Troubleshooting Solutions
Aastra Web UI
1.Click on
2.In the "Current Password" field, enter the current user password.
Note: By default, the user name is “user” (all lowercase) and the password field is left blank. If you have forgotten your pass- word, contact your system administrator for assistance.
3.In the "New Password" field, enter the new user password.
4.In the "Password Confirm" field, enter the new user pass- word again.
5. Click | to save your |
changes.
For information on how to access the Aastra Web UI, go to the sec- tion "Accessing the Aastra Web UI" on page 5.
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed.
Report this error to your system administrator.
How do I restart the IP phone?
IP Phone UI
1.Press the Ibutton on
the phone to enter the Option List.
2.Use the Vkey to scroll down
the list of options to Phone Sta- tus and press the Ukey to select.
3.Press the Vkey to scroll to the Restart Phone option.
4.Press the Ukey to confirm and
restart the phone. If you do not wish to restart your phone, press the Tkey to cancel.
Note: Your phone will be out of service temporarily during the restart and downloading process.
Aastra Web UI
1.Click on Operation->Reset.
2.Click .
3.Click OK at the confirmation prompt.
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