Polycom 500 manual About Your User Password, Locking and Unlocking Your Phone, To lock your phone

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Chapter 3: Using Advanced Features

About Your User Password

You are assigned a user password so you can answer calls from your locked phone and unlock the phone. By default, your user password is 123. You can change your user password at any time.

To change your user password:

1Tap Settings from Home view, and tap Advanced.

2From the Password screen, enter your user password, and tap Enter.

3From the Advanced screen, tap Change User Password.

4From the Change User Password screen, enter your password information, and tap Enter.

Locking and Unlocking Your Phone

You can choose how you want your phone to handle incoming calls when it is locked. If you set up your phone to allow incoming calls when it is locked (the default setting), incoming calls will ring on your phone, and you can answer calls by entering your user password. If you set up your phone to ignore incoming calls, Do Not Disturb will be applied to all lines on your phone, and your phone won’t ring.

To lock your phone:

1Tap Settings from Home view, and tap Basic > Lock Phone.

2From the Lock Phone screen, select how you want incoming calls handled when your phone is locked.

○Allow ringing when locked—Select this option if you want your phone to ring when you have an incoming call. If you choose this option, you can answer a call by entering your password.

○DND when locked—Select this option if you don’t want your phone to ring. You won’t have the option to answer incoming calls. All incoming calls will go to your voicemail system (if enabled) and display in your Missed Calls list. Note that enabling this option on shared lines disables ringing only. You will still see a visual notification of the call and have the option to answer it.

The default setting is Allow ringing when locked.

3Tap Lock.

Your phone is locked.

Timesaver: A Quick Way to Lock Your Phone

Your phone may be set up so that you can quickly lock it by tapping Lock from Lines view. If you do this, however, you can’t choose how to handle incoming calls. Your phone will use the default setting—Allow ringing when locked—or the last setting you selected.

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Contents Polycom VVX Business Media Phone Limitation of Liability Trademark InformationPatent Information DisclaimerContents During Calls Setting Up and Managing Conference CallsUsing Buddy Lists Responding to Incoming CallsReceiving PTT Broadcasts When You’re Not in an Active Call Locking the Phone Polycom Limited Warranty and Limitation LiabilityLogging into Phones Placing Calls from Phones that are in the Logged-Out StateEnd-User License Agreement for Polycom Software 103 Page Who Should Read this Guide How to Use this GuideConventions Used in this Guide Disabled Related Documents Web Info Accessing Phone GuidesPhone Keys and Hardware Getting StartedWeb Info Additional Phone Hardware Phone ViewsHome View Troubleshooting Why Can’t I Access a Certain View?User Tip Displaying Home View Icons Lines View User Tip Navigating Back to Calls View Active Call ViewCalls View Dark green Active callIcon Description Understanding Phone Icons and Status IndicatorsIf you want to… Do this… Navigating Your Phone InterfaceEncoding Options Entering Data and Updating FieldsTo use the onscreen keyboard Using the Onscreen KeyboardUsing the Dialpad Keys on the Phone Console To clean the touchscreen Cleaning the TouchscreenWeb Info How to Register Your Phone Configuring Your Phone Using the Web Configuration UtilityRegistering the Phone Web Info Using the Utility To access the Web Configuration Utility for your phoneAbout Your Phone’s Call-Handling Capabilities Using Basic FeaturesUser Tip Making the Headset the Default Call Path Troubleshooting Why Doesn’t the Speakerphone Work?Answering Calls Answering Another Call Answering Calls Automatically Answering on a Shared LineManaging Multiple Calls Calling from the Dialer Placing CallsTo call from the Recent Calls list User Tip Choosing URLs or Numbers Mode from the DialerPlacing Calls from Favorites, Lists, and Directories To call from the DialerTo redial a number Redialing NumbersTo call from your Favorites list To call from your DirectoryEnding Calls Using HeadsetsWeb Info More Information About Headsets Troubleshooting Why Doesn’t My Headset Work with My Phone?To ignore or silence a call Enabling Headset Memory ModeResponding to Incoming Calls Ignoring Incoming CallsTo reject an incoming call During CallsRejecting Incoming Calls Forwarding Incoming Calls to Another PartyTo resume a held call Holding CallsTransferring Calls To hold a callTo perform a blind transfer Setting Up and Managing Conference CallsTo set up a conference call User Tip How to Quickly Set Up a ConferenceEnding Conference Calls Holding and Resuming Conference CallsSplitting Conference Calls into Two Held Calls Managing Conference Call Participants Changing the Way Calls are AnsweredTo manage a conference call participant User Tip Call Forwarding on a Call-by-Call Basis To disable call forwardingForwarding All Calls to Another Party To forward all calls to another partyDiverting Calls from a Contact to Another Party Using Do Not DisturbTap Auto Divert, and tap Enabled Rejecting Calls from a ContactUsing Do Not Disturb with Multiple Lines To listen to voicemail messages Listening to VoicemailRecent Calls Timesaver Quickly Accessing Recent CallsTo view Recent Calls To customize the list To manage a call recordTo clear certain calls from the list To view your Contact Directory Working with Your Contact DirectoryTo add a contact To view contact informationTo search for a contact To dial a contactTo update a contact’s information To search the Corporate Directory Working with a Corporate DirectoryTo delete a contact To view the Corporate DirectoryTo add a contact to your local Contact Directory Controlling What is HeardUpdating the Incoming Call Ringtone To dial a Corporate Directory contactUpdating a Contact’s Ringtone Changing the Speaker VolumeChanging the Ringer Volume Choosing Where You Hear Sound EffectsManaging Favorites Add to Favorites To see your Favorites listTo see your Favorites from Home or Lines view To make a contact a FavoriteTo reorder your Favorites Working with Shared LinesTo delete a Favorite Using Basic Features Page Using Buddy Lists Using Advanced FeaturesUpdating Your Buddy List Updating Your Presence SettingTo update your presence setting Managing BuddiesTo block or unblock a contact from viewing your status To update your Buddy listUser Tip How to Access Your Blocked and Watcher Lists Blocking Contacts from Viewing Your StatusMonitoring Buddies Timesaver How to Quickly Unblock a ContactTo monitor buddies from… Do this… Integrating with Microsoft Lync ServerTo add a buddy to your Buddies list Adding Buddies to Your Buddy ListTo delete a buddy from your Buddies list Web Info How Do I Attach a USB Flash Drive to My Phone? Recording CallsPolycom VVX 500 Business Media Phone User Guide Web Info Supported USB Flash Drives To record a callTo pause and resume a recording To record a conferencePlaying Recorded Calls Using the Browser Entering Information in the Main Browser Navigating the Main BrowserPush-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingSending and Receiving PTT Broadcasts Tap End PTT To send a PTT broadcastTimesaver Automatically Sending a PTT Broadcast Receiving PTT Broadcasts Replying to PTT BroadcastsEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating the Default ChannelAllowing PTT Broadcasts to Play During Active Calls Group Paging ModeSending and Receiving Pages Timesaver Automatically Sending a To send aChanging Where Pages are Played Adjusting the Volume of PagesUpdating the Default Paging Group Updating Paging Group Subscriptions Using the CalendarAllowing Pages to Play During Active Calls Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display Anymore?Navigating Month View Troubleshooting Why Doesn’t the Calendar Display?Navigating Day View Working with Meeting Reminders Navigating Meeting ViewJoining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder To join a meeting from Meeting view Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone Web Info Where is the USB Port on My Phone?To quit Polycom Desktop Connector Starting and Stopping Polycom Desktop ConnectorPress this on your keyboard… To do this on your phone… Using a USB Keyboard with Your Phone Logging In and Out of a Phone Logging into PhonesTo log in to a phone Placing Calls from Phones that are in the Logged-Out StateTo log out of a phone To change your user password Changing Your PasswordLocking the Phone Timesaver a Quick Way to Lock Your Phone About Your User PasswordLocking and Unlocking Your Phone To lock your phoneCalling and Answering from a Locked Phone Accessing Features with Your Login CredentialsTroubleshooting What Happens if I Can’t Access Features? Page Changing the Time and Date Display Changing the Language on Your PhoneChanging the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Background PictureTo change the background picture Using One of Your Own Pictures as the Background PictureDisplaying Screen Savers Setting Up Screen SaversTo set up a screen saver of your pictures User Tip Using Your Phone as a Digital Picture FrameInterrupting and Disabling Screen Savers Tap Screen Saver, and tap EnabledUsing the Phone as a Picture Frame Using Power-Saving Mode User Tip Determining Which Idle Timeout Applies Changing TimeoutsChanging Your Office Hours Polycom VVX 500 Business Media Phone User Guide Investigating Phone Warnings Administrative TasksTo restart the phone Updating Phone ConfigurationTo update your phone’s configuration Restarting the PhoneTesting Phone Hardware Page Limitations of Liability Service AgreementsPolycom Limited Warranty and Limitation Liability Governing LawExclusions Warranty ExclusiveClass B Digital Device or Peripheral Safety and ComplianceInstallation Instructions Part 15 FCC RulesIndustry Canada IC Plugs Acts as Disconnect DeviceCE and Vcci Mark CE Mark R & TTE Directive EU only 101 New Zealand Telepermit Recommended Operating Ambient TemperaturesEcho Cancellation Russian ComplianceEnd-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA

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