Polycom 500 manual Support Services

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Polycom VVX 500 Business Media Phone User Guide

2.3Modifications. You may not modify, translate, or create derivative works of the Software Product.

2.4Proprietary Notices. You may not remove or obscure any proprietary notices on or in the Software Product or the supporting documentation.

2.5Software Transfer. You may permanently transfer all of your rights under this Agreement

provided you retain no copies, you transfer all of the Software Product (including all component parts, the media, any printed materials, any upgrades, this Agreement, and, if applicable, the Certificate of Authenticity), and any recipient agrees to the terms of this Agreement. If the Software Product is an upgrade, any transfer must include all prior versions of the Software Product. However, if the Software

Product is marked “Not for Resale” or “NFR,” you may not resell it or otherwise transfer it for value.

2.6Copyright. All title and copyrights in and to the Software Product (including, but not limited to, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the

Software Product), the accompanying printed materials, and any copies of the Software Product are owned by Polycom or its suppliers. The Software Product is protected by copyright laws and international treaty provisions. Title, ownership rights, and intellectual property rights in the Software Product shall remain In Polycom or its suppliers. Title and related rights in the content accessed through the Software Product is the property of such content owner and may be protected by applicable law. This Agreement gives you no rights in such content.

2.7Confidentiality. The Software Product contains valuable proprietary information and trade secrets of Polycom and its suppliers and you shall protect the confidentiality of, and avoid disclosure and unauthorized use of, the Software Product.

2.8Dual-Media Software. You may receive the Software Product in more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single Product. You may not use or install the other medium on another Product.

2.9Reservation. Polycom reserves all rights in the Software Product not expressly granted to you in this Agreement.

3. SUPPORT SERVICES.

Polycom may provide you with support services related to the Software Product (“Support Services”). Use of Support Services is governed by the Polycom policies and programs described in the Polycom-provided materials. Any supplemental software code provided to you as part of the Support Services is considered part of the Software Product and is subject to the terms and conditions of this Agreement. With respect to technical information you provide to Polycom as part of the Support Services, Polycom may use such information for its business purposes, including for product support and development. Polycom will not utilize such technical information in a form that personally identifies you.

4. TERMINATION.

Without prejudice to any other rights, Polycom may terminate this Agreement if you fail to comply with any of the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software Product and all of its component parts. You may terminate this Agreement at any time by destroying the Software Product and all of its component parts.

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Contents Polycom VVX Business Media Phone Trademark Information Patent InformationDisclaimer Limitation of LiabilityContents Setting Up and Managing Conference Calls Using Buddy ListsResponding to Incoming Calls During CallsReceiving PTT Broadcasts When You’re Not in an Active Call Polycom Limited Warranty and Limitation Liability Logging into PhonesPlacing Calls from Phones that are in the Logged-Out State Locking the PhoneEnd-User License Agreement for Polycom Software 103 Page How to Use this Guide Who Should Read this GuideConventions Used in this Guide Disabled Web Info Accessing Phone Guides Related DocumentsGetting Started Phone Keys and HardwarePhone Views Web Info Additional Phone HardwareTroubleshooting Why Can’t I Access a Certain View? Home ViewUser Tip Displaying Home View Icons Lines View Active Call View Calls ViewDark green Active call User Tip Navigating Back to Calls ViewUnderstanding Phone Icons and Status Indicators Icon DescriptionNavigating Your Phone Interface If you want to… Do this…Entering Data and Updating Fields Encoding OptionsUsing the Onscreen Keyboard To use the onscreen keyboardUsing the Dialpad Keys on the Phone Console Cleaning the Touchscreen To clean the touchscreenRegistering the Phone Configuring Your Phone Using the Web Configuration UtilityWeb Info How to Register Your Phone To access the Web Configuration Utility for your phone Web Info Using the UtilityUsing Basic Features About Your Phone’s Call-Handling CapabilitiesAnswering Calls Troubleshooting Why Doesn’t the Speakerphone Work?User Tip Making the Headset the Default Call Path Answering Another Call Answering on a Shared Line Answering Calls AutomaticallyManaging Multiple Calls Placing Calls Calling from the DialerUser Tip Choosing URLs or Numbers Mode from the Dialer Placing Calls from Favorites, Lists, and DirectoriesTo call from the Dialer To call from the Recent Calls listRedialing Numbers To call from your Favorites listTo call from your Directory To redial a numberUsing Headsets Web Info More Information About HeadsetsTroubleshooting Why Doesn’t My Headset Work with My Phone? Ending CallsEnabling Headset Memory Mode Responding to Incoming CallsIgnoring Incoming Calls To ignore or silence a callDuring Calls Rejecting Incoming CallsForwarding Incoming Calls to Another Party To reject an incoming callHolding Calls Transferring CallsTo hold a call To resume a held callSetting Up and Managing Conference Calls To set up a conference callUser Tip How to Quickly Set Up a Conference To perform a blind transferSplitting Conference Calls into Two Held Calls Holding and Resuming Conference CallsEnding Conference Calls To manage a conference call participant Changing the Way Calls are AnsweredManaging Conference Call Participants To disable call forwarding Forwarding All Calls to Another PartyTo forward all calls to another party User Tip Call Forwarding on a Call-by-Call BasisUsing Do Not Disturb Tap Auto Divert, and tap EnabledRejecting Calls from a Contact Diverting Calls from a Contact to Another PartyUsing Do Not Disturb with Multiple Lines Listening to Voicemail To listen to voicemail messagesTo view Recent Calls Timesaver Quickly Accessing Recent CallsRecent Calls To clear certain calls from the list To manage a call recordTo customize the list Working with Your Contact Directory To view your Contact DirectoryTo view contact information To search for a contactTo dial a contact To add a contactTo update a contact’s information Working with a Corporate Directory To delete a contactTo view the Corporate Directory To search the Corporate DirectoryControlling What is Heard Updating the Incoming Call RingtoneTo dial a Corporate Directory contact To add a contact to your local Contact DirectoryChanging the Speaker Volume Changing the Ringer VolumeChoosing Where You Hear Sound Effects Updating a Contact’s RingtoneManaging Favorites To see your Favorites list To see your Favorites from Home or Lines viewTo make a contact a Favorite Add to FavoritesTo delete a Favorite Working with Shared LinesTo reorder your Favorites Using Basic Features Page Using Advanced Features Using Buddy ListsUpdating Your Presence Setting To update your presence settingManaging Buddies Updating Your Buddy ListTo update your Buddy list User Tip How to Access Your Blocked and Watcher ListsBlocking Contacts from Viewing Your Status To block or unblock a contact from viewing your statusTimesaver How to Quickly Unblock a Contact Monitoring BuddiesIntegrating with Microsoft Lync Server To monitor buddies from… Do this…To delete a buddy from your Buddies list Adding Buddies to Your Buddy ListTo add a buddy to your Buddies list Recording Calls Web Info How Do I Attach a USB Flash Drive to My Phone?Polycom VVX 500 Business Media Phone User Guide To record a call Web Info Supported USB Flash DrivesTo record a conference To pause and resume a recordingPlaying Recorded Calls Using the Browser Navigating the Main Browser Entering Information in the Main BrowserSending and Receiving PTT Broadcasts Broadcasting Messages Using Push-to-Talk and Group PagingPush-to-Talk Mode Timesaver Automatically Sending a PTT Broadcast To send a PTT broadcastTap End PTT Replying to PTT Broadcasts Receiving PTT BroadcastsAdjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedUpdating the Default Channel Ending PTT BroadcastsSending and Receiving Pages Group Paging ModeAllowing PTT Broadcasts to Play During Active Calls To send a Timesaver Automatically Sending aUpdating the Default Paging Group Adjusting the Volume of PagesChanging Where Pages are Played Allowing Pages to Play During Active Calls Using the CalendarUpdating Paging Group Subscriptions Troubleshooting Why Doesn’t the Calendar Display Anymore? Opening and Closing the CalendarNavigating Day View Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Navigating Meeting View Working with Meeting RemindersTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar Using a Mouse and Keyboard with Your Phone Using Your Computer’s Mouse and Keyboard with Your PhoneWeb Info Where is the USB Port on My Phone? To join a meeting from Meeting viewStarting and Stopping Polycom Desktop Connector To quit Polycom Desktop ConnectorPress this on your keyboard… To do this on your phone… Using a USB Keyboard with Your Phone Logging into Phones Logging In and Out of a PhoneTo log out of a phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone Locking the Phone Changing Your PasswordTo change your user password About Your User Password Locking and Unlocking Your PhoneTo lock your phone Timesaver a Quick Way to Lock Your PhoneAccessing Features with Your Login Credentials Calling and Answering from a Locked PhoneTroubleshooting What Happens if I Can’t Access Features? Page Changing the Language on Your Phone Changing the Time and Date DisplayChanging the Backlight Changing the Background Picture Web Info Adding a Web Page as the Background on Your PhoneUsing One of Your Own Pictures as the Background Picture To change the background pictureSetting Up Screen Savers To set up a screen saver of your picturesUser Tip Using Your Phone as a Digital Picture Frame Displaying Screen SaversTap Screen Saver, and tap Enabled Interrupting and Disabling Screen SaversUsing the Phone as a Picture Frame Using Power-Saving Mode Changing Your Office Hours Changing TimeoutsUser Tip Determining Which Idle Timeout Applies Polycom VVX 500 Business Media Phone User Guide Administrative Tasks Investigating Phone WarningsUpdating Phone Configuration To update your phone’s configurationRestarting the Phone To restart the phoneTesting Phone Hardware Page Service Agreements Polycom Limited Warranty and Limitation LiabilityGoverning Law Limitations of LiabilityWarranty Exclusive ExclusionsSafety and Compliance Installation InstructionsPart 15 FCC Rules Class B Digital Device or PeripheralCE and Vcci Mark CE Mark R & TTE Directive EU only Plugs Acts as Disconnect DeviceIndustry Canada IC 101 Recommended Operating Ambient Temperatures Echo CancellationRussian Compliance New Zealand TelepermitEnd-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA
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