AT&T 820, 410, 206 manual Fixed Features, Feature Description Benefits, Conference, Drop, Hold

Fixed Features

FEATURE	DESCRIPTION	BENEFITS
Call Pickup	Makes it possible for someone	• Answer another person’s phone
	who hears a voice terminal ringing	without leaving desk.
	to answer it from another voice	• People who move around from one
	terminal.	place to another can answer calls
		conveniently.
Call Waiting	Provides brief ring or voice announce-	• Employees do not have to worry
	ment from speaker and flashing	about missing important calls
	green light to indicate that another	while on telephone.
	call has come in for person.	• Reduces need for taking messages.
Conference	Enables person to join two outside	• Have a question answered by
	lines to make a three-way confer-	adding another person to call—no
	ence call. Two additional inside peo-	need for time-wasting callbacks.
	ple can join the conference by lifting	• If two outside people want to talk
	their handsets and touching the	to each other, originator of call can
	busy line button.	conference them together, put
		them on hold, and be free to do
		other business.
		• Employee who is working at home
		and wants to make a long distance
		call can call the office and be con-
		ference to WATS line.
Distinctive Ringing	Voice terminal rings differently for	• Know where call is coming from
	incoming, transferred, and intercom	and answer accordingly.
	calls.
Drop	Disconnects a person from a	• Drop a person from a conference
	conference call.	call while maintaining contact with
		others in privacy.
		• Drop a busy or unanswered
		line that has been added to a
		conference call.
Group Listening	Turning on the speaker lets every-	• Eliminates extra calls because
	one in the room hear the person on	other people in room can hear both
	the other end.	sides of conversation.
Hold	Makes it possible to keep someone	• Answer a second call or attend to
	on the line without communication.	another matter.
	Green light next to line button that is	• Have confidential conversation
	on hold flashes rapidly. Green lights	without person on hold hearing it.
	next to line buttons on which others	• Distinguish line button on
	are holding calls flash at slower	which you are holding a call from
	rate. (See also Music-on-Hold.)	buttons on which other people are
		holding calls.

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