Polycom VVX400 manual Blocking Contacts, Monitoring Buddies, To view the status of your buddies

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Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

To view the status of your buddies:

»From Lines view, press the More soft key and press Buddies, as shown next.

The list of buddies displays.

Blocking Contacts

Any of your contacts can add you to their buddy list and monitor your status. You can prevent certain contacts from monitoring your status by blocking the contact in your Contact Directory.

To block a contact from viewing your status:

1From your Home view, select Directories > Contact Directory and select a contact.

2From the contact’s information screen, press Edit.

3From the Edit Contact screen, press Block Buddy > Enable > Save.

When enabled, the blocked contact cannot monitor your status and displays in your Blocked List.

You can view a list of contacts that can monitor your status or you have blocked.

To view a list of contacts that can monitor your status or you have blocked:

»From Home view, select Settings > Features > Presence

To view contacts that can monitor your status, select Watcher List.

To view contacts that are blocked from monitoring your status, select Blocked List.

Timesaver: How to Quickly Unblock a Contact

You can use your Blocked List to unblock a contact, rather than updating the Contact Directory. Select Settings from Home view, and select Features > Presence > Blocked List. From the Blocked List, select the contact you want to unblock, and press Unblock. The contact can now watch your phone, and displays in your Watcher List.

Monitoring Buddies

You can monitor your buddies from your Buddy Status list. If a buddy is a favorite, you can also monitor the buddy from Home and Lines view.

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Contents Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Integrating with Microsoft Lync Server Using the Browser Using Buddy ListsBroadcasting Messages Using Push-to-Talk and Group Paging Using the CalendarRelated Documents Polycom Community Administrative TasksGetting Help Terms and Writing Conventions About This GuideConventions Used in this Guide Icons Used in this Guide Information ElementsTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Viewing Your Phone Keys and Hardware Getting StartedUnderstanding Phone Views VVX 400 and 410 Hardware FeaturesTo change views Web Info Attaching Phone HardwareHome View Troubleshooting Why Can’t I Access a Certain View?To view more menu options in Home view To select a menu optionViewing Lines View Lines View∙ Dark blue Held call Calls ViewIcons Used on the VVX 400 Understanding Phone Icons and Status IndicatorsNavigating Your VVX 400 and 410 Phone Navigating Your Phone InterfaceEntering and Updating Data Fields Mode and Encoding Options on VVX PhonesEntering Information on the VVX Phones Using the Dialpad KeysTo access the Web Configuration Utility for your phone Configuring Your Phone Using the Web Configuration UtilityRegistering the Phone To find your phone’s IP addressPolycom VVX 400 and 410 Business Media Phones User Guide To alternate between the handset, headset, and speakerphone Using Basic FeaturesManaging Call Activity Answering Incoming Calls Troubleshooting Why Doesn’t the Speakerphone Work?To answer an incoming call Answering Additional CallsAnswering Calls on Shared Lines Answering Calls Automatically Managing Multiple CallsPlacing Calls To switch to Lines view from Calls viewTo display the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To call from the Dialer Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Recent Calls list To call from your Favorites listEnding Calls Using HeadsetsRedialing Numbers To redial a numberTo activate Headset Memory Mode Enabling Headset Memory ModeResponding to Incoming Calls Ignoring Incoming CallsRejecting Incoming Calls Managing Active CallsForwarding Incoming Calls To reject an incoming callTransferring Calls Holding CallsInitiating Conference Calls Managing Conference CallsTo initiate a conference call Timesaver Completing a TransferSplitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls To manage a person in a conference call Managing Conference Call ParticipantsChanging the Way Calls are Answered Power Tip Forwarding Calls on a Call-by-Call BasisForwarding All Calls to Another Person To forward all calls to another personRejecting Calls from a Contact To disable call forwardingDiverting Calls from a Contact Using Do Not DisturbTo toggle Do Not Disturb on and off Using Do Not Disturb with Multiple LinesTroubleshooting Why Doesn’t the DND Icon Display? To listen to voicemail messages To enable or disable Do Not Disturb for a lineListening to Voicemail To view your Recent Calls list Viewing Recent CallsTo manage a call record Managing Your Contact DirectoryTo search for a contact To view your Contact DirectoryTo view contact information To add a contact To dial a contactManaging a Corporate Directory To update a contact’s informationTo delete a contact To search the Corporate DirectoryUpdating the Incoming Call Ringtone Controlling Audio and VolumeChanging the Audible Ring Setting Changing the Ringer VolumeUpdating a Contact’s Ringtone Muting the MicrophoneTo assign a contact as a favorite Managing FavoritesTo remove a Favorite from the list Managing Shared LinesTo reorder your Favorites Viewing Shared Line Icons in Lines View Using Buddy Lists Using Advanced FeaturesUpdating Your Status To update your presence settingTo add a contact to monitor on your Buddy list Power Tip Dialing BuddiesManaging a Buddy List Blocking Contacts Timesaver How to Quickly Unblock a ContactMonitoring Buddies To view the status of your buddiesViewing Buddy Status Icons To monitor buddies from your Buddy Status ListTo view the status of your favorite buddies in Lines view Using the BrowserIntegrating with Microsoft Lync Server To view the interactive Main Browser Using the Navigation KeysNavigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingUsing the Editing Keys Sending PTT Broadcasts Push-to-Talk ModeTo send a PTT broadcast Timesaver Automatically Sending a PTT BroadcastReceiving PTT Broadcasts During Active Calls Receiving PTT BroadcastsReplying to PTT Broadcasts To end a PTT broadcastEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Updating Channel Subscriptions Using Group Paging ModeAllowing PTT Broadcasts to Play during Active Calls To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aUpdating the Default Paging Group Adjusting the Volume of PagesUpdating Paging Group Subscriptions Receiving Pages During Active CallsTo hear the pages during an active call Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display? Opening and Closing the Calendar To access other Calendar viewsNavigating Month View To open the calendarViewing the Calendar in Day View Navigating Day ViewManaging Meeting Reminders Navigating Meeting ViewJoining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder To join a meeting from Meeting viewWeb Info Detailed Information About PDC Using a Mouse and Keyboard with Your PhoneUsing a Mouse and Keyboard with Your Phone To quit Polycom Desktop Connector Starting and Stopping Polycom Desktop ConnectorUsing Your Computer’s Mouse and Keyboard with Your Phone Using the Function Keys Open Applications Logging In and Out of a Phone Logging into Your Phone From Home view, select Settings Features User Login Log Changing Your PasswordPlacing Calls from Phones that are in the Logged-Out State To log in to a phoneLocking Your Phone About Your User PasswordTo change your user password Placing and Answering Calls on a Locked Phone Locking and Unlocking Your PhoneTo lock your phone To unlock your phoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsTroubleshooting What Happens if I Can’t Access Features? Changing the Time and Date Display Customizing the Phone’s DisplayChanging the Language on Your Phone Changing the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Phone’s Background PictureChanging the Background Picture Using a Personal Photo as a Background PictureTo add your own picture to the list of background images Click + adjacent to Add a new background imageChoosing a Screen Saver Displaying Screen SaversRestarting the Phone Administrative TasksUnderstanding Phone Warnings To restart the phone Updating Phone ConfigurationTesting Phone Hardware Related Documents Getting HelpPolycom Community Service Agreements Copyright, Safety, and Regulatory NoticesPolycom Limited Warranty and Limitation Liability Governing LawSafety, Compliance, and Disposal Information Warranty ExclusiveExclusions Part 15 FCC RulesModifications Installation InstructionsPlugs Acts as Disconnect Device Industry Canada ICNew Zealand Telepermit Russian ComplianceAustralia Operating Ambient TemperaturesHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment WeeePolycom Take Back Restriction of Hazardous Substances Directive RoHSPolycom, Inc