Eurotech Appliances 01.06 A, Multi-Cell PRI Gateway user manual Generating Call Reports

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Chapter 9: Generating Call Reports

Pressto review the call report. This screen defines the parameters for a successful or unsuccessful call. The system may store 30,000 calls with full reports for 30 channels

without PC! The system may export these reports to MS-Access, CSV (MS-Excel) or standard XML format.

The export of call records will be time based. The time is set in Check every X minutes field;

The export of calls to file may be done automatically and may be set in the Export every X records field; Automatic CDR Screen file to be moved to the PC, this action will erase this CDR s from the unit!

Manual command to Export files of CDR to PC in the following format, Access, CVS (Excel) or XML. This action will not erase the current CDRs from the unit.

PRI – GSM Multi-Cell Gateway

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Contents Multi-Cell PRI Gateway Usage Warnings PRI GSM Multi-Cell Gateway Table of Content ∙ Mandatory ‒ General configurations ∙ Mandatory ‒ Install The Management ApplicationGetting Started ∙ Known issues and Troubleshooting ∙ Optional Setting the TCP/IP connections∙ Optional Task- Configurations Refer to Troubleshooting and known issuesFor getting the most updated Product Info on the Web Check your package Items ∙ 110/220V Power supply cableRJ-45 Isdn E1 cross connect cable Isdn PRI GSM Gateway Solution Overview One Location in the WorldConnecting the Cables Basic ConnectionsRJ-45 Ethernet cross connect cable Installing the Manager Application PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway Basic configurations with the management application Between the management PC and the Multi-Cell systemManagement via RS-232 serial connection Management via Internet connection PRI GSM Multi-Cell Gateway Configuration Defining Groups of Ports PRI GSM Multi-Cell Gateway Configuration Port and SIM Define Dial Settings for Each PortDefine Phone numbers Type of Dispatch Define Minimum Amount of Time between Outgoing CallsConfiguration ‒ SIM Card Settings Define SIM SpecificationsDon not use timetables Define type of Channel Lock Set the time passed since SIM begun to be ActiveDefine a channel lock Configuration Isdn Connection Settings Overview of the Isdn Card∙ Incoming Min. Digits Number OverlapBlock ∙ Outgo the Max. Digits NumberConfiguration Isdn B-Channel-Port Association 1 Assigning B-channels to In-house NumbersE1 line 2 Assigning Ports and Defining Prefixes PRI GSM Multi-Cell Gateway Monitoring Calls ∙ IsdnPort and B-Channel Cell ID SIM׳s StatisticsGenerating Call Reports TCP/IP settings task list TCP/IP SettingRefer to Connecting the Cables for more details PRI GSM Multi-Cell Gateway Operational test PRI GSM Multi-Cell Gateway Troubleshooting and known issues HandsetManagement Appluaction Debug Window PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway How can I check if my MultiCell׳s firmware is up-to-date?