Aastra Telecom ITE-760 manual Receive an Automatic Callback, Plus the feature code

Page 72

Chapter 4, Features

Step

 

Action

 

Result

 

 

 

 

 

 

1.

 

Lift the handset

 

 

 

 

 

 

 

 

 

 

 

 

Or

 

 

 

 

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

 

 

 

2.

 

Dial the external number

 

Voice prompt "Depress

 

 

 

 

 

CALLBACK to queue call"

 

 

 

 

 

if all of the outgoing trunks

 

 

 

 

 

are busy

3.

 

Press

 

Voice prompt "Callback

 

 

 

 

 

number XX"

 

 

Feature Key

 

 

 

 

 

 

 

The call is queued for the outside

 

 

You can also use the ACCESS key

 

line

 

 

 

 

 

 

 

plus the feature code * 7

 

One extension can have five calls in

 

 

 

 

 

queue for an outside at one time

4.

 

Hang up

 

 

 

 

 

 

 

 

 

 

 

 

Or

 

 

 

 

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

 

 

 

5.

 

Write down the callback

 

 

 

 

 

number and the external

 

 

 

 

 

number that you dialed

 

 

 

Receive an Automatic Callback

Conditions:

An outgoing line has become available

The system calls back

The Extension key lamp is flashing

Step

 

Action

Result

 

 

 

 

1.

 

Lift the handset

Voice prompt "Callback

 

 

 

 

Number XX is ready"

 

 

Or

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

58

M

Aastra – 2568-004

 

M

 

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Contents Page Proprietary Information and Contents What to Expect when Contacting Company 4th Edition May 5Contact Information Trademarks and AcknowledgementsRevision History Revision Date Point Number Completed Contact DescriptionTable of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Feature Codes Appendix II TroubleshootingTelephone Tests Appendix I GlossaryAbout This Publication AudiencePublication Organization Conventions Used In This PublicationReferences Publication Number TitleFeatures Feature DescriptionChapter Basic Information ITE-760 DescriptionUsing the ITE-760 ITE-760Expansion Module Accessory Recommendations and SafetyITE-760 Connections ITE-760 Diagram Key DescriptionNavigator Navigator KeysAlphabetic Keypad Other KeysDescription Icon Action Key Lamp Symbols Message Key LampKey Lamp Description Key Lamp Status DescriptionRing Types System TonesRing Type Description Sound ToneSystem Voice Prompts Place a CallGet Dial Tone Voice Prompt DescriptionPlace an Internal Call Place an External CallDial by Name from the Personal Directory Dial by Name from the System DirectoryAnswer a Call End a CallDial with the Incoming Calls Log ConditionBasic Information Chapter Phone Settings Ring Melody and Volume SettingsCategory Settings Description Display ContrastChoose the Ring Melody and Volume Choose Privileged Ring Melody and VolumeListening Volume Key Beep VolumeNew beep volume each Chapter Modes of Operation SpeakerActivate the Speaker Deactivate the SpeakerActivate and Deactivate the Mute Feature MuteHands Free Auto-Answer Activate Hands Free Answer Deactivate Hands Free Auto-AnswerHFA key lamp OFF Answer a Call with Hands Free Auto-Answer Activated End a Call with Hands Free Auto-Answer ActivatedConditions Chapter Features Abbreviated DialAbbreviated Dial Methods Key DescriptionProgram an Abbreviated Dial Number Other Softkeys Used with Abbreviated Dial Modify an Abbreviated Dial NumberUse the Directory Key to dial an Abbreviated Dial Number Use the Abbreviated Dial Feature Key Display Abbreviated Dial NumbersAnswer/Release Use the Answer Release KeyAuto Dial Program an Auto Dial KeyOther Softkeys Used with Auto Dial Modify an Auto Dial NumberUse an Auto Dial Number Busy Override Display an Auto Dial NumberBuzz/Status Override a Busy ExtensionPlace a Buzz Call to a Status User Answer a Buzz Call from a Status UserStep Action Place a Status Call to a Buzz User Answer a Call from a Buzz UserCall Forward Program Call ForwardTurn Off Call Forward using Softkeys OptionOther Softkeys Used with Call Forward Step Action Result Press Exits the Programming FunctionAction Result Call Mark Mark a CallCall Park Park a CallPick Up a Parked Call from Any Phone in the System Call Pickup Pick up a Call as Member of a Call Pickup GroupPick up a Call by Dialing the Extension Number Call Waiting Call Waiting Tone DescriptionAccept a Call Waiting Alternate Between CallsReturn to the Holding Party when One Party Hangs Up CallbackPlace a Callback on a Busy Extension Answer a Returned CallbackReturn a Callback Display a CallbackCancel Display and Cancel a CallbackUse Cancel ConferenceConference up to Seven Parties Data Calls Leave the Conference and ReturnLeave the Conference Use Data Features Do Not DisturbEvent Timer Display Use the Event TimerGroup Listen Add Group Listen Parties to a ConferenceHold Rejoin the ConferencePlace a Call on Hold Retrieve a Party on Hold Hotline Conference Toggle between Held CallsInitiate a Hotline Conference Call Hotline IntercomAccept a Hotline Conference Call Use HotlinePlace an Intercom Call Answer an Intercom CallMeet-Me Conference Enter a Meet-Me ConferenceLeave a Meet-Me Conference Lock and Unlock a Meet-Me Conference Accept a Call Waiting During a Meet-Me ConferencePrivacy Release Transfer an Outside Call to a Meet-Me ConferenceUse Privacy Release Cancel Privacy Release Queue for External LinesUse Callback Queuing TypePlus the feature code Receive an Automatic CallbackCancel the Callback Step Action Result Hang up Callback is cancelledRedial Use Online QueuingUse the Last Number Redial Feature Key Use the Redial SoftkeyUse the Green Key and the Outgoing Calls Log Display the Redial NumberDisplay using the Outgoing Calls Log Transfer Initiate an Announced TransferInitiate an Unannounced Transfer Step Action Result Press Dial the destination NumberReturn to the Transferred Party Return to Transferred Party after Connection to Voice MailAccess Voice Mail on a Phone Using the R Key Voice MailMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Chapter Directories and Logs Directories and LogsPrivate Directory Directory/Log StorageAccess the Private Directory Search by Name in the Private DirectoryCreate an Entry in the Private Directory Modify a Record in the Private DirectoryCustomize the Labels of the Private Directory Lists Search in a List in the Private Directory Place a Call from the Private DirectoryDelete a Record in the Private Directory Delete All Records or Delete a Specific ListRecord is deleted Display shows the next recordInformation Directory View the Information DirectoryInformation Definition Enter FAX, GSM, and Dect Information Enter the Free Number InformationIncoming Calls Log Access the Incoming Calls Log Display Call RecordsDisplay Description Place a Call from the Incoming Calls Log Store an Incoming Calls Record in the Private DirectoryDisplay Step Action Result Press List is updated Delete a Record from the Incoming Calls LogDelete all Records in the Incoming Calls Log Step Action Result Press TimeOutgoing LNR Calls Log View the Outgoing Calls LogPlace a Call from the Outgoing Calls Log LNR log is updated Delete a Record from the Outgoing Calls LogDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Chapter Feature Codes Feature CodesFeature Action Feature Code Numeric Feature Codes Basic Procedures Chapter Telephone TestsTelephone Tests Basic Telephone Self-TestKey Lamp Test Or PressInformational Tests Test Name ActionResponse System Tone Tests Voice Mail Telephone Tests Appendix Glossary GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Appendix Troubleshooting TroubleshootingProblem Possible Cause