Receiving Calls
When a call is ringing at your extension, you will see the "Inbound Call" Screen.
ReceivingCalls
Answering an Incoming Call
IP Phone UI
To answer the call:
•For handsfree operation, press qfor the incoming call.
•Press qfor hands- free or headset operation.
Note: The audio mode setting you have selected in the options list under
7.Headset Settings determines if the call goes to handsfree or headset operation. For more information, see the section "Customizing Your Phone" in the 9112i Installation Guide.
•Lift the handset for handset operation.
If the phone is already connected to a call, pressing ofor the
new incoming call automatically places the connected call on hold and answers the new call. To
reconnect to a party, press o
.
For more information about swapping a call see "The Swap Key" on page 19.
If you cannot answer the call, the caller goes to voice mail if voice mail has been configured for your extension.
Sending an Incoming Call to Voicemail
You can send an incoming call directly to voicemail without answering the call. To do this,
press Nwithout picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with
the number of waiting messages, if you have unheard messages
(example: x4).
Handling Calls
When you are connected to a call, you can use the hard keys on the phone to place a call on hold, transfer a call, or conference.
The Swap Key
While you’re on the phone, if there is a second incoming call, pressing
oplaces the current call on hold and answers the incoming call. Pressing oagain toggles
between the two active calls. A third call cannot be accepted. While in a call with no other
incoming calls, pressing o
has no effect. ocan be used
to switch back and forth between 2 calls.
9112i IP Phone User Guide 19