Polycom VVX400 Receiving PTT Broadcasts During Active Calls, Replying to PTT Broadcasts

Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0

If you release Talk while you’re sending the broadcast, the broadcast temporarily stops and enters a 10 second waiting period. During this period, the channel remains open to give people a chance to reply. At any time during the waiting period, you can resume your broadcast by pressing and holding Talk. If no one broadcasts during the waiting period, the channel closes and the broadcast ends.

To end a PTT broadcast:

»Release Talk or press End PTT.

After you press End PTT, you can immediately initiate another broadcast on another channel, even if the previous broadcast is still in its waiting period.

Receiving PTT Broadcasts

To receive a broadcast sent on a particular channel, you need to be subscribed to that channel. To subscribe to a channel, see Updating Channel Subscriptions.

How you receive a PTT broadcast depends on the broadcast priority and whether you’re in an active call or have enabled the feature to receive broadcasts during active calls.

You can receive broadcasts on the channels you’re subscribed to as well as Channel 24 — the Priority channel — and Channel 25 — the Emergency channel. If you’ve enabled Do Not Disturb on your phone, you can only receive Emergency broadcasts. Non-emergency broadcasts aren’t displayed or play on your phone.

When a broadcast ends, your phone emits an end of transmission beep and enters a 10 second waiting period. During this period, you can respond to the broadcast (see Replying to PTT Broadcasts).

If you receive a broadcast and you’re not in an active call, the broadcast immediately plays, regardless of the broadcast priority.

Receiving PTT Broadcasts During Active Calls

How you handle a broadcast when you’re in an active call depends on the broadcast priority and whether you have enabled the feature to receive a broadcast when you’re in an active call.

When you receive a broadcast, the broadcasts play in the following ways:

∙If your phone is set to receive broadcasts during active calls, the broadcast immediately plays. You can hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

∙If your phone isn’t enabled to receive broadcasts during active calls, the broadcast displays as a Pending broadcast. To listen to the broadcast, hold or end the call, or select the broadcast, and press Accept.

If the broadcast is a Priority or Emergency broadcast, the broadcast immediately plays, and you hear both the original call and the broadcast. To listen to only the broadcast, hold or end the call.

Replying to PTT Broadcasts

When a broadcast ends, the broadcast enters a 10 second waiting period. During this period, the channel remains open to receive or send additional broadcasts.

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