Aastra Telecom ITE-760 Queue for External Lines, Cancel Privacy Release, Use Callback Queuing

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					ITE-760 User Guide

Step		Action			Result

1.		Press			Privacy Release key lamp
					ON
					You can talk with the original party
					and others entering on your
		After all notified parties have			extension
		joined the phone conversation,
		pressing the PRIVCY RLSE key
		blocks others from joining

Cancel Privacy Release

Condition:

You are already on a call with privacy release activated

Step	Action		Result

1.	Press		Continue to talk
			No one else can enter the
			conversation

Queue for External Lines

There are two ways to queue for external lines.

Type

Callback Queuing

Online Queuing

Description

The Callback Queuing feature places a callback on a group of busy outgoing lines to queue the call. The system calls back when an outgoing line is available.

The Online Queuing feature allows you to wait on the line until an outgoing line is no longer busy or until the queuing time limit expires.

Use Callback Queuing

A queued call may return to your phone several times. A system setting controls the maximum number of times to call back and the queuing time limit. When either the callback limit is reached, or the queue time limit has expired and all outside lines are still busy, the call is canceled from the queue by the system. The Callback key is used for this feature.

Aastra - 2568-004	M	57
	M

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Contents Page Proprietary Information and Contents Trademarks and Acknowledgements What to Expect when Contacting Company4th Edition May 5 Contact InformationRevision Date Point Number Completed Contact Description Revision HistoryTable of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix I Glossary Feature CodesAppendix II Troubleshooting Telephone TestsConventions Used In This Publication About This PublicationAudience Publication OrganizationPublication Number Title ReferencesITE-760 Description FeaturesFeature Description Chapter Basic InformationITE-760 Using the ITE-760Recommendations and Safety Expansion Module AccessoryITE-760 Connections Navigator Keys ITE-760 DiagramKey Description NavigatorDescription Icon Action Alphabetic KeypadOther Keys Key Lamp Status Description Key Lamp SymbolsMessage Key Lamp Key Lamp DescriptionSound Tone Ring TypesSystem Tones Ring Type DescriptionVoice Prompt Description System Voice PromptsPlace a Call Get Dial ToneDial by Name from the System Directory Place an Internal CallPlace an External Call Dial by Name from the Personal DirectoryCondition Answer a CallEnd a Call Dial with the Incoming Calls LogBasic Information Display Contrast Chapter Phone SettingsRing Melody and Volume Settings Category Settings DescriptionChoose Privileged Ring Melody and Volume Choose the Ring Melody and VolumeKey Beep Volume Listening VolumeNew beep volume each Deactivate the Speaker Chapter Modes of OperationSpeaker Activate the SpeakerHands Free Auto-Answer Activate and Deactivate the Mute FeatureMute HFA key lamp OFF Activate Hands Free AnswerDeactivate Hands Free Auto-Answer Conditions Answer a Call with Hands Free Auto-Answer ActivatedEnd a Call with Hands Free Auto-Answer Activated Key Description Chapter FeaturesAbbreviated Dial Abbreviated Dial MethodsProgram an Abbreviated Dial Number Use the Directory Key to dial an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialModify an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature KeyUse the Answer Release Key Answer/ReleaseProgram an Auto Dial Key Auto DialUse an Auto Dial Number Other Softkeys Used with Auto DialModify an Auto Dial Number Display an Auto Dial Number Busy OverrideOverride a Busy Extension Buzz/StatusStep Action Place a Buzz Call to a Status UserAnswer a Buzz Call from a Status User Answer a Call from a Buzz User Place a Status Call to a Buzz UserProgram Call Forward Call ForwardOption Turn Off Call Forward using SoftkeysAction Result Other Softkeys Used with Call ForwardStep Action Result Press Exits the Programming Function Mark a Call Call MarkPick Up a Parked Call from Any Phone in the System Call ParkPark a Call Pick up a Call by Dialing the Extension Number Call PickupPick up a Call as Member of a Call Pickup Group Call Waiting Tone Description Call WaitingAlternate Between Calls Accept a Call WaitingCallback Return to the Holding Party when One Party Hangs UpAnswer a Returned Callback Place a Callback on a Busy ExtensionDisplay a Callback Return a CallbackConference CancelDisplay and Cancel a Callback Use CancelConference up to Seven Parties Leave the Conference Data CallsLeave the Conference and Return Do Not Disturb Use Data FeaturesUse the Event Timer Event Timer DisplayAdd Group Listen Parties to a Conference Group ListenPlace a Call on Hold HoldRejoin the Conference Retrieve a Party on Hold Initiate a Hotline Conference Call Hotline ConferenceToggle between Held Calls Use Hotline HotlineIntercom Accept a Hotline Conference CallAnswer an Intercom Call Place an Intercom CallLeave a Meet-Me Conference Meet-Me ConferenceEnter a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me ConferenceUse Privacy Release Privacy ReleaseTransfer an Outside Call to a Meet-Me Conference Type Cancel Privacy ReleaseQueue for External Lines Use Callback QueuingReceive an Automatic Callback Plus the feature codeUse Online Queuing Cancel the CallbackStep Action Result Hang up Callback is cancelled RedialDisplay the Redial Number Use the Last Number Redial Feature KeyUse the Redial Softkey Use the Green Key and the Outgoing Calls LogDisplay using the Outgoing Calls Log Step Action Result Press Dial the destination Number TransferInitiate an Announced Transfer Initiate an Unannounced TransferReturn to Transferred Party after Connection to Voice Mail Return to the Transferred PartyMessage Key Lamp Status Access Voice Mail on a Phone Using the R KeyVoice Mail Retrieve a Message from another Phone or Outside Location Features Directory/Log Storage Chapter Directories and LogsDirectories and Logs Private DirectorySearch by Name in the Private Directory Access the Private DirectoryModify a Record in the Private Directory Create an Entry in the Private DirectoryCustomize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private DirectoryDisplay shows the next record Delete a Record in the Private DirectoryDelete All Records or Delete a Specific List Record is deletedInformation Definition Information DirectoryView the Information Directory Enter the Free Number Information Enter FAX, GSM, and Dect InformationIncoming Calls Log Display Description Access the Incoming Calls LogDisplay Call Records Display Place a Call from the Incoming Calls LogStore an Incoming Calls Record in the Private Directory Step Action Result Press Time Step Action Result Press List is updatedDelete a Record from the Incoming Calls Log Delete all Records in the Incoming Calls LogView the Outgoing Calls Log Outgoing LNR Calls LogPlace a Call from the Outgoing Calls Log Delete the Entire LNR Calls Log LNR log is updatedDelete a Record from the Outgoing Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Action Feature Code Chapter Feature CodesFeature Codes Numeric Feature Codes Basic Telephone Self-Test Basic ProceduresChapter Telephone Tests Telephone TestsOr Press Key Lamp TestResponse Informational TestsTest Name Action System Tone Tests Voice Mail Telephone Tests Term Definition Appendix GlossaryGlossary Appendix I,Glossary Term Definition Appendix I,Glossary Problem Possible Cause Appendix TroubleshootingTroubleshooting