Polycom 500 manual Ending Calls, Using Headsets, Web Info More Information About Headsets

Page 35

Chapter 2: Using Basic Features

Ending Calls

To quickly end an active call, replace the handset, or press or . Or from Active Call, Lines, or Calls view, tap End Call. If you’re in Calls view, be sure to highlight the call first.

Note: Ending Held Calls

You can’t end a held call. From Calls view, tap the call to highlight it, tap Resume, and then tap End Call.

You can end only active calls, not held calls, from Lines view.

Using Headsets

You can connect an analog and/or USB headset to your phone. If an analog headset is connected, glows green. If a USB headset is connected, glows blue. If both an analog and USB headset are connected, the USB headset will be used. If two USB headsets are connected, the headset you connected first will be used.

If you use a headset, you can set up your phone so that all calls use your headset. If you use a headset that supports electronic hookswitch (EHS), you can press the hookswitch button to place, answer, and end calls. In addition, you may be able to mute calls and control volume from your headset.

Web Info: More Information About Headsets

For information on how to connect a headset to your phone, see the Quick Start Guide for your phone, available from the VVX 500 Business Media Phone Support Web page.

For information on your headset’s features, as well as how to sync your headset with your phone, see your headset documentation.

For a list of supported headsets, see Headset Compatibility List (Technical Bulletin 37477). For information on supported USB headsets, see Supported USB Headsets for Polycom VVX 500 Business Media Phones (Engineering Advisory 62760). For detailed information about how to use electronic hookswitch, see Using an Electronic Hookswitch (Technical Bulletin 35150). All these documents are available from the Feature Descriptions and Technical Notifications Web page.

Troubleshooting: Why Doesn’t My Headset Work with My Phone?

Certain USB headsets, such as those that come with a docking station, have two modes— ‘deskphone’ and ‘softphone’. To work with your phone, your headset must be in softphone mode. If you can’t operate the phone from your headset, your headset may be in deskphone mode. To switch modes, press and hold the headset hookswitch until you hear a sound or message on the headset.

23

Image 35

Contents Polycom VVX Business Media Phone Limitation of Liability Trademark InformationPatent Information DisclaimerContents During Calls Setting Up and Managing Conference CallsUsing Buddy Lists Responding to Incoming CallsReceiving PTT Broadcasts When You’re Not in an Active Call Locking the Phone Polycom Limited Warranty and Limitation LiabilityLogging into Phones Placing Calls from Phones that are in the Logged-Out StateEnd-User License Agreement for Polycom Software 103 Page Who Should Read this Guide How to Use this GuideConventions Used in this Guide Disabled Related Documents Web Info Accessing Phone GuidesPhone Keys and Hardware Getting StartedWeb Info Additional Phone Hardware Phone ViewsHome View Troubleshooting Why Can’t I Access a Certain View?User Tip Displaying Home View Icons Lines View User Tip Navigating Back to Calls View Active Call ViewCalls View Dark green Active callIcon Description Understanding Phone Icons and Status IndicatorsIf you want to… Do this… Navigating Your Phone InterfaceEncoding Options Entering Data and Updating FieldsTo use the onscreen keyboard Using the Onscreen KeyboardUsing the Dialpad Keys on the Phone Console To clean the touchscreen Cleaning the TouchscreenRegistering the Phone Configuring Your Phone Using the Web Configuration UtilityWeb Info How to Register Your Phone Web Info Using the Utility To access the Web Configuration Utility for your phoneAbout Your Phone’s Call-Handling Capabilities Using Basic FeaturesAnswering Calls Troubleshooting Why Doesn’t the Speakerphone Work?User Tip Making the Headset the Default Call Path Answering Another Call Answering Calls Automatically Answering on a Shared LineManaging Multiple Calls Calling from the Dialer Placing CallsTo call from the Recent Calls list User Tip Choosing URLs or Numbers Mode from the DialerPlacing Calls from Favorites, Lists, and Directories To call from the DialerTo redial a number Redialing NumbersTo call from your Favorites list To call from your DirectoryEnding Calls Using HeadsetsWeb Info More Information About Headsets Troubleshooting Why Doesn’t My Headset Work with My Phone?To ignore or silence a call Enabling Headset Memory ModeResponding to Incoming Calls Ignoring Incoming CallsTo reject an incoming call During CallsRejecting Incoming Calls Forwarding Incoming Calls to Another PartyTo resume a held call Holding CallsTransferring Calls To hold a callTo perform a blind transfer Setting Up and Managing Conference CallsTo set up a conference call User Tip How to Quickly Set Up a ConferenceSplitting Conference Calls into Two Held Calls Holding and Resuming Conference CallsEnding Conference Calls To manage a conference call participant Changing the Way Calls are AnsweredManaging Conference Call Participants User Tip Call Forwarding on a Call-by-Call Basis To disable call forwardingForwarding All Calls to Another Party To forward all calls to another partyDiverting Calls from a Contact to Another Party Using Do Not DisturbTap Auto Divert, and tap Enabled Rejecting Calls from a ContactUsing Do Not Disturb with Multiple Lines To listen to voicemail messages Listening to VoicemailTo view Recent Calls Timesaver Quickly Accessing Recent CallsRecent Calls To clear certain calls from the list To manage a call recordTo customize the list To view your Contact Directory Working with Your Contact DirectoryTo add a contact To view contact informationTo search for a contact To dial a contactTo update a contact’s information To search the Corporate Directory Working with a Corporate DirectoryTo delete a contact To view the Corporate DirectoryTo add a contact to your local Contact Directory Controlling What is HeardUpdating the Incoming Call Ringtone To dial a Corporate Directory contactUpdating a Contact’s Ringtone Changing the Speaker VolumeChanging the Ringer Volume Choosing Where You Hear Sound EffectsManaging Favorites Add to Favorites To see your Favorites listTo see your Favorites from Home or Lines view To make a contact a FavoriteTo delete a Favorite Working with Shared LinesTo reorder your Favorites Using Basic Features Page Using Buddy Lists Using Advanced FeaturesUpdating Your Buddy List Updating Your Presence SettingTo update your presence setting Managing BuddiesTo block or unblock a contact from viewing your status To update your Buddy listUser Tip How to Access Your Blocked and Watcher Lists Blocking Contacts from Viewing Your StatusMonitoring Buddies Timesaver How to Quickly Unblock a ContactTo monitor buddies from… Do this… Integrating with Microsoft Lync ServerTo delete a buddy from your Buddies list Adding Buddies to Your Buddy ListTo add a buddy to your Buddies list Web Info How Do I Attach a USB Flash Drive to My Phone? Recording CallsPolycom VVX 500 Business Media Phone User Guide Web Info Supported USB Flash Drives To record a callTo pause and resume a recording To record a conferencePlaying Recorded Calls Using the Browser Entering Information in the Main Browser Navigating the Main BrowserSending and Receiving PTT Broadcasts Broadcasting Messages Using Push-to-Talk and Group PagingPush-to-Talk Mode Timesaver Automatically Sending a PTT Broadcast To send a PTT broadcastTap End PTT Receiving PTT Broadcasts Replying to PTT BroadcastsEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Updating the Default ChannelSending and Receiving Pages Group Paging ModeAllowing PTT Broadcasts to Play During Active Calls Timesaver Automatically Sending a To send aUpdating the Default Paging Group Adjusting the Volume of PagesChanging Where Pages are Played Allowing Pages to Play During Active Calls Using the CalendarUpdating Paging Group Subscriptions Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display Anymore?Navigating Day View Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Working with Meeting Reminders Navigating Meeting ViewTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting view Using a Mouse and Keyboard with Your PhoneUsing Your Computer’s Mouse and Keyboard with Your Phone Web Info Where is the USB Port on My Phone?To quit Polycom Desktop Connector Starting and Stopping Polycom Desktop ConnectorPress this on your keyboard… To do this on your phone… Using a USB Keyboard with Your Phone Logging In and Out of a Phone Logging into PhonesTo log out of a phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone Locking the Phone Changing Your PasswordTo change your user password Timesaver a Quick Way to Lock Your Phone About Your User PasswordLocking and Unlocking Your Phone To lock your phoneCalling and Answering from a Locked Phone Accessing Features with Your Login CredentialsTroubleshooting What Happens if I Can’t Access Features? Page Changing the Time and Date Display Changing the Language on Your PhoneChanging the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Background PictureTo change the background picture Using One of Your Own Pictures as the Background PictureDisplaying Screen Savers Setting Up Screen SaversTo set up a screen saver of your pictures User Tip Using Your Phone as a Digital Picture FrameInterrupting and Disabling Screen Savers Tap Screen Saver, and tap EnabledUsing the Phone as a Picture Frame Using Power-Saving Mode Changing Your Office Hours Changing TimeoutsUser Tip Determining Which Idle Timeout Applies Polycom VVX 500 Business Media Phone User Guide Investigating Phone Warnings Administrative TasksTo restart the phone Updating Phone ConfigurationTo update your phone’s configuration Restarting the PhoneTesting Phone Hardware Page Limitations of Liability Service AgreementsPolycom Limited Warranty and Limitation Liability Governing LawExclusions Warranty ExclusiveClass B Digital Device or Peripheral Safety and ComplianceInstallation Instructions Part 15 FCC RulesCE and Vcci Mark CE Mark R & TTE Directive EU only Plugs Acts as Disconnect DeviceIndustry Canada IC 101 New Zealand Telepermit Recommended Operating Ambient TemperaturesEcho Cancellation Russian ComplianceEnd-User License Agreement for Polycom Software Support Services Upgrades Limitation of Liability USA

Related manuals

Manual 13 pages 43.85 Kb

Manual 25 pages 36.6 Kb