Eurotech Appliances Multi-Cell PRI Gateway, 01.06 A Troubleshooting and known issues, Handset

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Chapter 12: Troubleshooting and known issues

The following are main debugging tools which are very useful to overcome connection problems:

∙The RJ-11 handset,

∙The PRM Manager Debug Window.

Chapter 12.1: The Handset

1. To use a handset, press button.

The Handset window will open attached to the Multi-Cell, added to 101.

2.In the Username and password fields, enter "admin in lower case.

3.Press Logon button.

4.Check the connections with the handset RJ-11 and the HS-Slotin the PRI system are properly connected. Note that The handset maybe used to check the compatibility of the Multi-Cell with the local GSM network available in your area.

PRI – GSM Multi-Cell Gateway

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Contents Multi-Cell PRI Gateway Usage Warnings PRI GSM Multi-Cell Gateway Table of Content ∙ Mandatory ‒ Install The Management Application ∙ Mandatory ‒ General configurationsGetting Started Refer to Troubleshooting and known issues ∙ Optional Setting the TCP/IP connections∙ Optional Task- Configurations ∙ Known issues and TroubleshootingFor getting the most updated Product Info on the Web ∙ 110/220V Power supply cable Check your package ItemsRJ-45 Isdn E1 cross connect cable One Location in the World Isdn PRI GSM Gateway Solution OverviewBasic Connections Connecting the CablesRJ-45 Ethernet cross connect cable Installing the Manager Application PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway Between the management PC and the Multi-Cell system Basic configurations with the management applicationManagement via RS-232 serial connection Management via Internet connection PRI GSM Multi-Cell Gateway Configuration Defining Groups of Ports PRI GSM Multi-Cell Gateway Define Dial Settings for Each Port Configuration Port and SIMDefine Minimum Amount of Time between Outgoing Calls Define Phone numbers Type of DispatchDefine SIM Specifications Configuration ‒ SIM Card SettingsSet the time passed since SIM begun to be Active Don not use timetables Define type of Channel LockDefine a channel lock Overview of the Isdn Card Configuration Isdn Connection Settings∙ Outgo the Max. Digits Number OverlapBlock ∙ Incoming Min. Digits Number1 Assigning B-channels to In-house Numbers Configuration Isdn B-Channel-Port AssociationE1 line 2 Assigning Ports and Defining Prefixes PRI GSM Multi-Cell Gateway ∙ Isdn Monitoring CallsPort and B-Channel SIM׳s Statistics Cell IDGenerating Call Reports TCP/IP Setting TCP/IP settings task listRefer to Connecting the Cables for more details PRI GSM Multi-Cell Gateway Operational test PRI GSM Multi-Cell Gateway Handset Troubleshooting and known issuesManagement Appluaction Debug Window PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway How can I check if my MultiCell׳s firmware is up-to-date?