Aastra Telecom ITE-760 manual Redial, Cancel the Callback, Use Online Queuing

Page 73

 

 

ITE-760 User Guide

 

 

 

Step

Action

Result

 

 

 

2.

Wait on the line

The call is automatically placed

 

 

 

Cancel the Callback

Condition:

You are offhook listening to the call automatically being placed and you want to cancel the call

Step

Action

Result

 

 

 

 

1.

 

Hang up

 

The callback is cancelled

Or

Press

Use Online Queuing

Step

 

Action

 

Result

 

 

 

 

 

 

1.

 

Lift the handset

 

 

 

 

 

 

 

 

 

 

 

 

Or

 

 

 

 

 

 

 

 

 

 

 

 

Press

 

 

 

 

 

 

 

 

 

2.

 

Dial the external number

 

Voice prompt "All lines

 

 

 

 

 

busy, please hold"

 

 

 

 

 

3.

 

Wait on the line

 

The call is placed or the queue time

 

 

 

 

 

will expire

 

 

 

 

 

 

Or

 

 

 

 

 

 

 

 

 

 

 

 

The queue time expires

 

 

 

 

 

 

 

Redial

The Redial feature allows you to automatically place a call to the last outside number that you dialed. See Outgoing Calls Log.

Aastra - 2568-004

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Contents Page Proprietary Information and Contents 4th Edition May 5 What to Expect when Contacting CompanyContact Information Trademarks and AcknowledgementsRevision Date Point Number Completed Contact Description Revision HistoryTable of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix II Troubleshooting Feature CodesTelephone Tests Appendix I GlossaryAudience About This PublicationPublication Organization Conventions Used In This PublicationPublication Number Title ReferencesFeature Description FeaturesChapter Basic Information ITE-760 DescriptionITE-760 Using the ITE-760Recommendations and Safety Expansion Module AccessoryITE-760 Connections Key Description ITE-760 DiagramNavigator Navigator KeysOther Keys Alphabetic KeypadDescription Icon Action Message Key Lamp Key Lamp SymbolsKey Lamp Description Key Lamp Status DescriptionSystem Tones Ring TypesRing Type Description Sound TonePlace a Call System Voice PromptsGet Dial Tone Voice Prompt DescriptionPlace an External Call Place an Internal CallDial by Name from the Personal Directory Dial by Name from the System DirectoryEnd a Call Answer a CallDial with the Incoming Calls Log ConditionBasic Information Ring Melody and Volume Settings Chapter Phone SettingsCategory Settings Description Display ContrastChoose Privileged Ring Melody and Volume Choose the Ring Melody and VolumeKey Beep Volume Listening VolumeNew beep volume each Speaker Chapter Modes of OperationActivate the Speaker Deactivate the SpeakerMute Activate and Deactivate the Mute FeatureHands Free Auto-Answer Deactivate Hands Free Auto-Answer Activate Hands Free AnswerHFA key lamp OFF End a Call with Hands Free Auto-Answer Activated Answer a Call with Hands Free Auto-Answer ActivatedConditions Abbreviated Dial Chapter FeaturesAbbreviated Dial Methods Key DescriptionProgram an Abbreviated Dial Number Modify an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialUse the Directory Key to dial an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature KeyUse the Answer Release Key Answer/ReleaseProgram an Auto Dial Key Auto DialModify an Auto Dial Number Other Softkeys Used with Auto DialUse an Auto Dial Number Display an Auto Dial Number Busy OverrideOverride a Busy Extension Buzz/StatusAnswer a Buzz Call from a Status User Place a Buzz Call to a Status UserStep Action Answer a Call from a Buzz User Place a Status Call to a Buzz UserProgram Call Forward Call ForwardOption Turn Off Call Forward using SoftkeysStep Action Result Press Exits the Programming Function Other Softkeys Used with Call ForwardAction Result Mark a Call Call MarkPark a Call Call ParkPick Up a Parked Call from Any Phone in the System Pick up a Call as Member of a Call Pickup Group Call PickupPick up a Call by Dialing the Extension Number Call Waiting Tone Description Call WaitingAlternate Between Calls Accept a Call WaitingCallback Return to the Holding Party when One Party Hangs UpAnswer a Returned Callback Place a Callback on a Busy ExtensionDisplay a Callback Return a CallbackDisplay and Cancel a Callback CancelUse Cancel ConferenceConference up to Seven Parties Leave the Conference and Return Data CallsLeave the Conference Do Not Disturb Use Data FeaturesUse the Event Timer Event Timer DisplayAdd Group Listen Parties to a Conference Group ListenRejoin the Conference HoldPlace a Call on Hold Retrieve a Party on Hold Toggle between Held Calls Hotline ConferenceInitiate a Hotline Conference Call Intercom HotlineAccept a Hotline Conference Call Use HotlineAnswer an Intercom Call Place an Intercom CallEnter a Meet-Me Conference Meet-Me ConferenceLeave a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me ConferenceTransfer an Outside Call to a Meet-Me Conference Privacy ReleaseUse Privacy Release Queue for External Lines Cancel Privacy ReleaseUse Callback Queuing TypeReceive an Automatic Callback Plus the feature codeStep Action Result Hang up Callback is cancelled Cancel the CallbackRedial Use Online QueuingUse the Redial Softkey Use the Last Number Redial Feature KeyUse the Green Key and the Outgoing Calls Log Display the Redial NumberDisplay using the Outgoing Calls Log Initiate an Announced Transfer TransferInitiate an Unannounced Transfer Step Action Result Press Dial the destination NumberReturn to Transferred Party after Connection to Voice Mail Return to the Transferred PartyVoice Mail Access Voice Mail on a Phone Using the R KeyMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Directories and Logs Chapter Directories and LogsPrivate Directory Directory/Log StorageSearch by Name in the Private Directory Access the Private DirectoryModify a Record in the Private Directory Create an Entry in the Private DirectoryCustomize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private DirectoryDelete All Records or Delete a Specific List Delete a Record in the Private DirectoryRecord is deleted Display shows the next recordView the Information Directory Information DirectoryInformation Definition Enter the Free Number Information Enter FAX, GSM, and Dect InformationIncoming Calls Log Display Call Records Access the Incoming Calls LogDisplay Description Store an Incoming Calls Record in the Private Directory Place a Call from the Incoming Calls LogDisplay Delete a Record from the Incoming Calls Log Step Action Result Press List is updatedDelete all Records in the Incoming Calls Log Step Action Result Press TimeView the Outgoing Calls Log Outgoing LNR Calls LogPlace a Call from the Outgoing Calls Log Delete a Record from the Outgoing Calls Log LNR log is updatedDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Codes Chapter Feature CodesFeature Action Feature Code Numeric Feature Codes Chapter Telephone Tests Basic ProceduresTelephone Tests Basic Telephone Self-TestOr Press Key Lamp TestTest Name Action Informational TestsResponse System Tone Tests Voice Mail Telephone Tests Glossary Appendix GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Troubleshooting Appendix TroubleshootingProblem Possible Cause