset Touch Transfer Touch IntercomIntercom Auto Dial Send MessageTrouble Possible Cause Do This Troubleshootlng ChartWith Feature Package Troubleshooting ChartIndex Administering Other System Options Quick Reference Guide to Administration ProceduresProcedure Instructions For Use Basic AdministrationQuick Reference Guide Touch Administer Send MessageAT&T
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