Polycom VVX400 manual Contents

Page 3

Contents

About This Guide	6
Conventions Used in this Guide	6
Terms and Writing Conventions	6
Information Elements	7
Typographic Conventions	8
What’s in This Guide?	8
Getting Help and Support Resources	9
Getting Started	10
Viewing Your Phone Keys and Hardware	10
Understanding Phone Views	11
Home View	12
Lines View	13
Calls View	14
Understanding Phone Icons and Status Indicators	15
Navigating Your Phone Interface	16
Entering and Updating Data Fields	17
Using the Dialpad Keys	18
Registering the Phone	19
Configuring Your Phone Using the Web Configuration Utility	19
Using Basic Features	21
Managing Call Activity	21
Answering Incoming Calls	22
Answering Additional Calls	23
Answering Calls on Shared Lines	23
Answering Calls Automatically	24
Managing Multiple Calls	24
Placing Calls	25
Calling from the Dialer	26
Placing Calls from Favorites, Recent Calls, and Directories	27
Redialing Numbers	28
Ending Calls	28
Using Headsets	28
Enabling Headset Memory Mode	29
Responding to Incoming Calls	29
Ignoring Incoming Calls	29
Rejecting Incoming Calls	30
Forwarding Incoming Calls	30
Managing Active Calls	30
Holding Calls	31
Transferring Calls	31

Polycom, Inc.

3

Image 3

Contents Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Using the Calendar Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Broadcasting Messages Using Push-to-Talk and Group PagingAdministrative Tasks Getting HelpRelated Documents Polycom Community About This Guide Conventions Used in this GuideTerms and Writing Conventions Icons Used in this Guide Information ElementsWhat’s in This Guide? Typographic ConventionsTypographic Conventions Getting Help and Support Resources Viewing Your Phone Keys and Hardware Getting StartedWeb Info Attaching Phone Hardware VVX 400 and 410 Hardware FeaturesUnderstanding Phone Views To change viewsTo select a menu option Troubleshooting Why Can’t I Access a Certain View?Home View To view more menu options in Home viewViewing Lines View Lines View∙ Dark blue Held call Calls ViewIcons Used on the VVX 400 Understanding Phone Icons and Status IndicatorsNavigating Your VVX 400 and 410 Phone Navigating Your Phone InterfaceEntering and Updating Data Fields Mode and Encoding Options on VVX PhonesEntering Information on the VVX Phones Using the Dialpad KeysTo find your phone’s IP address Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone Registering the PhonePolycom VVX 400 and 410 Business Media Phones User Guide Using Basic Features Managing Call ActivityTo alternate between the handset, headset, and speakerphone Answering Incoming Calls Troubleshooting Why Doesn’t the Speakerphone Work?Answering Additional Calls Answering Calls on Shared LinesTo answer an incoming call Answering Calls Automatically Managing Multiple CallsPlacing Calls To switch to Lines view from Calls viewPower Tip Choosing URLs or Numbers Mode from the Dialer Calling from the DialerTo display the Dialer To call from your Favorites list Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Dialer To call from the Recent Calls listTo redial a number Using HeadsetsEnding Calls Redialing NumbersIgnoring Incoming Calls Enabling Headset Memory ModeTo activate Headset Memory Mode Responding to Incoming CallsTo reject an incoming call Managing Active CallsRejecting Incoming Calls Forwarding Incoming CallsTransferring Calls Holding CallsTimesaver Completing a Transfer Managing Conference CallsInitiating Conference Calls To initiate a conference callHolding and Resuming Conference Calls Ending Conference CallsSplitting Conference Calls To manage a person in a conference call Managing Conference Call ParticipantsTo forward all calls to another person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered Forwarding All Calls to Another PersonRejecting Calls from a Contact To disable call forwardingDiverting Calls from a Contact Using Do Not DisturbUsing Do Not Disturb with Multiple Lines Troubleshooting Why Doesn’t the DND Icon Display?To toggle Do Not Disturb on and off To enable or disable Do Not Disturb for a line Listening to VoicemailTo listen to voicemail messages To view your Recent Calls list Viewing Recent CallsTo manage a call record Managing Your Contact DirectoryTo view your Contact Directory To view contact informationTo search for a contact To add a contact To dial a contactTo search the Corporate Directory To update a contact’s informationManaging a Corporate Directory To delete a contactUpdating the Incoming Call Ringtone Controlling Audio and VolumeMuting the Microphone Changing the Ringer VolumeChanging the Audible Ring Setting Updating a Contact’s RingtoneTo assign a contact as a favorite Managing FavoritesManaging Shared Lines To reorder your FavoritesTo remove a Favorite from the list Viewing Shared Line Icons in Lines View Using Buddy Lists Using Advanced FeaturesUpdating Your Status To update your presence settingPower Tip Dialing Buddies Managing a Buddy ListTo add a contact to monitor on your Buddy list To view the status of your buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts Monitoring BuddiesViewing Buddy Status Icons To monitor buddies from your Buddy Status ListUsing the Browser Integrating with Microsoft Lync ServerTo view the status of your favorite buddies in Lines view Using the Navigation Keys Navigating the Main BrowserTo view the interactive Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Using the Editing KeysEntering Information in the Main Browser Timesaver Automatically Sending a PTT Broadcast Push-to-Talk ModeSending PTT Broadcasts To send a PTT broadcastTo end a PTT broadcast Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls Replying to PTT BroadcastsAdjusting the Volume of PTT Broadcasts Updating the Default ChannelEnding PTT Broadcasts To hear the PTT broadcast during an active call Using Group Paging ModeUpdating Channel Subscriptions Allowing PTT Broadcasts to Play during Active CallsTo send a Sending PagesReceiving Pages Receiving PagesReceiving Pages During Active Calls Adjusting the Volume of PagesUpdating the Default Paging Group Updating Paging Group SubscriptionsUsing the Calendar Allowing Pages to Play During Active CallsTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? To open the calendar To access other Calendar viewsOpening and Closing the Calendar Navigating Month ViewViewing the Calendar in Day View Navigating Day ViewManaging Meeting Reminders Navigating Meeting ViewTo join a meeting from Meeting view Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from a meeting reminderUsing a Mouse and Keyboard with Your Phone Using a Mouse and Keyboard with Your PhoneWeb Info Detailed Information About PDC Starting and Stopping Polycom Desktop Connector Using Your Computer’s Mouse and Keyboard with Your PhoneTo quit Polycom Desktop Connector Using the Function Keys Open Applications Logging In and Out of a Phone Logging into Your PhoneTo log in to a phone Changing Your Password From Home view, select Settings Features User Login Log Placing Calls from Phones that are in the Logged-Out StateAbout Your User Password To change your user passwordLocking Your Phone To unlock your phone Locking and Unlocking Your PhonePlacing and Answering Calls on a Locked Phone To lock your phoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsTroubleshooting What Happens if I Can’t Access Features? Customizing the Phone’s Display Changing the Language on Your PhoneChanging the Time and Date Display Changing the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Phone’s Background PictureClick + adjacent to Add a new background image Using a Personal Photo as a Background PictureChanging the Background Picture To add your own picture to the list of background imagesChoosing a Screen Saver Displaying Screen SaversAdministrative Tasks Understanding Phone WarningsRestarting the Phone Updating Phone Configuration Testing Phone HardwareTo restart the phone Related Documents Getting HelpPolycom Community Governing Law Copyright, Safety, and Regulatory NoticesService Agreements Polycom Limited Warranty and Limitation LiabilityPart 15 FCC Rules Warranty ExclusiveSafety, Compliance, and Disposal Information ExclusionsIndustry Canada IC Installation InstructionsModifications Plugs Acts as Disconnect DeviceNew Zealand Telepermit Russian ComplianceWaste Electrical and Electronic Equipment Weee Operating Ambient TemperaturesAustralia Hearing Aid Compatibility HACPolycom Take Back Restriction of Hazardous Substances Directive RoHSPolycom, Inc