Polycom VVX400 Managing Conference Call Participants, To manage a person in a conference call

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Polycom VVX 400 and 410 Business Media Phones User Guide

Version 5.0.0

Managing Conference Call Participants

When you initiate a conference call, you can manage call participants in a variety of ways:

Mute a participant.

Hold a participant.

Remove a participant from the conference.

List information and call details about a participant, such as the participant’s name, number, and whether the call is muted, held, or is video-enabled.

To manage a person in a conference call:

1Set up an active conference call.

2From Active Call, Lines, or Calls view, press Manage. If you’re in Calls view, highlight the conference first. The following figure shows the screen that display when you manage a conference.

3Use the up and down arrow keys to highlight the person you want to manage.

4Do one of the following:

Press Far Mute to mute the person. The muted person can hear everyone, but no one can hear the muted person.

Press Hold to hold the person. The held person can’t hear anyone, and no one can hear the held person.

Press Remove to remove the person from the conference, end the conference call, and create an active call between you and the person still in the call.

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Contents Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Broadcasting Messages Using Push-to-Talk and Group Paging Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Using the CalendarGetting Help Administrative TasksRelated Documents Polycom Community Conventions Used in this Guide About This GuideTerms and Writing Conventions Information Elements Icons Used in this GuideTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and HardwareTo change views VVX 400 and 410 Hardware FeaturesUnderstanding Phone Views Web Info Attaching Phone HardwareTo view more menu options in Home view Troubleshooting Why Can’t I Access a Certain View?Home View To select a menu optionLines View Viewing Lines ViewCalls View ∙ Dark blue Held callUnderstanding Phone Icons and Status Indicators Icons Used on the VVX 400Navigating Your Phone Interface Navigating Your VVX 400 and 410 PhoneMode and Encoding Options on VVX Phones Entering and Updating Data FieldsUsing the Dialpad Keys Entering Information on the VVX PhonesRegistering the Phone Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone To find your phone’s IP addressPolycom VVX 400 and 410 Business Media Phones User Guide Managing Call Activity Using Basic FeaturesTo alternate between the handset, headset, and speakerphone Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming CallsAnswering Calls on Shared Lines Answering Additional CallsTo answer an incoming call Managing Multiple Calls Answering Calls AutomaticallyTo switch to Lines view from Calls view Placing CallsCalling from the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerTo display the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Dialer To call from your Favorites listRedialing Numbers Using HeadsetsEnding Calls To redial a numberResponding to Incoming Calls Enabling Headset Memory ModeTo activate Headset Memory Mode Ignoring Incoming CallsForwarding Incoming Calls Managing Active CallsRejecting Incoming Calls To reject an incoming call Holding Calls Transferring CallsTo initiate a conference call Managing Conference CallsInitiating Conference Calls Timesaver Completing a TransferEnding Conference Calls Holding and Resuming Conference CallsSplitting Conference Calls Managing Conference Call Participants To manage a person in a conference callForwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another personTo disable call forwarding Rejecting Calls from a ContactUsing Do Not Disturb Diverting Calls from a ContactTroubleshooting Why Doesn’t the DND Icon Display? Using Do Not Disturb with Multiple LinesTo toggle Do Not Disturb on and off Listening to Voicemail To enable or disable Do Not Disturb for a lineTo listen to voicemail messages Viewing Recent Calls To view your Recent Calls listManaging Your Contact Directory To manage a call recordTo view contact information To view your Contact DirectoryTo search for a contact To dial a contact To add a contactTo delete a contact To update a contact’s informationManaging a Corporate Directory To search the Corporate DirectoryControlling Audio and Volume Updating the Incoming Call RingtoneUpdating a Contact’s Ringtone Changing the Ringer VolumeChanging the Audible Ring Setting Muting the MicrophoneManaging Favorites To assign a contact as a favoriteTo reorder your Favorites Managing Shared LinesTo remove a Favorite from the list Viewing Shared Line Icons in Lines View Using Advanced Features Using Buddy ListsTo update your presence setting Updating Your StatusManaging a Buddy List Power Tip Dialing BuddiesTo add a contact to monitor on your Buddy list Monitoring Buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts To view the status of your buddiesTo monitor buddies from your Buddy Status List Viewing Buddy Status IconsIntegrating with Microsoft Lync Server Using the BrowserTo view the status of your favorite buddies in Lines view Navigating the Main Browser Using the Navigation KeysTo view the interactive Main Browser Using the Editing Keys Broadcasting Messages Using Push-to-Talk and Group PagingEntering Information in the Main Browser To send a PTT broadcast Push-to-Talk ModeSending PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReplying to PTT Broadcasts Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls To end a PTT broadcastUpdating the Default Channel Adjusting the Volume of PTT BroadcastsEnding PTT Broadcasts Allowing PTT Broadcasts to Play during Active Calls Using Group Paging ModeUpdating Channel Subscriptions To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aUpdating Paging Group Subscriptions Adjusting the Volume of PagesUpdating the Default Paging Group Receiving Pages During Active CallsAllowing Pages to Play During Active Calls Using the CalendarTo hear the pages during an active call Troubleshooting Why Doesn’t the Calendar Display? Navigating Month View To access other Calendar viewsOpening and Closing the Calendar To open the calendarNavigating Day View Viewing the Calendar in Day ViewNavigating Meeting View Managing Meeting RemindersTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting viewUsing a Mouse and Keyboard with Your Phone Using a Mouse and Keyboard with Your PhoneWeb Info Detailed Information About PDC Using Your Computer’s Mouse and Keyboard with Your Phone Starting and Stopping Polycom Desktop ConnectorTo quit Polycom Desktop Connector Using the Function Keys Open Applications Logging into Your Phone Logging In and Out of a PhonePlacing Calls from Phones that are in the Logged-Out State Changing Your Password From Home view, select Settings Features User Login Log To log in to a phoneTo change your user password About Your User PasswordLocking Your Phone To lock your phone Locking and Unlocking Your PhonePlacing and Answering Calls on a Locked Phone To unlock your phoneAccessing Features with Your Login Credentials To answer a call on a locked phoneTroubleshooting What Happens if I Can’t Access Features? Changing the Language on Your Phone Customizing the Phone’s DisplayChanging the Time and Date Display Changing the Backlight Changing the Phone’s Background Picture Web Info Adding a Web Page as the Background on Your PhoneTo add your own picture to the list of background images Using a Personal Photo as a Background PictureChanging the Background Picture Click + adjacent to Add a new background imageDisplaying Screen Savers Choosing a Screen SaverUnderstanding Phone Warnings Administrative TasksRestarting the Phone Testing Phone Hardware Updating Phone ConfigurationTo restart the phone Getting Help Related DocumentsPolycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC RulesPlugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada ICRussian Compliance New Zealand TelepermitHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeeRestriction of Hazardous Substances Directive RoHS Polycom Take BackPolycom, Inc