Polycom 3725-26470-004/A manual Including Multiple Sites in Calls, Placing a Multipoint Call

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User’s Guide for Polycom HDX Desktop Systems

Icon	Presence	Description

	Unknown Presence	The presence state is unknown. The Contact
		was created locally or is not registered with a
		presence service.

	Idle	The system is a desktop client that is available
		but is currently idle.

	Offline	The system is powered off or is offline.

You can view Contact details in the system’s local interface. Highlight the Contact and press . A dialog appears with the display name, address, call speed, and group.

Including Multiple Sites in Calls

Your system might be configured to participate in multipoint calls. During a multipoint call, multiple sites can see and hear each other. You can also share content in a multipoint call, just as you can in a point-to-point call.

You can host multipoint calls using a video conferencing system with multipoint capabilities, or you can use a bridge such as the Polycom RMX 1000, Polycom RMX 2000, or Polycom MGC™.

Placing a Multipoint Call

How you place a multipoint call depends on whether you’re using a Polycom HDX system with multipoint capabilities or a bridge such as the Polycom RMX 1000, Polycom RMX 2000, or Polycom MGC. The number of sites allowed in the call is determined by the capabilities of the system or bridge hosting the call. The call can include any combination of IP H.323, SIP, ISDN, V.35/Serial, and audio-only endpoints. For more information about call types, refer to Types of Video Calls You Can Make on page 7.

•For calls hosted by a Polycom HDX system, you can define a group in the directory to call all of the sites at one time. Alternatively, you can place a call to the first site, and then add other sites after the first call connects. The other sites can call the Polycom HDX system to join the call.

•For calls hosted by a bridge, you might need to enter calling information about all of the sites before the call begins. Contact your system administrator for more information.

24	Polycom, Inc.

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Contents User’s Guide for Polycom HDX Desktop Systems USA Contents User’s Guide for Polycom HDX Desktop Systems Using the Polycom HDX 4000 Keypad User’s Guide for Polycom HDX Desktop SystemsPowering the System On and Off Calling and AnsweringAnswering a Call Placing a CallCalling from the Recent Calls List Calling from the Favorites Screen Ending a Call Select System Utilities Calendar from the Home screenFrom You can call By dialing Types of Video Calls You Can MakePoints to note about special dialing scenarios Resolution Refresh Rates Hz Using Your Polycom HDX 4000 Series as a Computer MonitorParticipating in an Encrypted Call Controlling What You See Selecting and Adjusting a Camera or Other Video SourceNear or Setting and Using Camera Presets Switching Between Full-Screen Video and the Home Screen Changing the Layout during a Video CallLayout Button to scroll through the following screen layoutsSend Computer button Adjusting the Monitor Brightness Adjusting VolumeControlling What You Hear Muting the MicrophoneUsing a Headset or Desktop Speakers Showing ContentPoints to note about muting the microphone Showing Content with People+Content IP Points to note about People+Content IPShowing Content with Polycom People on Content Select People on Content Working with Directory Entries and FavoritesAdding, Editing, and Deleting Favorites Searching the DirectorySelect Options Add a Contact Select Create Contact Setting Description Specify the following information Directory Groups Select Add from Directory Choose Options Add to Favorites Points to note about deleting contactsSelect Options New Group Points to note about groupsRefreshing Entries from the Polycom Global Directory Server Contacts with PresenceSelect Group Polycom GDS Select Options Refresh Icon Presence DescriptionIncluding Multiple Sites in Calls Placing a Multipoint CallTo place a multipoint call by adding sites to a call Passwords for Multipoint Calls Multipoint Viewing ModesUsing Chair Control for Multipoint Calls Click Place a Call Hosted by Allows chair control ifTemporarily Refusing Calls Changing the Way Calls Are AnsweredMuting Automatically Answered Video Calls Answering Video Calls AutomaticallyScroll to Mute Auto Answer Calls and press Logging In and Out Press the Answer soft key on the conference phoneUser’s Guide for Polycom HDX Desktop Systems Using Polycom Conferencing for Microsoft Outlook Managing Contacts Using Office Communicator Polycom Solution Support Icon Presence State DescriptionUsing Avaya Network Features with Video Calls Customizing Your Workspace Displaying the Far Site’s Name When the Call ConnectsAllowing the Far Site to Control Your Camera Hearing Audio Confirmation When You Dial Adjusting for Room LightingScroll to Keypad Audio Confirmation and press Scroll to Backlight Compensation and press