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Term | Definition |
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Program | The instructions that you give to the phone through |
| number codes (feature codes or buttons) to activate a |
| feature. |
Queuing | The process of placing calls in a holding pattern (a |
| waiting line) until an outgoing line is available. The |
| system assigns outgoing on the basis of priority or first |
| come/first served. |
System (Telephone System) | A term used in this guide that refers to PointSpan 6880 |
| telephone switching systems. |
Voice Prompt | A computerized voice heard through the handset or |
| speakerphone that indicates that a feature has been |
| activated. It may also inform or give instructions to the |
| user. |
Aastra - | M | 95 |
| M |
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