Polycom 400 manual Locking and Unlocking Your Phone, Placing and Answering Calls on a Locked Phone

Polycom VVX 400 and 410 Business Media Phones User Guide Version 5.0.0

Locking and Unlocking Your Phone

You can choose how you want your phone to handle incoming calls when the phone is locked. If you set up your phone to allow incoming calls when it is locked, which is the default setting, incoming calls ring on your phone, and you can answer those calls by entering your user password. If you set up your phone to ignore incoming calls, Do Not Disturb is applied to all lines on your phone, and your phone doesn’t ring.

To lock your phone:

1From Home view, select Settings > Basic > Lock Phone.

2From the Lock Phone screen, select how you want incoming calls handled when your phone is locked.

Allow ringing when locked Select this option if you want your phone to ring when you have an incoming call. If you choose this option, you can answer a call by entering your password.

DND when locked Select this option if you don’t want your phone to ring. You won’t have the option to answer incoming calls. All incoming calls go to your voicemail (if enabled) and display as a missed call in your Recent Calls list. Note that enabling this option on shared lines disables ringing only. You still see a visual notification of the call and have the option to answer it.

The default setting is Allow ringing when locked.

3Press Lock.

Your phone is locked.

Timesaver: A Quick Way to Lock Your Phone

Your phone is set up so that you can quickly lock it by tapping Lock from Lines view. If you do this, however, you can’t choose how to handle incoming calls. Your phone uses the default setting, which is Allow ringing when locked, or the last setting you selected.

To unlock your phone:

1Press Unlock.

2Enter your user password, and press Enter. The phone unlocks.

Placing and Answering Calls on a Locked Phone

From a locked phone, anyone can dial the standard emergency number, such as 911, and up to five other authorized numbers that an administrator can set up. You can’t call any other numbers from a locked phone. If you set up your phone so you can answer incoming calls when your phone is locked, you can answer calls by entering your user password.

To call an authorized number from a locked phone:

∙Do one of the following:

Press New Call. From the Place an Authorized Call screen, select the number you want to call and press Dial.

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