Eurotech Appliances Multi-Cell PRI Gateway, 01.06 A user manual PRI GSM Multi-Cell Gateway

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There are several common problems and solution we have collected to share with you as follow:

Q.: I׳m trying to connect to the MultiCell via LAN, with the PRI Management application, but I keep getting the error message. How to resolve?

A.: Unhook the COM cable from the MultiCell and reboot it. If reboot is unwanted, connect to the MultiCell via COM cable with PRI Management application, go to the System screen and perform actions, described there:

1. Press

. The System window will open.

2. Press.

The system is set for TCP/IP communication between the auxiliary computer and the Multi-Cell unit.

Disconnect from the COM connection and try connecting via LAN again; If the problem persists, contact our support.

Q.: I׳ve made some calls, with the handset, the MultiCell worked perfectly, but now,as I connect the MultiCell to my PBX the calls are not going through. How to resolve?

A.: Check, that you￿ve disabled the test mode, after the calls you￿ve made calls with the handset. When you enter the handset mode, by pressing ￿Login￿ the MultiCell goes into the test mode. This means that the communication on the ISDN line is disabled and the only open voice channel is set for the handset.

Q.: Can I use the handset to make calls directly from the Multi-Cell PRI Gateway? For example refill the account of my SIM cards.

A.: It￿s doable, but be advised, that all of the ongoing calls will be disconnected, the second you login to the handset mode. And all of the incoming calls will be rejected, until you logout from the handset mode.

PRI – GSM Multi-Cell Gateway

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Contents Multi-Cell PRI Gateway Usage Warnings PRI GSM Multi-Cell Gateway Table of Content Getting Started ∙ Mandatory ‒ Install The Management Application∙ Mandatory ‒ General configurations ∙ Optional Task- Configurations ∙ Optional Setting the TCP/IP connections∙ Known issues and Troubleshooting Refer to Troubleshooting and known issuesFor getting the most updated Product Info on the Web RJ-45 Isdn E1 cross connect cable ∙ 110/220V Power supply cableCheck your package Items One Location in the World Isdn PRI GSM Gateway Solution OverviewBasic Connections Connecting the CablesRJ-45 Ethernet cross connect cable Installing the Manager Application PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway Between the management PC and the Multi-Cell system Basic configurations with the management applicationManagement via RS-232 serial connection Management via Internet connection PRI GSM Multi-Cell Gateway Configuration Defining Groups of Ports PRI GSM Multi-Cell Gateway Define Dial Settings for Each Port Configuration Port and SIMDefine Minimum Amount of Time between Outgoing Calls Define Phone numbers Type of DispatchDefine SIM Specifications Configuration ‒ SIM Card SettingsDefine a channel lock Set the time passed since SIM begun to be ActiveDon not use timetables Define type of Channel Lock Overview of the Isdn Card Configuration Isdn Connection SettingsBlock Overlap∙ Incoming Min. Digits Number ∙ Outgo the Max. Digits Number1 Assigning B-channels to In-house Numbers Configuration Isdn B-Channel-Port AssociationE1 line 2 Assigning Ports and Defining Prefixes PRI GSM Multi-Cell Gateway ∙ Isdn Monitoring CallsPort and B-Channel SIM׳s Statistics Cell IDGenerating Call Reports Refer to Connecting the Cables for more details TCP/IP SettingTCP/IP settings task list PRI GSM Multi-Cell Gateway Operational test PRI GSM Multi-Cell Gateway Handset Troubleshooting and known issuesManagement Appluaction Debug Window PRI GSM Multi-Cell Gateway PRI GSM Multi-Cell Gateway How can I check if my MultiCell׳s firmware is up-to-date?
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