Chapter 2: Using Basic Features
In Lines view, the following icons and status indicators display for shared lines, depending if the line is idle, has an active call, or has a held call:
Shared Line Status | Icon and Status Indicator | Status Indicator |
|
|
|
|
|
|
Idle |
| (No indicator) |
Active call | Solid green |
Held call | Flashing red |
Note: Unsupported Features on Shared Lines
Call Forwarding is not available on shared lines.
Enabling Do Not Disturb on shared lines disables ringing only. You’ll still see a visual notification of the call and have the option to answer the call.
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