
Handling Calls
Consultive Transfer
You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer to go
back to the original call.
IP Phone UI
To transfer a call to another exten- sion:
1.Connect to the call you wish to transfer (if not already con- nected).
2.Press k. You will
hear a dial tone as a second line opens up.
3.Enter the extension number of the person you wish to transfer the call to, or dial the outside number of the person you wish to transfer the call to.
4.To complete a "blind" transfer, press kagain before
the phone begins dialing. To complete a consultive transfer, remain on the line to speak with the party before pressing kagain. To cancel
the transfer, select Cancel on the display screen.
5.To go back to the original call, press o. Pressing o
will alternate between the two active calls.
Conferencing Calls
The 9112i phone system supports up to 3 parties (including yourself) in a conference call.
Note: Your system administrator can set your Conf key to speedial a specific number. Contact your system administrator for more information.
IP Phone UI
a conference call
1.Connect to the first party you wish to include in the confer- ence (if not already connected).
2.Press l. The phone places the current call on hold and opens a new line.
3.Enter the extension number, or dial the outside number of the person you wish to add to the conference.
4.If there is no answer, or if you press o, the call is
dropped and the original call is
5.If the second party answers, you may speak to the person and use the obutton to toggle
between calls. Pressing lagain will complete the conference.To create
You can use VWto scroll
through and see the numbers and names (if available) of the parties in the conference call.
Note: When a name is displayed, press- ing Udrops the displayed party from the call.
9112i IP Phone User Guide 21