Polycom 3725-26470-004/A manual Refreshing Entries from the Polycom Global Directory Server

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User’s Guide for Polycom HDX Desktop Systems

You cannot call a group that contains another group, and you cannot call a group that exceeds your system’s multipoint calling capability.

Refreshing Entries from the Polycom Global Directory Server

The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system.

To manually refresh Polycom GDS entries:

1Press Directory on the keypad.

2 Select Group > Polycom GDS.

3 Select Options > Refresh.

Contacts with Presence

If your system is automatically provisioned and registered to a global directory server, your Favorites might include default LDAP group members and up to 200 global Contacts stored by the presence service.

If the system is registered with a global directory, you could see the following icons next to Contacts on the Favorites screen.

Icon	Presence	Description

	Available	The system is set to Available and is registered
		with a presence service.

	Do Not Disturb	• The system is set to Do Not Disturb and is
		registered with a presence service.
		or
		• The system is set to Available but is in a call
		and is not available to receive another call.

	In a Call	The system is set to Available and is registered
		with a presence service. It is in a call but is
		available to receive another call.

Polycom, Inc.

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Contents User’s Guide for Polycom HDX Desktop Systems USA Contents User’s Guide for Polycom HDX Desktop Systems User’s Guide for Polycom HDX Desktop Systems Using the Polycom HDX 4000 KeypadCalling and Answering Powering the System On and OffPlacing a Call Answering a CallCalling from the Recent Calls List Calling from the Favorites Screen Select System Utilities Calendar from the Home screen Ending a CallTypes of Video Calls You Can Make From You can call By dialingPoints to note about special dialing scenarios Using Your Polycom HDX 4000 Series as a Computer Monitor Resolution Refresh Rates HzParticipating in an Encrypted Call Selecting and Adjusting a Camera or Other Video Source Controlling What You SeeNear or Setting and Using Camera Presets Changing the Layout during a Video Call Switching Between Full-Screen Video and the Home ScreenButton to scroll through the following screen layouts LayoutSend Computer button Muting the Microphone Adjusting the Monitor BrightnessAdjusting Volume Controlling What You HearShowing Content Using a Headset or Desktop SpeakersPoints to note about muting the microphone Points to note about People+Content IP Showing Content with People+Content IPShowing Content with Polycom People on Content Working with Directory Entries and Favorites Select People on ContentSearching the Directory Adding, Editing, and Deleting FavoritesSelect Options Add a Contact Select Create Contact Specify the following information Setting DescriptionPoints to note about deleting contacts Directory GroupsSelect Add from Directory Choose Options Add to FavoritesPoints to note about groups Select Options New GroupIcon Presence Description Refreshing Entries from the Polycom Global Directory ServerContacts with Presence Select Group Polycom GDS Select Options RefreshPlacing a Multipoint Call Including Multiple Sites in CallsTo place a multipoint call by adding sites to a call Multipoint Viewing Modes Passwords for Multipoint CallsUsing Chair Control for Multipoint Calls Hosted by Allows chair control if Click Place a CallChanging the Way Calls Are Answered Temporarily Refusing CallsAnswering Video Calls Automatically Muting Automatically Answered Video CallsScroll to Mute Auto Answer Calls and press Press the Answer soft key on the conference phone Logging In and OutUser’s Guide for Polycom HDX Desktop Systems Using Polycom Conferencing for Microsoft Outlook Managing Contacts Using Office Communicator Icon Presence State Description Polycom Solution SupportUsing Avaya Network Features with Video Calls Displaying the Far Site’s Name When the Call Connects Customizing Your WorkspaceAllowing the Far Site to Control Your Camera Scroll to Backlight Compensation and press Hearing Audio Confirmation When You DialAdjusting for Room Lighting Scroll to Keypad Audio Confirmation and press