Aastra Telecom CT Cordless manual Where did my contacts go?

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Why doesn't the Response Point confirmation prompt fill in the name of the person I asked to voice dial?

If you use voice dialing to say (for example), "Call Denise Smith at work," the confirmation prompt should say, "Dialing Denise Smith at work." However, if the text-to-speech feature in Windows XP is not working, you may hear "Dialing (silence) at work" instead. Refer to the Windows documentation for more information about the speech recognition and text-to-speech feature.

Where did my contacts go?

If storage space on the base unit is nearing capacity, Response Point deletes files, including contact files. See your phone System Administrator for assistance.

I set up a contact to bypass the receptionist but it's not working. What's wrong?

The Bypass Receptionist feature relies on caller ID from incoming calls in order to function correctly. The following conditions may cause the Bypass Receptionist feature to not work:

•Your business does not receive caller ID information from the phone company.

•The person calling you has his or her caller ID blocked.

•The phone number entered for the contact does not match the phone number received from the phone company when the contact calls you. For example, the phone number for the contact may not have the area code.

•The phone number entered for the contact may conflict with someone else’s bypass entry for the same number.

•The phone System Administrator may have disabled the Bypass Receptionist feature for the phone system.

Why can't I record my voice prompts using the text-to-speech (TTS) pro- gram that I've chosen in Windows?

Response Point automatically uses Microsoft Anna to record your sound files. If this text-to-speech program is not available, Response Point chooses another Microsoft TTS program that comes with your operating system regardless of which TTS program you've manually specified in Windows.

What should I do if I'm having trouble voice dialing a contact?

If you've repeatedly tried to voice dial a particular personal contact, and each time the Automated Receptionist says "invalid location," use Assistant to remove the contact from the phone system, re-add the contact, and then try placing your call again.

Why don't the changes that I just made to my contact using Assistant appear in the incoming call notification window?

This condition may occur if the information exchanged between Assistant and your contact store (that is, Outlook, Windows Address Book, or Windows Contacts) are temporarily out of sync. To resolve this issue, simply exit Assistant and restart the program.

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Contents AastraLink RP Solution Page Software License Agreement Software License AgreementPage Table of Contents 100 Introduction About This GuideIntroduction Aastra 6751i RP Features Phone ModelsAastra 6751i RP Aastra 6753i RP Features Aastra 6753i RPPhone Features 6757i CT RP Base Unit Aastra 6757i CT RPPhone Features 6757i CT RP Cordless Handset Getting Started Initializing 6751i RP & 6753i RPPhone Screens 6751i RP & 6753i RP Idle Screens 6751i RP & 6753i RPNo Service Screen 6751i RP & 6753i RP Initializing 6757i CT RPOff-Hook Screen 6751i RP & 6753i RP Administrator Guide Idle Screen Default 6757i CT RP Phone Screens 6757i CT RPIdle Screen With Softkeys Configured 6757i CT RP Off-Hook Screen 6757i CT RPNetwork Disconnected Screen 6757i CT RP Key Descriptions Keys Key DescriptionNavigation keys All models. Pressing the UP Keys 6753i RP & 6757i CT RP on Using Microsoft Response Point Assistant InstallingStarting Assistant Using Microsoft Response Point Assistant Changing Your Phone Settings With Assistant Recording a User Name With AssistantUsing computer-generated speech Recording audio from a phone Using a Prerecorded Sound File Upgrading Assistant Removing AssistantAccessing the Aastra Web UI Phone Options via the Aastra Web UIFinding Your Phone’s IP Address Using Assistant Using Your Web BrowserPhone Options via the Aastra Web UI Headings Descriptions Internal Calls Basic Phone FeaturesDialing a Number External CallsModel 6751i RP Using Handsfree SpeakerphoneUsing a Headset Models 6753i RP and 6757i CT RPAdvanced Volume Controls for the Headset Mic Making and Receiving Calls Using a HeadsetIncoming Intercom Calls Redial Enabling/Disabling Microphone and Auto-AnswerLast Number Redial Redial ListDeleting from the Redial List Answering an Incoming Call MuteReceiving Calls Sending an Incoming Call to VoicemailConfiguring Voicemail VoicemailEnding Calls Voicemail Indication Retrieving VoicemailForwarding Calls Remote Voicemail RetrievalCall Transfer Transferring with Response PointTransferring Manually Call Park Contacts List in AssistantImporting Contacts Basic Phone Features Adding Contacts Editing ContactsDeleting Contacts Call Notification Saving Numbers and Names to the Phone Directory Accessing Your DirectoryPhone Directory List Saving from the DisplaySaving from the Callers and Redial Lists Entering a New Number and Name into the DirectorySaved Directory John Burns Editing the Directory Deleting Items from DirectoryDeleting Individual Directory Items Callers List Deleting All Directory ItemsAccessing the Callers List Editing in the Callers ListCaller’s List Screen Display Deleting individual Callers List entries Deleting from the Callers ListDownloading the Callers List Deleting all Callers List entriesRing Tones and Tone Sets Ring Tones Ring Tone SetsConfiguring Ring Tones and Tone Sets Using the Phone UIUsing the Aastra Web UI Click Operation-Reset Advanced Phone Features Using the Aastra Phone UIConfiguring Multiple Lines 6753i RP & 6757i CT RP Using the IP Phone UIWay Conference Calling 6753i RP & 6757i CT RP Conferencing CallsConferencing two calls when already connected Speeddial Keys 6751i RPSpeeddial Prefix Creating a Speeddial Key Using the Save Key Creating a Speeddial Key from the KeypadCreating a Speeddial Key Using the Aastra Web UI Programmable Keys 6753i RP & 6757i CT RP 6757i CT RP Top Softkeys6757i CT RP Bottom Softkeys 6753i RP Programmable Keys Setting a Speeddial Key Line softkey to take effectUsing the Phone UI to enter a number Using the Phone UI to save an existing numberSetting a Do Not Disturb DND Key Using the Aastra Web UI to enter a numberSetting a Flash Key Setting an XML Key Accessing the XML ServiceEditing a Programmable Key Deleting a Programmable Key Model M670i and M675i Expansion Modules Model M670i Model M675iForeign Language Support Specifying the Language to UseChanging Language on the Phone Keypad Changing Language on the Aastra Web UI Advanced Phone Features Using Your 6757i CT RP Cordless Handset 6757i CT RP Handset Key Panel6757i CT RP Handset Key Descriptions Accessing Options IntercomLanguage Ring ToneCustom name Vibrate Call timerHandset Pairing Key Lock On or OffFinding the IP Address using the Handset Feature Keys on the HandsetFeature Key Programming Guidelines Programming Feature Keys RP Cordless HandsetIdle Mode Softkeys or Handset Icons and Status MessagesHandset Keys Talk /Hold v KeyMultifunction Handset LED Indicator Battery Charging Volume ControlHandset Battery Indicator & Status Directory List on the Cordless Handset Entering Characters and NumbersAdding to Handset Directory Press the Add soft keySaving to Handset Directory Callers List on the Cordless HandsetDialing from Callers List Deleting Item from Callers ListPre-dialing a Number Using a HeadsetMaking Calls from the Cordless Handset Receiving CallsCorey Line 516-2681 Public 000000 Private Line PgDown Select Pairing and Unpairing Cordless Handsets Pairing Your HandsetHandset Pairing Attempting to pair Cancel Done Unpairing Your Handset Handsets Successful Removal Failed Removal Defining an Emergency Dial Plan Emergency Number DescriptionTroubleshooting Why did I lose my call when I put it on hold? Why are some of the options in Assistant unavailable?Why can’t I use the lines I set through the Web UI? Why dont I see notifications for all my incoming calls?Where did my contacts go? After Warranty Service Limited WarrantyWarranty Repair Services ExclusionsPage Index NumericsAastraLink RP Phone User Guide AastraLink RP Phone User Guide 107 Index
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