Polycom VVX400 manual Trademarks

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Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Copyright ©2013, Polycom, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.

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Trademarks

Polycom®, the Polycom logo and the names and marks associated with Polycom products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Polycom.

End User License Agreement

By installing, copying, or otherwise using this product, you acknowledge that you have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this product.

Patent Information

The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product

This product may contain open source software. You may receive the open source software from Polycom up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact Polycom by email at OpenSourceVideo@polycom.com.

Disclaimer

While Polycom uses reasonable efforts to include accurate and up-to-date information in this document, Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for any typographical or other errors or omissions in the content of this document.

Limitation of Liability

Polycom and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided “as is” without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Polycom has been advised of the possibility of such damages.

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Contents Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Broadcasting Messages Using Push-to-Talk and Group Paging Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Using the CalendarRelated Documents Polycom Community Administrative TasksGetting Help Terms and Writing Conventions About This GuideConventions Used in this Guide Information Elements Icons Used in this GuideTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and HardwareTo change views VVX 400 and 410 Hardware FeaturesUnderstanding Phone Views Web Info Attaching Phone HardwareTo view more menu options in Home view Troubleshooting Why Can’t I Access a Certain View?Home View To select a menu optionLines View Viewing Lines ViewCalls View ∙ Dark blue Held callUnderstanding Phone Icons and Status Indicators Icons Used on the VVX 400Navigating Your Phone Interface Navigating Your VVX 400 and 410 PhoneMode and Encoding Options on VVX Phones Entering and Updating Data FieldsUsing the Dialpad Keys Entering Information on the VVX PhonesRegistering the Phone Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone To find your phone’s IP addressPolycom VVX 400 and 410 Business Media Phones User Guide To alternate between the handset, headset, and speakerphone Using Basic FeaturesManaging Call Activity Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming CallsTo answer an incoming call Answering Additional CallsAnswering Calls on Shared Lines Managing Multiple Calls Answering Calls AutomaticallyTo switch to Lines view from Calls view Placing CallsTo display the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Dialer To call from your Favorites listRedialing Numbers Using HeadsetsEnding Calls To redial a numberResponding to Incoming Calls Enabling Headset Memory ModeTo activate Headset Memory Mode Ignoring Incoming CallsForwarding Incoming Calls Managing Active CallsRejecting Incoming Calls To reject an incoming callHolding Calls Transferring CallsTo initiate a conference call Managing Conference CallsInitiating Conference Calls Timesaver Completing a TransferSplitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls Managing Conference Call Participants To manage a person in a conference callForwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another personTo disable call forwarding Rejecting Calls from a ContactUsing Do Not Disturb Diverting Calls from a ContactTo toggle Do Not Disturb on and off Using Do Not Disturb with Multiple LinesTroubleshooting Why Doesn’t the DND Icon Display? To listen to voicemail messages To enable or disable Do Not Disturb for a lineListening to Voicemail Viewing Recent Calls To view your Recent Calls listManaging Your Contact Directory To manage a call recordTo search for a contact To view your Contact DirectoryTo view contact information To dial a contact To add a contactTo delete a contact To update a contact’s informationManaging a Corporate Directory To search the Corporate DirectoryControlling Audio and Volume Updating the Incoming Call RingtoneUpdating a Contact’s Ringtone Changing the Ringer VolumeChanging the Audible Ring Setting Muting the MicrophoneManaging Favorites To assign a contact as a favoriteTo remove a Favorite from the list Managing Shared LinesTo reorder your Favorites Viewing Shared Line Icons in Lines View Using Advanced Features Using Buddy ListsTo update your presence setting Updating Your StatusTo add a contact to monitor on your Buddy list Power Tip Dialing BuddiesManaging a Buddy List Monitoring Buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts To view the status of your buddiesTo monitor buddies from your Buddy Status List Viewing Buddy Status IconsTo view the status of your favorite buddies in Lines view Using the BrowserIntegrating with Microsoft Lync Server To view the interactive Main Browser Using the Navigation KeysNavigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingUsing the Editing Keys To send a PTT broadcast Push-to-Talk ModeSending PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReplying to PTT Broadcasts Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls To end a PTT broadcastEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Allowing PTT Broadcasts to Play during Active Calls Using Group Paging ModeUpdating Channel Subscriptions To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aUpdating Paging Group Subscriptions Adjusting the Volume of PagesUpdating the Default Paging Group Receiving Pages During Active CallsTo hear the pages during an active call Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display? Navigating Month View To access other Calendar viewsOpening and Closing the Calendar To open the calendarNavigating Day View Viewing the Calendar in Day ViewNavigating Meeting View Managing Meeting RemindersTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting viewWeb Info Detailed Information About PDC Using a Mouse and Keyboard with Your PhoneUsing a Mouse and Keyboard with Your Phone To quit Polycom Desktop Connector Starting and Stopping Polycom Desktop ConnectorUsing Your Computer’s Mouse and Keyboard with Your Phone Using the Function Keys Open Applications Logging into Your Phone Logging In and Out of a PhonePlacing Calls from Phones that are in the Logged-Out State Changing Your Password From Home view, select Settings Features User Login Log To log in to a phoneLocking Your Phone About Your User PasswordTo change your user password To lock your phone Locking and Unlocking Your PhonePlacing and Answering Calls on a Locked Phone To unlock your phoneAccessing Features with Your Login Credentials To answer a call on a locked phoneTroubleshooting What Happens if I Can’t Access Features? Changing the Time and Date Display Customizing the Phone’s DisplayChanging the Language on Your Phone Changing the Backlight Changing the Phone’s Background Picture Web Info Adding a Web Page as the Background on Your PhoneTo add your own picture to the list of background images Using a Personal Photo as a Background PictureChanging the Background Picture Click + adjacent to Add a new background imageDisplaying Screen Savers Choosing a Screen SaverRestarting the Phone Administrative TasksUnderstanding Phone Warnings To restart the phone Updating Phone ConfigurationTesting Phone Hardware Getting Help Related DocumentsPolycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC RulesPlugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada ICRussian Compliance New Zealand TelepermitHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeeRestriction of Hazardous Substances Directive RoHS Polycom Take BackPolycom, Inc

VVX400, 400 specifications

The Polycom VVX 400 is a versatile and advanced IP phone designed mainly for medium to large businesses that demand rich features and exceptional audio quality. This model offers a perfect blend of functionality and user-friendliness, making it an ideal solution for busy professionals and office environments.

One of the standout features of the VVX 400 is its high-resolution color display. The 3.5-inch screen provides clear visibility of call information, contact lists, and menus, allowing users to navigate through various features with ease. The phone supports up to 12 lines, ensuring that users can manage multiple calls without hassle. Furthermore, the VVX 400 comes with programmable keys, accommodating customized settings that enhance workflow efficiency.

In terms of audio quality, the VVX 400 employs Polycom's legendary HD Voice technology. This technology enhances voice clarity, making conversations more natural and engaging. The phone is equipped with a full-duplex speakerphone and delivers exceptional sound quality, whether on a call or during group conferences. With Polycom's Acoustic Fence technology, background noise is effectively filtered out, ensuring that discussions remain focused and productive.

The VVX 400 is not just about voice calls; it also supports video conferencing capabilities, making it suitable for modern workplaces that prioritize collaboration. The phone is designed with flexibility in mind, allowing seamless integration with various communication platforms. It is compatible with leading unified communication systems, ensuring that users can connect effortlessly to their business networks.

Another key characteristic of the Polycom VVX 400 is its ease of use. The interface is intuitive, with graphical icons and simple navigation menus that facilitate quick access to features without requiring extensive training. The phone also supports a range of peripheral devices, including headsets and expansion modules, which further enhance its functionality.

The VVX 400 offers robust security features, ensuring that sensitive communication remains confidential. It includes encryption methods for secure registration and signaling, thus safeguarding business communications against unauthorized access.

Finally, the Polycom VVX 400 is designed with sustainability in mind. It is energy-efficient and complies with various environmental standards, making it a responsible choice for companies that are eco-conscious.

In conclusion, the Polycom VVX 400 is a highly capable IP phone, bringing together advanced technologies, exceptional audio quality, and user-friendly features, making it accessible for various business needs. Its adaptability to diverse communication platforms, coupled with strong security measures, positions it as a reliable choice for organizations looking to enhance their communication strategies.
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