Eurotech Appliances 01.06 A, Multi-Cell PRI Gateway user manual PRI GSM Multi-Cell Gateway

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Q.: I׳ve got too many cables with the MultiCell, which part of I do not know how to use them. Any advise?

A.: There are five connection cables and one power cable, supplied with the Multi-Cell PRI Gateway package:

RS232/RJ11 cable for connecting the MultiCell to an auxiliary computer (PC).

Two straight cables, one for the Ethernet LAN connection and the other for the ISDN connection (in case the MultiCell is set to TE Network Access).

An Ethernet RJ-45 IP cross connect cable for PC to MultiCell connection, direct connection to operate the Management Application using IP connection in a direct PC to MultiCell connection.

An E1 cross connect cable, is used for ISDN connection, in case the MultiCell is set to NT network access mode.

Q.: I׳ve connected the MultiCell to my VoIP gateway, but calls aren׳t going through the Gateway. How to resolve?

A.: Check the connection between the VoIP and the MultiCell. The VoIP should be set to Master synchronization and NT network access and the MultiCell should be set to Slave synchronization and TE network access. Note, that the ISDN cable, connecting the MultiCell and VoIP should be straight, not cross. Although check that the calls are sent to the MultiCell from VoIP as ￿voice￿, any other setting will result in calls rejection.

Q.: I׳m trying to connect to a Gatekeeper with my VoIP Gateway and I cannot pass call through it. How can I resolve this?

A.: This is out of this Manual Scope and we can￿t help you with since it is VoIP equipment specific. Contact your VoIP equipment support to resolve.

PRI – GSM Multi-Cell Gateway

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Contents Multi-Cell PRI Gateway Usage Warnings PRI GSM Multi-Cell Gateway Table of Content ∙ Mandatory ‒ Install The Management Application ∙ Mandatory ‒ General configurationsGetting Started ∙ Known issues and Troubleshooting ∙ Optional Setting the TCP/IP connections∙ Optional Task- Configurations Refer to Troubleshooting and known issuesFor getting the most updated Product Info on the Web ∙ 110/220V Power supply cable Check your package ItemsRJ-45 Isdn E1 cross connect cable Isdn PRI GSM Gateway Solution Overview One Location in the WorldConnecting the Cables Basic ConnectionsRJ-45 Ethernet cross connect cable Installing the Manager Application PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway Basic configurations with the management application Between the management PC and the Multi-Cell systemManagement via RS-232 serial connection Management via Internet connection PRI GSM Multi-Cell Gateway Configuration Defining Groups of Ports PRI GSM Multi-Cell Gateway Configuration Port and SIM Define Dial Settings for Each PortDefine Phone numbers Type of Dispatch Define Minimum Amount of Time between Outgoing CallsConfiguration ‒ SIM Card Settings Define SIM SpecificationsSet the time passed since SIM begun to be Active Don not use timetables Define type of Channel LockDefine a channel lock Configuration Isdn Connection Settings Overview of the Isdn Card∙ Incoming Min. Digits Number OverlapBlock ∙ Outgo the Max. Digits NumberConfiguration Isdn B-Channel-Port Association 1 Assigning B-channels to In-house NumbersE1 line 2 Assigning Ports and Defining Prefixes PRI GSM Multi-Cell Gateway Monitoring Calls ∙ IsdnPort and B-Channel Cell ID SIM׳s StatisticsGenerating Call Reports TCP/IP Setting TCP/IP settings task listRefer to Connecting the Cables for more details PRI GSM Multi-Cell Gateway Operational test PRI GSM Multi-Cell Gateway Troubleshooting and known issues HandsetManagement Appluaction Debug Window PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway How can I check if my MultiCell׳s firmware is up-to-date?