Aastra Telecom ITE-760 manual Place a Callback on a Busy Extension, Answer a Returned Callback

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ITE-760 User Guide

•A callback is left on the number that you originally dialed, even if it has been forwarded.

•When you return a callback to a number that has been forwarded, the call goes to the forwarded number.

•The party that places the callback cannot cancel the callback.

Place a Callback on a Busy Extension

Step		Action				Result

1.			Lift the handset

		Or
		Press

2.			Dial the extension number			Busy tone or call waiting
						tone

						Example display:

3.		Press				2-beep confirmation tone

						The callback is placed

4.			Hang up

		Or

		Press

Answer a Returned Callback

Conditions:

The Extension and Callback key lamps are flashing indicating that a callback is being returned.

The three-ring system ring.

Aastra - 2568-004	M	41
	M

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Contents Page Proprietary Information and Contents Trademarks and Acknowledgements What to Expect when Contacting Company4th Edition May 5 Contact InformationRevision Date Point Number Completed Contact Description Revision HistoryTable of Contents Choose Privileged Ring Melody and Volume ITE-760 User Guide Proprietary Information and Contents Add Group Listen Parties to a Conference Directories and Logs Dial a Party from the System Name/Number Directory Appendix I Glossary Feature CodesAppendix II Troubleshooting Telephone TestsConventions Used In This Publication About This PublicationAudience Publication OrganizationPublication Number Title ReferencesITE-760 Description FeaturesFeature Description Chapter Basic InformationITE-760 Using the ITE-760Recommendations and Safety Expansion Module AccessoryITE-760 Connections Navigator Keys ITE-760 DiagramKey Description NavigatorOther Keys Alphabetic KeypadDescription Icon Action Key Lamp Status Description Key Lamp SymbolsMessage Key Lamp Key Lamp DescriptionSound Tone Ring TypesSystem Tones Ring Type DescriptionVoice Prompt Description System Voice PromptsPlace a Call Get Dial ToneDial by Name from the System Directory Place an Internal CallPlace an External Call Dial by Name from the Personal DirectoryCondition Answer a CallEnd a Call Dial with the Incoming Calls LogBasic Information Display Contrast Chapter Phone SettingsRing Melody and Volume Settings Category Settings DescriptionChoose Privileged Ring Melody and Volume Choose the Ring Melody and VolumeKey Beep Volume Listening VolumeNew beep volume each Deactivate the Speaker Chapter Modes of OperationSpeaker Activate the SpeakerMute Activate and Deactivate the Mute FeatureHands Free Auto-Answer Deactivate Hands Free Auto-Answer Activate Hands Free AnswerHFA key lamp OFF End a Call with Hands Free Auto-Answer Activated Answer a Call with Hands Free Auto-Answer ActivatedConditions Key Description Chapter FeaturesAbbreviated Dial Abbreviated Dial MethodsProgram an Abbreviated Dial Number Modify an Abbreviated Dial Number Other Softkeys Used with Abbreviated DialUse the Directory Key to dial an Abbreviated Dial Number Display Abbreviated Dial Numbers Use the Abbreviated Dial Feature KeyUse the Answer Release Key Answer/ReleaseProgram an Auto Dial Key Auto DialModify an Auto Dial Number Other Softkeys Used with Auto DialUse an Auto Dial Number Display an Auto Dial Number Busy OverrideOverride a Busy Extension Buzz/StatusAnswer a Buzz Call from a Status User Place a Buzz Call to a Status UserStep Action Answer a Call from a Buzz User Place a Status Call to a Buzz UserProgram Call Forward Call ForwardOption Turn Off Call Forward using SoftkeysStep Action Result Press Exits the Programming Function Other Softkeys Used with Call ForwardAction Result Mark a Call Call MarkPark a Call Call ParkPick Up a Parked Call from Any Phone in the System Pick up a Call as Member of a Call Pickup Group Call PickupPick up a Call by Dialing the Extension Number Call Waiting Tone Description Call WaitingAlternate Between Calls Accept a Call WaitingCallback Return to the Holding Party when One Party Hangs UpAnswer a Returned Callback Place a Callback on a Busy ExtensionDisplay a Callback Return a CallbackConference CancelDisplay and Cancel a Callback Use CancelConference up to Seven Parties Leave the Conference and Return Data CallsLeave the Conference Do Not Disturb Use Data FeaturesUse the Event Timer Event Timer DisplayAdd Group Listen Parties to a Conference Group ListenRejoin the Conference HoldPlace a Call on Hold Retrieve a Party on Hold Toggle between Held Calls Hotline ConferenceInitiate a Hotline Conference Call Use Hotline HotlineIntercom Accept a Hotline Conference CallAnswer an Intercom Call Place an Intercom CallEnter a Meet-Me Conference Meet-Me ConferenceLeave a Meet-Me Conference Accept a Call Waiting During a Meet-Me Conference Lock and Unlock a Meet-Me ConferenceTransfer an Outside Call to a Meet-Me Conference Privacy ReleaseUse Privacy Release Type Cancel Privacy ReleaseQueue for External Lines Use Callback QueuingReceive an Automatic Callback Plus the feature codeUse Online Queuing Cancel the CallbackStep Action Result Hang up Callback is cancelled RedialDisplay the Redial Number Use the Last Number Redial Feature KeyUse the Redial Softkey Use the Green Key and the Outgoing Calls LogDisplay using the Outgoing Calls Log Step Action Result Press Dial the destination Number TransferInitiate an Announced Transfer Initiate an Unannounced TransferReturn to Transferred Party after Connection to Voice Mail Return to the Transferred PartyVoice Mail Access Voice Mail on a Phone Using the R KeyMessage Key Lamp Status Retrieve a Message from another Phone or Outside Location Features Directory/Log Storage Chapter Directories and LogsDirectories and Logs Private DirectorySearch by Name in the Private Directory Access the Private DirectoryModify a Record in the Private Directory Create an Entry in the Private DirectoryCustomize the Labels of the Private Directory Lists Place a Call from the Private Directory Search in a List in the Private DirectoryDisplay shows the next record Delete a Record in the Private DirectoryDelete All Records or Delete a Specific List Record is deletedView the Information Directory Information DirectoryInformation Definition Enter the Free Number Information Enter FAX, GSM, and Dect InformationIncoming Calls Log Display Call Records Access the Incoming Calls LogDisplay Description Store an Incoming Calls Record in the Private Directory Place a Call from the Incoming Calls LogDisplay Step Action Result Press Time Step Action Result Press List is updatedDelete a Record from the Incoming Calls Log Delete all Records in the Incoming Calls LogView the Outgoing Calls Log Outgoing LNR Calls LogPlace a Call from the Outgoing Calls Log Delete a Record from the Outgoing Calls Log LNR log is updatedDelete the Entire LNR Calls Log System Name/Number Directory Dial a Party from the System Name/Number Directory Directories and Logs Feature Codes Chapter Feature CodesFeature Action Feature Code Numeric Feature Codes Basic Telephone Self-Test Basic ProceduresChapter Telephone Tests Telephone TestsOr Press Key Lamp TestTest Name Action Informational TestsResponse System Tone Tests Voice Mail Telephone Tests Glossary Appendix GlossaryTerm Definition Appendix I,Glossary Term Definition Appendix I,Glossary Troubleshooting Appendix TroubleshootingProblem Possible Cause