Polycom VVX400 manual Using Advanced Features, Using Buddy Lists

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Using Advanced Features

This chapter describes the advanced features available on your Polycom phone. Advanced features available for Polycom VVX 400 and 410 phones include joining Microsoft® Outlook® meetings on your phone, using your computer’s keyboard and mouse to control calls, viewing web content, and viewing other phone users’ presence statuses on your phone. Ask your system administrator about which advanced features are available for your phone.

This chapter shows you how to:

Manage buddies

Integrate with Microsoft Lync Server 2010

View the browser

Broadcast messages using Push-to-Talk and group paging

Use the Calendar feature

Use the Polycom Desktop Connector to link your computer keyboard and mouse to your phone

Log into other phones

Lock your phone

Access features with your login credentials

Using Buddy Lists

A buddy list is a list of users and devices whose status, or presence, you can monitor from your phone. You can view when your contacts update their presence setting, such as Be right back, Out to lunch, or Busy, and in real time from your Buddy list. You can also view your buddies’ statuses from Lines view and Home view.

This section shows you how to do the following:

Update your presence status

Set up and manage a Buddy list

Block people from monitoring your status

Monitor buddies from your phone

Note: Contacts and Microsoft Lync Server 2010

If your phone is configured to work with Microsoft Lync Server 2010, the way you manage buddies or Lync contacts is different. For information about the differences when registered with Lync Server, see Integrating with Microsoft Lync Server 2010.

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Contents Polycom VVX 400 and 410 Business Media Phones Trademarks Contents Broadcasting Messages Using Push-to-Talk and Group Paging Using Buddy ListsIntegrating with Microsoft Lync Server Using the Browser Using the CalendarRelated Documents Polycom Community Administrative TasksGetting Help Terms and Writing Conventions About This GuideConventions Used in this Guide Information Elements Icons Used in this GuideTypographic Conventions What’s in This Guide?Typographic Conventions Getting Help and Support Resources Getting Started Viewing Your Phone Keys and HardwareTo change views VVX 400 and 410 Hardware FeaturesUnderstanding Phone Views Web Info Attaching Phone HardwareTo view more menu options in Home view Troubleshooting Why Can’t I Access a Certain View?Home View To select a menu optionLines View Viewing Lines ViewCalls View ∙ Dark blue Held callUnderstanding Phone Icons and Status Indicators Icons Used on the VVX 400Navigating Your Phone Interface Navigating Your VVX 400 and 410 PhoneMode and Encoding Options on VVX Phones Entering and Updating Data FieldsUsing the Dialpad Keys Entering Information on the VVX PhonesRegistering the Phone Configuring Your Phone Using the Web Configuration UtilityTo access the Web Configuration Utility for your phone To find your phone’s IP addressPolycom VVX 400 and 410 Business Media Phones User Guide To alternate between the handset, headset, and speakerphone Using Basic FeaturesManaging Call Activity Troubleshooting Why Doesn’t the Speakerphone Work? Answering Incoming CallsTo answer an incoming call Answering Additional CallsAnswering Calls on Shared Lines Managing Multiple Calls Answering Calls AutomaticallyTo switch to Lines view from Calls view Placing CallsTo display the Dialer Power Tip Choosing URLs or Numbers Mode from the DialerCalling from the Dialer To call from the Recent Calls list Placing Calls from Favorites, Recent Calls, and DirectoriesTo call from the Dialer To call from your Favorites listRedialing Numbers Using HeadsetsEnding Calls To redial a numberResponding to Incoming Calls Enabling Headset Memory ModeTo activate Headset Memory Mode Ignoring Incoming CallsForwarding Incoming Calls Managing Active CallsRejecting Incoming Calls To reject an incoming callHolding Calls Transferring CallsTo initiate a conference call Managing Conference CallsInitiating Conference Calls Timesaver Completing a TransferSplitting Conference Calls Holding and Resuming Conference CallsEnding Conference Calls Managing Conference Call Participants To manage a person in a conference callForwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another personTo disable call forwarding Rejecting Calls from a ContactUsing Do Not Disturb Diverting Calls from a ContactTo toggle Do Not Disturb on and off Using Do Not Disturb with Multiple LinesTroubleshooting Why Doesn’t the DND Icon Display? To listen to voicemail messages To enable or disable Do Not Disturb for a lineListening to Voicemail Viewing Recent Calls To view your Recent Calls listManaging Your Contact Directory To manage a call recordTo search for a contact To view your Contact DirectoryTo view contact information To dial a contact To add a contactTo delete a contact To update a contact’s informationManaging a Corporate Directory To search the Corporate DirectoryControlling Audio and Volume Updating the Incoming Call RingtoneUpdating a Contact’s Ringtone Changing the Ringer VolumeChanging the Audible Ring Setting Muting the Microphone Managing Favorites To assign a contact as a favoriteTo remove a Favorite from the list Managing Shared LinesTo reorder your Favorites Viewing Shared Line Icons in Lines View Using Advanced Features Using Buddy ListsTo update your presence setting Updating Your StatusTo add a contact to monitor on your Buddy list Power Tip Dialing BuddiesManaging a Buddy List Monitoring Buddies Timesaver How to Quickly Unblock a ContactBlocking Contacts To view the status of your buddiesTo monitor buddies from your Buddy Status List Viewing Buddy Status IconsTo view the status of your favorite buddies in Lines view Using the BrowserIntegrating with Microsoft Lync Server To view the interactive Main Browser Using the Navigation KeysNavigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingUsing the Editing Keys To send a PTT broadcast Push-to-Talk ModeSending PTT Broadcasts Timesaver Automatically Sending a PTT BroadcastReplying to PTT Broadcasts Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls To end a PTT broadcastEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsUpdating the Default Channel Allowing PTT Broadcasts to Play during Active Calls Using Group Paging ModeUpdating Channel Subscriptions To hear the PTT broadcast during an active callReceiving Pages Sending PagesReceiving Pages To send aUpdating Paging Group Subscriptions Adjusting the Volume of PagesUpdating the Default Paging Group Receiving Pages During Active CallsTo hear the pages during an active call Using the CalendarAllowing Pages to Play During Active Calls Troubleshooting Why Doesn’t the Calendar Display? Navigating Month View To access other Calendar viewsOpening and Closing the Calendar To open the calendarNavigating Day View Viewing the Calendar in Day ViewNavigating Meeting View Managing Meeting RemindersTo join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting viewWeb Info Detailed Information About PDC Using a Mouse and Keyboard with Your PhoneUsing a Mouse and Keyboard with Your Phone To quit Polycom Desktop Connector Starting and Stopping Polycom Desktop ConnectorUsing Your Computer’s Mouse and Keyboard with Your Phone Using the Function Keys Open Applications Logging into Your Phone Logging In and Out of a PhonePlacing Calls from Phones that are in the Logged-Out State Changing Your Password From Home view, select Settings Features User Login Log To log in to a phoneLocking Your Phone About Your User PasswordTo change your user password To lock your phone Locking and Unlocking Your PhonePlacing and Answering Calls on a Locked Phone To unlock your phoneAccessing Features with Your Login Credentials To answer a call on a locked phoneTroubleshooting What Happens if I Can’t Access Features? Changing the Time and Date Display Customizing the Phone’s DisplayChanging the Language on Your Phone Changing the Backlight Changing the Phone’s Background Picture Web Info Adding a Web Page as the Background on Your PhoneTo add your own picture to the list of background images Using a Personal Photo as a Background PictureChanging the Background Picture Click + adjacent to Add a new background imageDisplaying Screen Savers Choosing a Screen SaverRestarting the Phone Administrative TasksUnderstanding Phone Warnings To restart the phone Updating Phone ConfigurationTesting Phone Hardware Getting Help Related DocumentsPolycom Community Polycom Limited Warranty and Limitation Liability Copyright, Safety, and Regulatory NoticesService Agreements Governing LawExclusions Warranty ExclusiveSafety, Compliance, and Disposal Information Part 15 FCC RulesPlugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada ICRussian Compliance New Zealand TelepermitHearing Aid Compatibility HAC Operating Ambient TemperaturesAustralia Waste Electrical and Electronic Equipment WeeeRestriction of Hazardous Substances Directive RoHS Polycom Take BackPolycom, Inc